Compare 2 companies in Glen Allen, United States offering Maintenance & Support services!

Leading agencies include Simple Thread and Loginworks Softwares Inc. A total of 2 Maintenance & Support providers in Glen Allen, United States are ready to help. They serve clients such as Travel, Finance, ECommerce, Real Estate and Energy and Utility Organizations. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Glen Allen, United States is 14,774. Average local salaries are around $80,116, reflecting market rates.

Average starting budget
$27,500
while min. project budget is $500
based on 2 profiles
Average hourly rate
$106
and starting from $25 / hr
based on 2 profiles
Popular skills
Industry-compliant data scraping toolsState-of-the-art data scraping technologies
Key technical proficiencies
based on found companies
Also specialize in
App Designing (UI/UX) (2)Maintenance & Support (2)Mobile App Development (2)Big Data & BI (1)Web Design (UI/UX) (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 2 matching agencies

S
Glen Allen, United States

Simple Thread helps energy companies digitally transform their organizations by putting people first at every turn. The company's product design process is guided by a set of beliefs that include forming partnerships, communicating openly, and building lasting products. By leveraging its expertise in software development, mobile app development, web design, and maintenance & support, Simple Thread enables clients to stay ahead of industry standards. This approach has helped companies save countless hours of effort and create pathways for future innovation. With a focus on user experience design and engineering, Simple Thread builds software like it is its own and uses proven technologies to deliver lasting results.

team of 2 - 10 people

15+ years of industry experience

rate $150 - $200 / hr

min project budget $50k

L
Glen Allen, United States

Loginworks Softwares Inc empowers businesses to maximize their go-to-market strategy by providing actionable insights from data analytics. With a focus on web & software development, mobile app development, big data & BI, and maintenance & support, Loginworks helps clients optimize their business potential. By leveraging state-of-the-art data scraping technologies, they retrieve high-quality, reliable data at lightning speed. This enables businesses to build prospect lists, generate leads, and drive revenue across various industries such as finance, real estate, travel, eCommerce, and more.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $5k

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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