Best 4 companies in Shanghai, China for Maintenance & Support services!

Leading agencies include CemTek Computer Solutions (Shanghai) Co., Ltd., JET IT Services, https://inntech.solutions/ and Listenew. A total of 4 Maintenance & Support providers in Shanghai, China are ready to help. They serve clients such as Finance, Technology, Healthcare, E-commerce, Businesses, Organizations, Manufacturing, Various industries and Various Industries. Local internet speeds average 244.67 Mbps, supporting fast development and collaboration. Population of Shanghai, China is 24,870,895. Average local salaries are around $10,680, reflecting market rates.

Average starting budget
$3,000
while min. project budget is $500
based on 4 profiles
Average hourly rate
$50
and starting from $25 / hr
based on 4 profiles
Popular skills
POS TerminalsIoT SolutionsWeChat SolutionsBlockchain DevelopmentSolidity Smart ContractEthereum Web3 ApplicationCrypto Payment IntegrationE-commerce Site/App developmentDesktop / Mobile / Pad developmentMicrosoft Certified Support Partner
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (4)IT Services & Consulting (2)Web & Software Development (2)Web Hosting (1)Big Data & BI (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Found 4 matching agencies

J
Shanghai, China

JET IT Services provides comprehensive managed IT solutions to businesses in China. The company's innovative IT solutions and first-class tech support help clients grow their operations and overcome typical IT challenges such as email issues, printer connectivity problems, and file attachment difficulties. JET IT Services offers a range of services including service desk, proactive IT monitoring, network management, user access management, remote IT support, device security, software management, hardware recycling, and network security. The company's managed hosting solutions cater to businesses requiring Office 365 and SharePoint solutions, hosting and infrastructure, office relocation, IT audits, deployment, IT migration projects, IT service transition, penetration testing, data security: backup & recovery, web & app security, ERP & CRM cloud hosting. By leveraging JET IT Services' tech consulting, project management, unlimited remote support, and scheduled onsite service support, businesses can enhance their existing teams or establish a dedicated IT team. This approach enables companies to optimize their resources, improve productivity, and mitigate risks associated with IT operations.

team of 2 - 10 people

7 years of industry experience

rate $50 - $75 / hr

min project budget $5k

CemTek provides customized and reliable information technology solutions and services to businesses. Their services include web and software development, cloud computing services, procurement services, systems integration, and digital marketing. These solutions can benefit clients by improving their operational efficiency, enhancing their online presence, and ensuring the security of their data. With 22 years of experience in the industry, CemTek has established itself as a trusted partner for businesses looking to integrate technology into their operations. By leveraging its expertise in IT integration and business solutions, CemTek helps clients streamline their processes, reduce costs, and increase productivity.

team of 2 - 10 people

20+ years of industry experience

rate $25 - $50 / hr

contact for pricing

InnTech provides a comprehensive range of IT services to help businesses in China set up and manage their operations efficiently. The company offers one-stop-turnkey solutions for new office IT setup, including infrastructure installation, network security, and system integration. InnTech's team of experts can assist with planning, implementation, and maintenance of telephone systems, call centers, and other IT infrastructure. They also provide inventory management, data backup, and cybersecurity services to ensure business continuity. By leveraging InnTech's expertise, businesses in China can reduce costs, improve productivity, and enhance their overall operations.

team of 2 - 10 people

6 years of industry experience

contact for pricing

min project budget $1k

L
Shanghai, China

Listenew is a leading IT solution agency that provides expert web and software development services to help businesses boost their digital presence. With over 15 years of experience, the company has a veteran team that is passionate about providing trending technology solutions to customers. Listenew's mission is to empower individuals to take their digital life to the next chapter, while its vision is to become a leading company in next-gen technologies.

team of 26 - 50 people

8 years of industry experience

rate $25 - $50 / hr

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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