Featuring 8 companies in Hanoi, Viet Nam that offer Maintenance & Support services!

Leading agencies include Magenest JSC, React Plus JSC, Global Enterprise Mobility (GEM), Printcart and BSS Commerce. A total of 8 Maintenance & Support providers in Hanoi, Viet Nam are ready to help. They serve clients such as IT, B2C, B2B, B2B2C, Finance, Education, Technology, E-commerce, Telcos in Vietnam and Financial Industry. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Hanoi, Viet Nam is 8,053,663. Average local salaries are around $4,910, reflecting market rates.

Average starting budget
$60,000
while min. project budget is $500
based on 8 profiles
Average hourly rate
$20
and starting from $10 / hr
based on 8 profiles
Popular skills
AISwiftReactKotlinShopifyMagentoFinTechShopwareJavaScriptReact Native
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (8)Mobile App Development (7)Software Development (6)Web & Software Development (5)Testing Services (4)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 8 matching agencies

B
Hanoi, Viet Nam

BSS Commerce provides a comprehensive suite of full-service eCommerce solutions that cater to the evolving needs of businesses. The company offers expertise in mobile app development, e-commerce platform acceleration, and maintenance & support. By leveraging its partnerships with leading platforms and highly-qualified experts, BSS Commerce enables businesses to achieve significant growth through cutting-edge technology solutions. With a strong focus on customer-centric value, the company accelerates business performance by wide-scale services across multiple platforms. This results in enhanced eCommerce systems, improved loading page speeds, and increased conversions. By harnessing the power of Magento extensions, Shopify apps, and Shopware extensions, BSS Commerce empowers businesses to gain expertise insights from its blogs, handbooks, and user guides.

team of 101 - 250 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $5k

M
Hanoi, Viet Nam

Magenest JSC is a leading e-commerce development, maintenance & support, and digital marketing company that provides innovative solutions for businesses. With expertise in Magento 2 extension development, we help our clients improve their online presence and drive sales.

team of 26 - 50 people

unknown

rate $25 - $50 / hr

contact for pricing

P
Hanoi, Viet Nam

Printcart provides innovative solutions for traditional print businesses and startups, enabling them to sell custom printing products globally. With its enterprise cloud printing technology and B2B SaaS services, Printcart helps print shops manage entire job workflows seamlessly from design to order fulfillment. This allows clients to personalize products, simplify connections between POD partners, and integrate product designers into their stores. By leveraging Printcart's platform, businesses can streamline operations, reduce costs, and improve customer satisfaction. Printcart's services include web & software development, mobile app development, e-commerce development, testing services, maintenance & support, and web design (UI/UX).

team of 2 - 10 people

8 years of industry experience

contact for pricing

min project budget $250k

Global Enterprise Mobility (GEM) is a leading IT service provider in Vietnam that helps businesses achieve key goals with digital technologies. The company offers a range of services, including mobile app development, software development, big data and BI, testing services, AI development, maintenance and support. By leveraging digital technologies, GEM enables clients to enhance operational efficiency, revamp business processes, and uncover growth opportunities. With a strong delivery capability and thoughtful consultancy insights, GEM empowers businesses of all scales around the world. The company's service stands out with three key benefits for businesses: experienced tech-savvy professionals, a diverse toolkit, and achieve maximum efficiency and value-optimization through ISO-certified and CMMi-based processes.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $10k

L
Hanoi, Viet Nam

Luvina Software JSC empowers clients to thrive in the digital age by offering a comprehensive range of web and software development, mobile app development, maintenance & support services. By leveraging cutting-edge technologies, Luvina delivers high-quality solutions that cater to diverse industries. Their focus on quality and professionalism ensures seamless project execution, enabling businesses to stay competitive. With expertise spanning over 17 years, Luvina has established itself as a top brand in Vietnam's IT industry.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

N
Hanoi, Viet Nam

Newwave Solutions provides expert software and blockchain development solutions to optimize operational efficiency, costs, and competitiveness. With over 11+ years of experience and 300+ dedicated employees, they deliver integrated technology systems that cater to diverse client requirements and deliver high-quality, scalable, and cost-effective solutions. Their services include web and software development, mobile app development, testing services, web3/blockchain development, maintenance & support, and custom software development.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $10k

I
Hanoi, Viet Nam

Investidea Technology provides comprehensive IT solutions to businesses, empowering them to thrive in the digital landscape. With expertise in web and software development, mobile app development, testing services, AI development, IT staff augmentation, maintenance & support, Investidea helps clients create customized software development, website development, and digital transformation solutions. The company's adaptive approach ensures fast product delivery, with an average duration of minimum viable product (MVP) delivery around 2 months. Investidea's team of high-expertised technical engineers works closely with clients to provide comprehensive technology solutions, improve product quality, and prevent errors at an early stage. By focusing on client needs, Investidea creates tailored full-package solutions that can be customized to meet specific requirements. The company is trusted by over 100 happy clients across various industries.

team of 26 - 50 people

7 years of industry experience

contact for pricing

min project budget $25k

R
Hanoi, Viet Nam

This company specializes in delivering high-quality software development services to Japanese businesses, leveraging cutting-edge technologies such as AI and FinTech. With a team of experienced React engineers, they provide comprehensive solutions for web and mobile app development, maintenance, and support. By utilizing skilled IT professionals from Vietnam, they aim to accelerate digital transformation and improve business continuity for their clients. Their expertise in React, React Native, and other technologies enables them to create scalable, efficient, and flexible user interfaces. This results in cost-effective and time-saving solutions that meet the unique needs of Japanese corporations across various industries.

team of 26 - 50 people

6 years of industry experience

contact for pricing

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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