Unveil 4 companies in Jeddah, Saudi Arabia providing Maintenance & Support services!

Leading agencies include Ewaantech, ZenTech Agency - Dubai's Top Mobile Application Development Company., SAT Microsystems and BRAND SUCCESS KSA. A total of 4 Maintenance & Support providers in Jeddah, Saudi Arabia are ready to help. They serve clients such as Retail, Grocery, Fashion, Custom Websites, Web Applications, Food and Beverage, Mobile App Development and E-commerce Website and Apps. Local internet speeds average 122.28 Mbps, supporting fast development and collaboration. Population of Jeddah, Saudi Arabia is 3,430,697. Average local salaries are around $21,543, reflecting market rates.

Average starting budget
$87,000
while min. project budget is $500
based on 4 profiles
Average hourly rate
$25
and starting from $10 / hr
based on 4 profiles
Also specialize in
Maintenance & Support (4)Digital Marketing (2)Business Services (2)Mobile App Development (2)IT Services & Consulting (2)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
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Found 4 matching agencies

S
Jeddah, Saudi Arabia

Sat Microsystems helps businesses transform their IT operations by providing a range of services including Robotic Process Automation, IT Services & Consulting, Cybersecurity & Pentesting, IT Staff Augmentation, and Maintenance & Support. These services enable companies to reduce costs, increase efficiency, and improve overall performance. By leveraging automation and AI, Sat Microsystems helps clients overcome IT challenges and stay focused on their core business goals. With a strong track record of customer satisfaction and a proven ability to deliver results, Sat Microsystems is the partner of choice for businesses seeking to elevate their IT operations.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $250k

E
Dubai, United Arab Emirates

Ewaantech is a leading provider of web and software development, mobile app development, e-commerce solutions, big data & BI, AI development, IT services and consulting, maintenance and support, business services, and branding. With expertise in converting thoughts into perfectly working products, they offer world-class app development services in Riyadh and Jeddah. Their team of qualified professionals works closely with clients to deliver reliable IT solutions that meet specific needs.

team of 2 - 10 people

7 years of industry experience

rate $25 - $50 / hr

min project budget $1k

ZenTech Agency delivers innovative digital solutions to empower businesses in the post-COVID world. With expertise in web and software development, mobile app creation, e-commerce solutions, maintenance, and support, ZenTech Agency helps clients stand out in the market. By leveraging their cutting-edge technologies and team of passionate professionals, they craft custom applications for eCommerce stores and various industries. This results in unparalleled user experiences, increased efficiency, and enhanced competitiveness. With a proven track record of delivering high-quality projects on time, ZenTech Agency is the top choice for businesses seeking bold app development.

team of 2 - 10 people

4 years of industry experience

contact for pricing

min project budget $10k

B
Jeddah, Saudi Arabia

BRAND SUCCESS KSA helps businesses grow by providing a range of services, including digital marketing, advertising, and maintenance support. With a focus on consumer-focused strategies, they aim to create unique experiences that leave a lasting impact on clients and their customers. By leveraging innovative approaches and creative solutions, BRAND SUCCESS KSA enables businesses to increase productivity, reduce expenses, and enhance overall efficiency. Their team of seasoned professionals is dedicated to empowering brands to achieve maximum potential through customized strategies. By choosing BRAND SUCCESS KSA, businesses can elevate their brand to new levels of success.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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