Compare 13 companies in Saudi Arabia offering Maintenance & Support services!

Leading agencies include NASTECH Group, Febno Technologies, Cipher Solutions, 700Apps and Smart Link. A total of 13 Maintenance & Support providers in Saudi Arabia are ready to help. They serve clients such as Retail, Insurance, India, Design, Grocery, Finance, Fashion, Brokers, Wholesale and Transport. Local internet speeds average 122.28 Mbps, supporting fast development and collaboration. Average local salaries are around $21,543, reflecting market rates.

Average starting budget
$71,500
while min. project budget is $500
based on 13 profiles
Average hourly rate
$91
and starting from $10 / hr
based on 13 profiles
Popular skills
JavaAXPHPPegaCSS3HTML5PythonNAV & CRMPower AppsJavaScript
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (13)Software Development (7)Web & Software Development (7)Mobile App Development (6)E-commerce Development (6)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
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Found 13 matching agencies

Altkom Software & Consulting offers a range of services to help businesses thrive in the digital age. By providing custom software development, mobile app development, cloud consulting, maintenance, and support, they enable clients to digitize their services, develop digital products, and implement modern systems. This allows businesses to tap into the potential of mobile apps, engage with informed software development processes, and reduce licensing costs. Altkom Software also offers expertise in cloud solutions, data architecture, and business process management, helping organizations to analyze data quickly and efficiently. With their sector experience in finance, insurance, and logistics, they advise on how to build the best possible solution and adapt it to an organization's IT architecture.

team of 101 - 250 people

20+ years of industry experience

rate $50 - $75 / hr

min project budget $25k

F
Dubai, United Arab Emirates

Febno Technologies offers a wide range of services to help businesses thrive in today's digital landscape. Their web and software development capabilities enable companies to create bespoke solutions that meet their unique needs. With expertise in e-commerce development, IT services and consulting, maintenance and support, social media marketing, and digital strategy development, Febno Technologies helps businesses streamline their operations and increase revenue. By leveraging email marketing and other innovative tools, they empower organizations to reach new heights. Whether it's launching a new product or expanding into international markets, Febno Technologies is dedicated to providing exceptional business solutions that drive growth and success.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

S
Jeddah, Saudi Arabia

Sat Microsystems helps businesses transform their IT operations by providing a range of services including Robotic Process Automation, IT Services & Consulting, Cybersecurity & Pentesting, IT Staff Augmentation, and Maintenance & Support. These services enable companies to reduce costs, increase efficiency, and improve overall performance. By leveraging automation and AI, Sat Microsystems helps clients overcome IT challenges and stay focused on their core business goals. With a strong track record of customer satisfaction and a proven ability to deliver results, Sat Microsystems is the partner of choice for businesses seeking to elevate their IT operations.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $250k

Dynamics Solution and Technology is a leading Microsoft Gold partner, delivering customer success centric Microsoft Dynamics 365 solutions in various regions. The company provides comprehensive services for E-commerce Development, IoT Development, Cloud Computing Services, Maintenance & Support. By leveraging Microsoft Dynamics 365 Finance and Operations, Business Central, AX, NAV & CRM, the company brings business insights to customers' fingertips with Microsoft Power BI and works effectively with Microsoft Power Platform to analyze data, build solutions, automate processes, and create virtual agents. This enables organizations to streamline their business procedures, leading to success, growth, and evolution. Dynamics Solution and Technology specializes in industries such as Agriculture, Non-petrol Natural Resource Extraction, Broadcasting, Printing and Publishing, Brokers, Retail, Business Services, Consulting, Consumer Services, Design, Direction and Creative Management, Distributors, Dispatchers and Processors, Doctors Offices and Clinics, Durable Manufacturing, Eating and Drinking Places, Entertainment Retail, Equipment Rental and Leasing, Financial, Food and Tobacco Processing, Inbound Capital Intensive Processing, Inbound Repair and Services, Insurance, Legal Services, Non-Durable Merchandise Retail, Outbound Consumer Service, Petrochemical Extraction and Distribution, Service Retail, SIG Affiliations, Social Services, Specialty Realty, Transportation, Utility Creation and Distribution, Vehicle Retail, Wholesale. By partnering with Dynamics Solution and Technology, businesses can unlock their full potential and achieve remarkable results.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

C
Riyadh, Saudi Arabia

Cipher Solutions is a leading digital transformation partner in Saudi Arabia, offering a wide range of services that cater to diverse industries. Their expertise in web and software development enables businesses to elevate their online presence, streamline operations, and boost customer satisfaction. With a focus on quality delivery and customer focus, Cipher Solutions has established itself as an award-winning firm. They provide solutions for e-commerce, digital marketing, cybersecurity, maintenance & support, and more. By leveraging cutting-edge technology and talented teams, Cipher Solutions helps businesses achieve their goals and realize their digital dreams.

team of 26 - 50 people

6 years of industry experience

contact for pricing

min project budget $1k

S
Riyadh, Saudi Arabia

SmartLink Website | Improve your Business | Customer Services & Contact Center Solution | Business Process Outsourcing Solutions | Latest & Advanced Technologies We Provide. Smart Link is a Business unit of Al Khaleej Group, renowned for delivering exceptional customer experience outsourcing services. With over 15 years of experience in optimizing business processes and workflows, Smart Link has helped various governments, semi-governmental, and private sectors improve their operations. The company offers a range of services, including AI Development, Maintenance & Support, Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing, which enable businesses to grow and thrive in the future. By leveraging advanced technologies, Smart Link provides clients with improved customer experience, increased efficiency, and enhanced competitiveness.

team of 501 - 1000 people

15+ years of industry experience

rate $300 - $400 / hr

min project budget $250k

7
Riyadh, Saudi Arabia

700Apps is a leading digital transformation company that offers world-class solutions and consulting services. With over a decade of experience, they provide customized digital transformation solutions to businesses in various industries. Their digital transformation services help clients innovate, support, and lead their operations. The company's experts work alongside teams to identify specific business objectives and challenges and develop tailored solutions. They offer high-quality, secure, and compliant digital transformation solutions using Pega, Software AG platforms, Java, Microsoft Platform, and Open Source Technologies. 700Apps also provides full support for transforming visions into execution, from analysis, development, and deployment to testing and post-deployment maintenance. Their team of skilled analysts, designers, developers, and engineers ensures faster and more efficient operations.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

I
Riyadh, Saudi Arabia

Info-Sys is a leading provider of comprehensive solutions to drive business optimization. With expertise in web and software development, mobile app development, big data and BI, implementation services, maintenance and support, the company helps clients streamline operations, improve efficiency, and increase customer satisfaction. By leveraging Microsoft Dynamics 365 Gold Partner status, Info-Sys delivers end-to-end solutions that cater to specific business needs. The company's team of certified professionals provides training, customization, and ongoing support to ensure seamless integration and maximum ROI.

team of 26 - 50 people

10+ years of industry experience

rate $150 - $200 / hr

min project budget $25k

E
Dubai, United Arab Emirates

Ewaantech is a leading provider of web and software development, mobile app development, e-commerce solutions, big data & BI, AI development, IT services and consulting, maintenance and support, business services, and branding. With expertise in converting thoughts into perfectly working products, they offer world-class app development services in Riyadh and Jeddah. Their team of qualified professionals works closely with clients to deliver reliable IT solutions that meet specific needs.

team of 2 - 10 people

7 years of industry experience

rate $25 - $50 / hr

min project budget $1k

N
Al Khubar, Saudi Arabia

NASTECH Group is a leading IT and web solutions provider in Saudi Arabia and Bahrain. With over 20 years of experience, we offer a wide range of services including web development, software development, e-commerce development, cloud consulting, cybersecurity, maintenance and support, web design, graphic design, search engine optimization, and more. Our team of experts provides top-notch service to our clients, ensuring they have a seamless and efficient experience. We are committed to delivering high-quality solutions that meet the unique needs of each client. With our state-of-the-art infrastructure and cutting-edge technologies, we ensure that our clients' businesses thrive in today's fast-paced digital landscape.

team of 2 - 10 people

20+ years of industry experience

rate $50 - $75 / hr

min project budget $10k

ZenTech Agency delivers innovative digital solutions to empower businesses in the post-COVID world. With expertise in web and software development, mobile app creation, e-commerce solutions, maintenance, and support, ZenTech Agency helps clients stand out in the market. By leveraging their cutting-edge technologies and team of passionate professionals, they craft custom applications for eCommerce stores and various industries. This results in unparalleled user experiences, increased efficiency, and enhanced competitiveness. With a proven track record of delivering high-quality projects on time, ZenTech Agency is the top choice for businesses seeking bold app development.

team of 2 - 10 people

4 years of industry experience

contact for pricing

min project budget $10k

m
Dammam, Saudi Arabia

Moxmon provides bespoke, end-to-end technology solutions to help businesses succeed. The company focuses on four key IT priorities: customer-first approach, single point of purchase, employee engagement and recognition, and integrating technology into existing procurement systems. Moxmon's services include AI Development, Implementation Services, Cloud Computing Services, Maintenance & Support, which enable customers to leverage technology for improved efficiency, productivity, and competitiveness.

team of 2 - 10 people

9 years of industry experience

rate $25 - $50 / hr

contact for pricing

B
Jeddah, Saudi Arabia

BRAND SUCCESS KSA helps businesses grow by providing a range of services, including digital marketing, advertising, and maintenance support. With a focus on consumer-focused strategies, they aim to create unique experiences that leave a lasting impact on clients and their customers. By leveraging innovative approaches and creative solutions, BRAND SUCCESS KSA enables businesses to increase productivity, reduce expenses, and enhance overall efficiency. Their team of seasoned professionals is dedicated to empowering brands to achieve maximum potential through customized strategies. By choosing BRAND SUCCESS KSA, businesses can elevate their brand to new levels of success.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

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Overview of the digital agency industry in Saudi Arabia

The digital agency landscape in Saudi Arabia has witnessed substantial growth, driven by the country's strategic focus on digital transformation as part of Vision 2030. With a robust digital infrastructure and increasing internet penetration, digital agencies have become critical players in supporting businesses to adapt, innovate, and remain competitive in the rapidly evolving market.

Key statistics and trends

  • Internet penetration: Saudi Arabia boasts an impressive internet penetration rate of approximately 98%, according to DataReportal's Digital 2023 report.
  • Social media usage: The same report indicates that Saudi Arabia has around 29 million active social media users, making up approximately 79% of the total population.
  • Digital advertising spending: Digital ad spending reached an estimated USD 1.28 billion in 2022, with expectations for continued growth as businesses increasingly shift online.

Challenges and opportunities in the market

Despite positive growth indicators, digital agencies in Saudi Arabia face several challenges. Talent acquisition and retention remain critical issues due to a competitive landscape and shortage of highly skilled digital professionals. Additionally, adapting to evolving consumer behaviors and regulatory frameworks can pose difficulties for agencies seeking to innovate quickly.

However, substantial opportunities exist due to rapid technological advancements and government-backed digital initiatives. Key opportunities include:

  • Growing demand for specialized services, including data analytics, e-commerce optimization, and digital strategy consulting.
  • Increasing government support for digital transformation projects as part of the Saudi Vision 2030 initiative.
  • Rising adoption of emerging technologies such as artificial intelligence (AI), augmented reality (AR), and virtual reality (VR) to create innovative digital marketing campaigns.

As Saudi Arabia continues to push its digital agenda, digital agencies are poised for further expansion, innovation, and increased market significance.


Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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Maintenance & Support agencies in Saudi Arabia

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