Hire 3 companies in Kandy, Sri Lanka for Maintenance & Support services!

Leading agencies include RDK Revenue, Packmo and INTROPS-Provious Technologies (PVT) LTD. A total of 3 Maintenance & Support providers in Kandy, Sri Lanka are ready to help. They serve clients such as Businesses and Various industries. Population of Kandy, Sri Lanka is 125,000.

Average hourly rate
$13
and starting from $10 / hr
based on 3 profiles
Popular skills
C#PHPCSSHTMLReactMySQLCodeGuardVPN ModuleCodeIgniterReact Native
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (3)Web & Software Development (3)Web Design (UI/UX) (2)Web Hosting (1)Admin Services (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 3 matching agencies

R
Kandy, Sri Lanka

RDK Revenue offers a range of services to help businesses grow online. From website design and development to hosting and maintenance, their solutions are designed to keep customers online 24/7. With hybrid cloud solutions, they can drive customer base growth and increase visibility for businesses. Comprehensive website security software protects websites from cyber threats, while premium DNS and CDN ensure fast performance. RDK Revenue's services can benefit clients by providing secure collaboration tools, advanced file sync and share, and dedicated spot servers.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

A trusted innovation partner, INTROPS-Provious Technologies (PVT) LTD crafts tailor-made software solutions that exceed expectations. With over a decade of experience in the industry, they have consistently demonstrated their prowess in turning diverse needs and challenges into cutting-edge applications. Their dedication to innovation and commitment to excellence have enabled them to build lasting relationships with clients. By delivering more than products, INTROPS-Provious Technologies (PVT) LTD offers solutions that drive success and thrive in a digital age marked by continuous evolution and growth. They excel in web development, software development, maintenance & support, and office automation, streamlining processes for enhanced efficiency and productivity.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

P
Kandy, Sri Lanka

Packmo provides a range of digital solutions to businesses in Sri Lanka. Their services include web and software development, mobile app development, e-commerce development, maintenance and support, and web design. These services can benefit clients by improving their online presence, increasing sales, and enhancing user experience. With Packmo, businesses can stay ahead of the competition and achieve their goals. From concept to launch, Packmo's team of experts will guide you every step of the way. Whether you need a simple website or a complex e-commerce platform, Packmo has the skills and expertise to deliver high-quality solutions.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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