Explore 40 companies in South Africa providing Maintenance & Support services!

Leading agencies include Dial a Nerd, BBD, Web Solutions Desk, Solid Systems and Synthesis Software Technologies. A total of 40 Maintenance & Support providers in South Africa are ready to help. They serve clients such as Finance, Technology, Healthcare, Businesses, Business, South Africa, Retail, Education, Small to medium-sized businesses and IT. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Average local salaries are around $12,380, reflecting market rates.

Average starting budget
$7,267
while min. project budget is $500
based on 40 profiles
Average hourly rate
$51
and starting from $10 / hr
based on 40 profiles
Popular skills
C#TFSSQLMVCAWSSSRSSSISJiraITSM.Net
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (40)Web & Software Development (21)Web Design (UI/UX) (17)Software Development (15)Mobile App Development (13)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
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Found 40 matching agencies

S
Johannesburg, South Africa

Synthesis Software Technologies provides innovative software development solutions to businesses in South Africa. Leveraging cutting-edge technology, the company delivers fast results and leading technology for business impact. With expertise in software development, big data & BI, implementation services, cloud consulting, cloud computing services, maintenance & support, Synthesis helps clients create value and solve complex problems. By streamlining processes and integrating innovative technologies, businesses can gain a competitive edge. The company's focus on advanced cloud architecture enables cost-efficient, web-scale, and highly available services with global reach.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

S
New York, United States

Scrums.com helps businesses scale with its cloud-based engineering subscription platform, offering cost-effective software development, expert teams, and reliable developer analytics. With 13 years of trailblazing delivery across 5 global offices, Scrums.com is the top English-speaking partner for growth-focused companies, agencies, and enterprises. The company provides value-for-money services, bridging business knowledge with software mastery. Development teams can scale their businesses with cost-effective and reliable services. Trusted by numerous clients across various industries.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $25k

R
Cape Town, South Africa

Realm Digital is a leading technology company that provides a range of services to empower businesses and drive growth. With over two decades of experience, the company excels in development and technology consulting, driving innovation and delivering high-quality solutions. Realm Digital offers bespoke design and development, strategic talent management, business innovation consulting, user experience improvements, operational efficiency, website and app development, e-commerce solutions, custom software, and emerging technology integration. The company's goal is to make businesses more efficient, forward-thinking, and prepared for the future. By providing top-tier digital strategies, guidance, and tech implementations, Realm Digital has garnered industry acclaim and accolades. The company prioritizes customer experience, reliability, transparency, and continuous improvement, ensuring that each project is executed to perfection.

team of 26 - 50 people

20+ years of industry experience

rate $50 - $75 / hr

min project budget $10k

L
Sandton, South Africa

Launch Digital helps established businesses generate leads and customers through effective digital marketing tactics. They design high-converting, lead-generating websites that turn visitors into customers. With Google Ads management, they drive ready-to-buy customers directly to the website. Launch Digital also offers web hosting, maintenance & support, and conversion optimization services. These services benefit clients by increasing their online visibility, generating leads, and driving sales.

team of 2 - 10 people

10+ years of industry experience

rate $50 - $75 / hr

min project budget $1k

V
Hyderabad, India

ValueLabs provides comprehensive digital technology solutions to clients across various industries. The company offers a wide range of services, including Mobile App Development, Software Development, Big Data & BI, Testing Services, and more. These services enable businesses to improve their efficiency, reduce costs, and gain a competitive edge in the market. By leveraging ValueLabs' expertise in AI Development, DevOps, IoT Development, Robotic Process Automation, Web3 / Blockchain Development, Cloud Consulting, Cybersecurity & Pentesting, Maintenance & Support, clients can unlock new opportunities for growth and innovation. With a strong focus on quality engineering, user experience, and data analysis, ValueLabs helps businesses make informed decisions and drive business success.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

O
Cape Town, South Africa

Opencollab provides a holistic e-learning solution, combining student information and learning management systems to create a seamless educational experience. By partnering with Opencollab, institutions can benefit from tailored solutions that meet their unique needs. The company offers software development services to achieve desired outcomes and visions, leveraging its wealth of experience and satisfied clients. With expertise in both e-learning software development and implementation, Opencollab helps institutions stay ahead of the curve in online education, where growth has been exponential since 2020 and 2021.

team of 2 - 10 people

20+ years of industry experience

rate $50 - $75 / hr

contact for pricing

S
Cape Town, South Africa

SELMO-PRO is a leading provider of call center software solutions in South Africa. With its innovative Selmo Sales Ecosystem, the company enables businesses to automate their sales processes and generate more leads efficiently. The key features of SELMO-PRO's predictive dialer technology include advanced algorithms that help identify potential clients and automate manual dialing. By choosing SELMO-PRO, companies from various industries have reported significant improvements in their sales performance. The Selmo Sales Ecosystem provides a comprehensive platform for businesses to manage their sales operations effectively, resulting in increased revenue growth and customer satisfaction. SELMO-PRO's services include maintenance and support for its software solutions, ensuring that businesses can focus on their core activities. By partnering with SELMO-PRO, companies can benefit from improved sales productivity, enhanced customer engagement, and data-driven insights to inform their business decisions.

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

B
Sandton, South Africa

BlueSky enables clients to thrive in the digital age with cloud-based solutions that drive efficiency, effectiveness, and growth. The company offers Big Data & BI, Implementation Services, IT Services & Consulting, Cloud Consulting, Cloud Computing Services, Maintenance & Support, and Business Services. These services empower businesses to start transforming their operations for a customer-obsessed era. By partnering with Salesforce, AWS, Tableau, and Alteryx, BlueSky delivers cutting-edge cloud-based solutions that support digital transformation. The company's agile mindset and culture of curiosity allow it to deliver innovative solutions that push the boundaries of what is possible.

team of 101 - 250 people

8 years of industry experience

contact for pricing

contact for pricing

W
Durban, South Africa

Web Force provides professional web design solutions tailored to the specific needs of South African businesses. Their team of experienced web designers and technical experts assist clients in achieving their objectives through customized website solutions. The company delivers top-notch services, fostering business growth without straining budgets. Web Force goes beyond just designing websites, prioritizing guidance on generating paid and organic traffic. They offer standard website packages, full-on customized web apps, graphic designing services, self-managed web hosting, and bulk email servers.

team of 2 - 10 people

4 years of industry experience

contact for pricing

contact for pricing

P
Cape Town, South Africa

PixelPunks Web Design helps small businesses thrive on the digital landscape by providing beautifully designed affordable websites, improving Google ranking, generating leads with Google Ads, Facebook Ads, and LinkedIn ads. Their clients benefit from a tailored web design and digital marketing strategy that aligns with their needs and budget. With over 5 years of experience in the industry, PixelPunks transforms businesses into thriving online entities.

team of 1 person

8 years of industry experience

rate $25 - $50 / hr

contact for pricing

H
Cape Town, South Africa

Hera Group empowers businesses to thrive in the digital landscape. With a focus on innovative solutions, they provide expert Mobile App Development services that enhance user experience and drive growth. Their Big Data & BI capabilities help organizations make informed decisions, while Testing Services ensure the quality of products. IT Services & Consulting enable companies to optimize their technology infrastructure, and Cybersecurity & Pentesting protect against threats. Hera Group also offers IT Staff Augmentation to bridge skills gaps, Cloud Computing Services for scalability, and Maintenance & Support to guarantee uptime.

team of 26 - 50 people

5 years of industry experience

contact for pricing

contact for pricing

B
Cape Town, South Africa

Big Web Media specializes in web design, development, and optimization to help businesses succeed online. From designing a beautiful website to setting up an e-commerce shop, their team can provide custom programming and web development solutions. They also offer search engine optimization (SEO) and pay-per-click (PPC) campaigns to improve website rankings and drive organic traffic. With 15 years of experience in South Africa, they've helped many exciting brands and companies across the region. Big Web Media creates stunning designs that communicate the right message, engage target markets, and increase online visibility. Their services can benefit clients by improving their search engine rankings, driving more traffic to their website, and increasing overall online success.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

D
Randburg, South Africa

Dial a Nerd provides a comprehensive range of IT services and solutions to ensure your business runs smoothly. From network architecture design to managed services, our team offers seamless support for Educational Institutions, professional firms, and small businesses. With unlimited remote and telephonic support for a fixed monthly fee, you can rely on us for 24/7 assistance. Our cloud services allow for flexible scalability, while IT contracts provide tailored solutions for your unique needs. By choosing Dial a Nerd, you benefit from improved productivity, increased security, and enhanced performance.

team of 26 - 50 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

I
Cape Town, South Africa

Ignite Media is a marketing consulting firm that crafts memorable brands and website experiences. They offer corporate identity design, comprehensive website solutions, digital marketing, SEO, SMM, conversion optimization, email marketing, and more. By partnering with Ignite Media, businesses can drive more revenue, generate leads online, and achieve their growth goals.

team of 2 - 10 people

10+ years of industry experience

rate $50 - $75 / hr

min project budget $1k

H
Johannesburg, South Africa

At Helios Design, they build professional websites, custom web-based software, and mobile apps to streamline business processes. Their services help businesses establish a strong online presence, improve communication with clients, and increase efficiency. With expertise in digital strategy, design, and scalable development, Helios Design turns ideas into digital creations. They partner with clients to ensure clarity and responsiveness throughout the process.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

W
Cape Town, South Africa

Web Solutions Desk offers a comprehensive range of services to help businesses succeed online. Their team of experts provides web design, development, and maintenance solutions tailored to each client's unique needs. With expertise in web & software development, mobile app development, e-commerce development, and more, Web Solutions Desk helps clients create engaging online experiences that drive conversions and growth. By leveraging their knowledge of digital strategy, search engine optimization, and marketing strategy, businesses can stay ahead of the competition and reach new heights.

team of 2 - 10 people

3 years of industry experience

rate $25 - $50 / hr

contact for pricing

S
Cape Town, South Africa

Symbiote Web Development offers a comprehensive suite of services to help businesses in South Africa succeed online. Their team of experts provides expert WordPress website design, custom web development, domain registration, and hosting all in one place. This allows clients to have a fully functional online presence with ease. With Symbiote Web, businesses can create custom websites tailored to their needs, integrate popular payment gateways such as PayPal, PayFast, and PayGate, and enjoy fast and secure web hosting on NVMe SSDs. The company also offers website maintenance services, including monthly health check reports, software updates, anti-malware software, stress testing, and bug fixes. By partnering with Symbiote Web, businesses can improve their online visibility, increase sales, and positively contribute to the South African economy.

team of 2 - 10 people

5 years of industry experience

contact for pricing

min project budget $1k

S
Cape Town, South Africa

Solid Systems provides cloud computing services, maintenance and support, business services to businesses in South Africa and the UK. Their managed IT services support strategic technology planning, expert IT consulting, and improve productivity, efficiency, and team collaboration. They offer holistic approaches to security, endpoint detection, and Microsoft 365 security. The company's approach ensures predictable monthly spends and measurable business outcomes. With expertise in Microsoft technologies, Solid Systems helps businesses harness the power of technology to grow and elevate human connection.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

H
Cape Town, South Africa

Humanise Digital helps bold brands build beautiful digital products that delight customers and solve business problems. With expertise in Web & Software Development, E-commerce Development, Maintenance & Support, Web Design (UI/UX), and App Designing (UI/UX), they deliver high-quality solutions that surprise, engage, and delight. From small businesses to established companies, Humanise Digital provides unparalleled quality in every detail, ensuring a seamless experience for clients. Their team of experts identifies essential human factors for success, resulting in tailored solutions that drive business growth.

team of 2 - 10 people

6 years of industry experience

rate $50 - $75 / hr

contact for pricing

W
Durban, South Africa

A leading web design company based in Durban, crafting innovative digital experiences to help businesses elevate their online presence. Web hosting and maintenance services ensure reliability, speed, and security. Custom, professional, and budget-friendly WordPress websites are created to stand out from the crowd. On-page and off-page SEO is used to outrank competitors, while creative graphics enhance online presence. Web design services cater to businesses seeking a seamless fusion of creativity and functionality.

team of 2 - 10 people

4 years of industry experience

contact for pricing

min project budget $1k

B
Johannesburg, South Africa

BBD delivers innovative digital solutions to businesses, crafting reliable solutions that scale as the business grows. Their expert teams work with clients to understand strategic objectives and develop digital solutions using modern approaches and innovative thinking. By leveraging modern methods, BBD helps clients achieve continued success in an evolving business landscape. With a focus on problem-solving, they provide tailored digital strategies, ensure technological excellence, and maintain cloud environments for continuous reliability and performance. BBD works across various sectors to drive business growth and stay ahead of competitors.

team of 501 - 1000 people

40+ years of industry experience

contact for pricing

contact for pricing

N
Bucharest, Romania

Navi Software Development specializes in Microsoft technology stack and outsourcing for mobile, web, or Windows applications. The company offers custom software development, maintenance, and support for various industries, including education, healthcare, and travel. With expertise in digital transformation, comprehensive services around policy management, and out-of-the-box solutions, Navi helps clients achieve cost savings, improve efficiency, and make informed decisions. By leveraging Microsoft Azure, the company builds scalable and secure software solutions tailored to specific business needs.

team of 2 - 10 people

unknown

rate $50 - $75 / hr

contact for pricing

S
Fourways, South Africa

Servingpixels has been a driving force in the industry for over 15 years, providing cutting-edge web and software development services to small and large companies across four continents. The company has a rich history of delivering bespoke e-commerce solutions, maintenance and support, and expert web design (UI/UX) to clients worldwide. By leveraging its expertise in web development, Servingpixels helps businesses improve their online presence, increase customer engagement, and drive revenue growth. With a portfolio that spans multiple industries, Servingpixels is well-equipped to tackle complex projects and deliver tailored solutions that meet the unique needs of each client.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

contact for pricing

Xenovex Technologies Private Limited is a leading technology partner that empowers businesses through innovative solutions. With nearly a decade of experience, the company helps clients leverage their technology investment to change the way their business operates and gives customers a rewarding experience. Xenovex provides web and software development services, mobile app development, big data and BI, IoT development, maintenance and support, and app designing for UI/UX. The company uses cutting-edge solutions to create competitive advantage for its clients and offers tools, apps, and services to make them productive in the cloud. By applying design thinking and user research expertise, Xenovex helps clients gain insights into customer needs and satisfaction. With a strong focus on trust and transparency, the company ensures smooth delivery of products and provides actionable business insights from data analysis.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $25k

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Overview of the digital agency industry in South Africa

South Africa's digital agency industry is rapidly evolving, driven by increased digital adoption among businesses and consumers alike. With internet penetration reaching over 68% of the population in 2023, digital marketing, social media management, and web development services have significantly expanded. Johannesburg, Cape Town, and Durban have emerged as central hubs for digital agencies, hosting both local and international players.

Key statistics and trends

  • Digital advertising revenue in South Africa is projected to surpass USD 1.2 billion by the end of 2023.
  • Mobile internet usage accounts for nearly 80% of overall internet consumption, highlighting the importance of mobile-first strategies.
  • Social media usage continues to rise, with about 30 million active social media users reported in 2023, providing ample opportunities for digital agencies to deliver targeted campaigns.

Challenges and opportunities in the market

Despite growth, the digital agency landscape faces several challenges, including economic uncertainty, limited digital infrastructure in rural areas, and a significant digital skills gap. Agencies struggle to retain skilled professionals, as talent often migrates abroad or to larger local companies offering better incentives.

Yet, significant opportunities remain:

  • E-commerce growth: With the e-commerce market expected to grow annually at around 11%, digital agencies can capitalize on expanding online retail strategies.
  • SME digital transformation: Small and medium-sized enterprises (SMEs) increasingly seek digital solutions, presenting growth potential for specialized digital consulting services.

In conclusion, South Africa's digital agency industry shows promising growth driven by increased digital adoption, despite facing infrastructure and skills challenges. Agencies that innovate and adapt to local market conditions will likely benefit substantially in the coming years.


Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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