There are 3 companies in Burnaby, Canada offering Maintenance & Support services!

Leading agencies include TopDevs, XDevelop and Graphem Solutions Inc. A total of 3 Maintenance & Support providers in Burnaby, Canada are ready to help. They serve clients such as IT, Canada, Non-profit, E-commerce, Retail Industry, Financial Services and Communication Services. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Burnaby, Canada is 249,125. Average local salaries are around $36,946, reflecting market rates.

Average starting budget
$5,333
while min. project budget is $500
based on 3 profiles
Average hourly rate
$79
and starting from $25 / hr
based on 3 profiles
Popular skills
StripeWordPressWeb DevelopmentMobile Applications
Key technical proficiencies
based on found companies
Also specialize in
App Designing (UI/UX) (3)Maintenance & Support (3)E-commerce Development (3)Web & Software Development (3)Web Design (UI/UX) (2)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 3 matching agencies

T
London, United Kingdom

TopDevs is a leading provider of innovative fintech solutions, empowering businesses and individuals to navigate the complexities of digital payments with ease. Their expertise in developing secure mobile payment systems has garnered significant attention in the market, particularly in Australia. By leveraging cutting-edge technologies such as Stripe's payment gateway, TopDevs ensures fast, reliable, and secure financial transactions. The company's commitment to user-centric design and robust security measures has cemented its position as a trusted player in the fintech industry. With their 24/7 Billing System, TopDevs offers a versatile web and mobile app that simplifies financial transactions for solo entrepreneurs and small businesses, providing them with a cost-effective solution for managing their finances.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $10k

G
Burnaby, Canada

Graphem Solutions Inc is a web design agency that develops innovative, effective websites for businesses. Their services include web design and development, e-commerce solutions, and maintenance and support. By partnering with Graphem Solutions, businesses can maximize their online presence, reach new customers, and grow their knowledge of the latest technology. With expertise in WordPress, mobile applications, and more, Graphem Solutions helps organizations unlock their full potential online.

team of 2 - 10 people

15+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

X
Burnaby, Canada

XDevelop is a premier digital agency specializing in web and software development, e-commerce solutions, and maintenance support. By leveraging their expertise in UX research, prototyping, web design, and development, XDevelop helps businesses improve their online presence and drive growth. Their services can benefit clients by enhancing user experience, improving website functionality, and increasing online sales. With a focus on delivering high-quality results, XDevelop has established itself as a trusted partner for companies seeking digital transformation. From multi-page websites to e-commerce platforms, landing pages, and more, XDevelop provides tailored solutions that meet the unique needs of each client. By partnering with XDevelop, businesses can tap into the latest technologies and trends in web development, ensuring they remain competitive in today's fast-paced digital landscape.

team of 2 - 10 people

4 years of industry experience

rate $50 - $75 / hr

min project budget $1k

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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