View 15 companies in Melbourne, Australia offering Maintenance & Support services!

Leading agencies include Bright Labs, Sysbox Pty Ltd, We Push Buttons, CitySoft Consulting Group and FI Digital. A total of 15 Maintenance & Support providers in Melbourne, Australia are ready to help. They serve clients such as Finance, Technology, Law, NFPs, Arts, Solar, Retail, Health, Petcare and Business. Local internet speeds average 150 Mbps, supporting fast development and collaboration. Population of Melbourne, Australia is 4,967,733. Average local salaries are around $41,880, reflecting market rates.

Average starting budget
$14,000
while min. project budget is $500
based on 15 profiles
Average hourly rate
$92
and starting from $10 / hr
based on 15 profiles
Popular skills
WIXTFSSQLMVCSSRSSSISJiraITSM.NetTeams
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (15)Web & Software Development (11)Software Development (8)Mobile App Development (8)Web Design (UI/UX) (6)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Found 15 matching agencies

B
Melbourne, Australia

Bright Labs is a leading digital agency providing expert services in web and software development, e-commerce solutions, maintenance and support, web design, app designing, digital marketing, search engine optimization, and digital strategy development. With over 18 years of experience, they deliver high-end websites, sophisticated E-Commerce platforms, portals, and intranets that cater to various industries. Their award-winning creative team crafts engaging content, drives traffic, and increases conversions through videos, imagery, and compelling copywriting. By leveraging industry-leading technology platforms, Bright Labs helps businesses improve their online customer experience, enhance their market position, and attract new customers.

team of 2 - 10 people

20+ years of industry experience

rate $150 - $200 / hr

min project budget $25k

L
Melbourne, Australia

Luminary is a leading digital agency that offers a range of services to help businesses succeed in the digital landscape. With expertise in web and software development, mobile app development, e-commerce development, and more, Luminary provides tailored solutions to meet the unique needs of its clients. By leveraging industry-leading tools and technologies such as Kentico, Microsoft Azure, and headless CMS, Luminary's team of experts helps businesses create engaging digital experiences that drive results. From digital strategy development to content marketing, conversion optimization, and search engine optimization, Luminary's comprehensive services help businesses thrive in the digital age.

team of 26 - 50 people

20+ years of industry experience

rate $100 - $150 / hr

min project budget $25k

W
Castlemaine, Australia

We Push Buttons is a leading-edge organisation that helps not-for-profit and for-purpose sectors across various industries. They provide web development, mobile app development, maintenance and support, digital marketing, search engine optimization, digital strategy development, content marketing, and web design services. Their expertise supports businesses in creating effective business strategies, eye-catching websites, and results-driven digital marketing campaigns. With a multidisciplinary approach, they customise unique services to meet each client's needs. Their experience spans across multiple industries, including agriculture, arts, retail, corporate governance, education, technology, health, law, local, state & federal government, engineering, solar, and aerospace.

team of 2 - 10 people

15+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

V
Hyderabad, India

ValueLabs provides comprehensive digital technology solutions to clients across various industries. The company offers a wide range of services, including Mobile App Development, Software Development, Big Data & BI, Testing Services, and more. These services enable businesses to improve their efficiency, reduce costs, and gain a competitive edge in the market. By leveraging ValueLabs' expertise in AI Development, DevOps, IoT Development, Robotic Process Automation, Web3 / Blockchain Development, Cloud Consulting, Cybersecurity & Pentesting, Maintenance & Support, clients can unlock new opportunities for growth and innovation. With a strong focus on quality engineering, user experience, and data analysis, ValueLabs helps businesses make informed decisions and drive business success.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Melbourne, Australia

Expertly crafting bespoke web applications that empower businesses to thrive in the digital landscape. Devkind's team of experts provides a comprehensive range of services, including web development, e-commerce solutions, testing, maintenance, and support, tailored to meet the unique needs of each client. By leveraging cutting-edge technologies and innovative approaches, Devkind helps businesses grow, increase profitability, and stay ahead of the competition. From seamless user experiences to robust API-driven solutions, every project is carefully crafted with precision and attention to detail.

team of 2 - 10 people

unknown

rate $100 - $150 / hr

contact for pricing

5
Melbourne, Australia

5G Networks provides cloud computing services, web hosting, and maintenance support to help businesses succeed in the digital age. The company's focus on collaboration and trust enables customers to achieve their goals with ease. With a comprehensive range of digital business solutions, 5G Networks empowers businesses to thrive in today's fast-paced world. By leveraging its expertise in data networks, data centers, and managed services, the company helps clients improve their efficiency, reduce costs, and drive growth.

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

R
Melbourne, Australia

Ruah Tech excels in crafting innovative digital solutions that empower businesses to thrive. By harnessing the power of technology, Ruah Tech helps organizations streamline their operations, enhance customer engagement, and drive growth. With a team of skilled experts, Ruah Tech provides bespoke software development, optimization, and consultation services tailored to meet the unique needs of each client.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

I
Jakarta, Indonesia

Island Media creates digital products and experiences that deliver meaningful connections. As a full-service digital marketing agency, they develop strategies to help businesses grow their online presence. Their services include web & software development, e-commerce development, maintenance & support, web design (UI/UX), and digital marketing. By leveraging these services, clients can enhance user engagement, drive revenue growth, and stay ahead of the competition in the ever-evolving landscape of SEO. Island Media's expertise spans branding, website design, development, graphic design, digital marketing, and SEO, making them a valuable partner for businesses of all sizes.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

D
Melbourne, Australia

DEK Technologies is a leading provider of web, software, mobile app development, testing services, maintenance & support solutions. With over 23 years of rich industry experience, the company delivers high-quality services to hi-tech companies around the world. By leveraging a team of 700+ software and hardware engineers, DEK Technologies helps clients stay ahead in the technology curve, enhancing their productivity, efficiency, and competitiveness. The company's expertise spans web development, software development, mobile app development, testing services, and maintenance & support. By partnering with DEK Technologies, businesses can tap into the latest technologies, streamline their operations, and drive innovation, ultimately leading to improved outcomes.

team of 101 - 250 people

20+ years of industry experience

rate $50 - $75 / hr

contact for pricing

C
London, United Kingdom

CitySoft Consulting Group provides expert implementation services, cloud computing services, and maintenance & support for businesses. By utilizing proven project models and a team approach, they deliver successful investment outcomes with reduced stress and uncertainty. Their services enable companies to harness the full power of their business data, streamline operations, and gain valuable insights. With expertise in ERP solutions such as Sage X3, SAP Business One, and Sage Intacct, CitySoft Consulting Group helps businesses run simple and effectively in today's digital world.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

This Australian company specializes in providing enterprise technology solutions to businesses, including mobile app development, software development, implementation services, and maintenance support. By leveraging their expertise, clients can enhance their productivity, streamline operations, and drive growth. With a strong focus on customer management, human resource management, and security, ZILLIONe Solutions Australia PTY. Limited helps businesses succeed in today's competitive market.

team of 26 - 50 people

9 years of industry experience

rate $50 - $75 / hr

contact for pricing

S
Melbourne, Australia

Sysbox Pty Ltd offers professional web and software development services to clients across various industries. Their team provides dedicated support and maintains a commitment to delivering high-quality solutions. With expertise in mobile app development, e-commerce development, and maintenance & support, Sysbox helps businesses improve their online presence and operations. By leveraging their skills in programming languages such as [unspecified], they enable clients to streamline processes and increase efficiency. This results in improved customer experiences and enhanced bottom lines. The company's services cater to a range of industries, including [unspecified]. For more information, get in touch with Sysbox Pty Ltd today.

team of 2 - 10 people

unknown

rate $50 - $75 / hr

contact for pricing

IT Support Au provides comprehensive IT solutions to businesses in Melbourne. With expertise in web & software development, IT services & consulting, cloud consulting, and maintenance & support, they help organizations achieve business growth and success. Their proactive approach ensures minimal downtime, reduces costs, and improves productivity. By leveraging their knowledge of Microsoft Office 365, Teams, SharePoint, and Azure, IT Support Au enables businesses to stay competitive in the market.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Melbourne, Australia

Cyberscrypt Innovations offers a range of web development services that help businesses establish a strong online presence. The company provides web and software development, mobile app development, e-commerce development, maintenance and support. By working with Cyberscrypt, clients can benefit from expertly crafted websites, tailored solutions, cutting-edge technology, attention to detail, and exceptional customer satisfaction. This results in increased brand loyalty, improved sales, and enhanced online reputation.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

contact for pricing

F
Melbourne, Australia

FI Digital offers comprehensive Zoho CRM services to help businesses streamline their sales, marketing, and customer service processes. With expert guidance, clients can automate tasks, enhance productivity, and gain insights into customer behavior. The company provides implementation, migration, development, and maintenance services to ensure seamless integration with existing systems. By leveraging the power of Zoho CRM, businesses can improve collaboration, reduce costs, and drive growth. FI Digital's team of experts is dedicated to delivering tailored solutions that meet specific business needs.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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