Uncover 3 companies in Rome, Italy that deliver Maintenance & Support services!

Leading agencies include B-open Solutions, DEK Technologies and Software AG. A total of 3 Maintenance & Support providers in Rome, Italy are ready to help. They serve clients such as Enterprise Software, Scientific Computing and Environmental Monitoring. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Rome, Italy is 2,864,731. Average local salaries are around $18,300, reflecting market rates.

Average hourly rate
$108
and starting from $50 / hr
based on 3 profiles
Popular skills
PythonOpen Source Software
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (3)Software Development (3)Mobile App Development (2)Big Data & BI (1)Testing Services (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 3 matching agencies

S
Copenhagen, Denmark

Software AG offers digital transformation solutions and services to help businesses improve their processes and outcomes. Their strategic enterprise transformation solutions enable companies to do more with their core applications, manage all assets globally, and stay in touch with customers. By integrating anything, anywhere, and any way, Software AG helps clients achieve better business results. Their big data & BI, cloud computing services, mobile app development, software development, maintenance & support capabilities provide a comprehensive range of solutions for businesses looking to innovate and improve their operations.

team of 501 - 1000 people

unknown

rate $150 - $200 / hr

contact for pricing

D
Melbourne, Australia

DEK Technologies is a leading provider of web, software, mobile app development, testing services, maintenance & support solutions. With over 23 years of rich industry experience, the company delivers high-quality services to hi-tech companies around the world. By leveraging a team of 700+ software and hardware engineers, DEK Technologies helps clients stay ahead in the technology curve, enhancing their productivity, efficiency, and competitiveness. The company's expertise spans web development, software development, mobile app development, testing services, and maintenance & support. By partnering with DEK Technologies, businesses can tap into the latest technologies, streamline their operations, and drive innovation, ultimately leading to improved outcomes.

team of 101 - 250 people

20+ years of industry experience

rate $50 - $75 / hr

contact for pricing

B
Rome, Italy

B-open Solutions develops software solutions for geospatial data using Python and Open Source Software. This expertise enables the creation of value-added products from SAR and optical imagery, facilitating excellence in environmental monitoring and scientific computing. The company's custom-designed national and international environmental reporting systems manage geospatial data from sensor to publication and analysis. Through full-stack management, B-open Solutions empowers clients to attain uncommon results by directing individual accomplishments toward organizational objectives.

team of 2 - 10 people

20+ years of industry experience

rate $50 - $75 / hr

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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