Featuring 2 companies in Saint Petersburg, Russia that offer Maintenance & Support services!

Leading agencies include ITGLOBAL.COM and Fogstream Ltd. A total of 2 Maintenance & Support providers in Saint Petersburg, Russia are ready to help. They serve clients such as Telecom. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Saint Petersburg, Russia is 5,377,503. Average local salaries are around $917, reflecting market rates.

Average hourly rate
$38
and starting from $25 / hr
based on 2 profiles
Popular skills
Hyperscalers
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (2)DevOps (1)IoT Development (1)Software Development (1)E-commerce Development (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 2 matching agencies

I
Amsterdam, Netherlands

This global company specializes in managed IT services, providing scalable cloud infrastructure, secure high availability IaaS, dedicated server management, and flexible workload management. Their solutions enable businesses to track availability and performance of IT services, receive instant alerts, and enjoy in-memory computing powered by multiprocessors. With expertise in managing Amazon Web Services (AWS), Alibaba Cloud Management, Microsoft Azure Services, and Google Cloud Platform, they help companies of all sizes manage their cloud infrastructure. Additional services include managed CI/CD, Docker, Kubernetes, network infrastructure management, and database creation. By partnering with ITGLOBAL.COM, businesses can focus on growth while leveraging industry leaders' expertise.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

F
Khabarovsk, Russia

Fogstream Ltd is a leading integrator of IT solutions, providing Web & Software Development, Software Development, E-commerce Development, IoT Development, and Maintenance & Support services. These solutions enable businesses to streamline operations, enhance customer experiences, and stay ahead in the digital landscape. With Fogstream's expertise, clients can benefit from increased efficiency, improved security, and enhanced competitiveness. By leveraging the latest technologies and frameworks, Fogstream helps organizations achieve their goals and drive growth. From web development to IoT integration, Fogstream's services cater to various industries, including tech, finance, and healthcare.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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