Find top 9 companies in Johannesburg, South Africa for your Maintenance & Support services needs!

Leading agencies include BBD, Solid Systems, Synthesis Software Technologies, Khonology and Navi Software Development. A total of 9 Maintenance & Support providers in Johannesburg, South Africa are ready to help. They serve clients such as Finance, IT, Travel, Africa, Startups, Business, Education, Technology, Non-Profit and Healthcare. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Johannesburg, South Africa is 4,434,827. Average local salaries are around $12,380, reflecting market rates.

Average starting budget
$13,000
while min. project budget is $500
based on 9 profiles
Average hourly rate
$53
and starting from $25 / hr
based on 9 profiles
Popular skills
C#XamarinGenerative AIAWS MigrationProblem-solvingModern approachesInnovative thinkingWeb design frameworksCustom-built solutionsServerless Apache Flink
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (9)Software Development (6)App Designing (UI/UX) (5)Mobile App Development (5)Web & Software Development (5)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Found 9 matching agencies

S
Johannesburg, South Africa

Synthesis Software Technologies provides innovative software development solutions to businesses in South Africa. Leveraging cutting-edge technology, the company delivers fast results and leading technology for business impact. With expertise in software development, big data & BI, implementation services, cloud consulting, cloud computing services, maintenance & support, Synthesis helps clients create value and solve complex problems. By streamlining processes and integrating innovative technologies, businesses can gain a competitive edge. The company's focus on advanced cloud architecture enables cost-efficient, web-scale, and highly available services with global reach.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

B
Cape Town, South Africa

Big Web Media specializes in web design, development, and optimization to help businesses succeed online. From designing a beautiful website to setting up an e-commerce shop, their team can provide custom programming and web development solutions. They also offer search engine optimization (SEO) and pay-per-click (PPC) campaigns to improve website rankings and drive organic traffic. With 15 years of experience in South Africa, they've helped many exciting brands and companies across the region. Big Web Media creates stunning designs that communicate the right message, engage target markets, and increase online visibility. Their services can benefit clients by improving their search engine rankings, driving more traffic to their website, and increasing overall online success.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

H
Johannesburg, South Africa

At Helios Design, they build professional websites, custom web-based software, and mobile apps to streamline business processes. Their services help businesses establish a strong online presence, improve communication with clients, and increase efficiency. With expertise in digital strategy, design, and scalable development, Helios Design turns ideas into digital creations. They partner with clients to ensure clarity and responsiveness throughout the process.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

S
Cape Town, South Africa

Solid Systems provides cloud computing services, maintenance and support, business services to businesses in South Africa and the UK. Their managed IT services support strategic technology planning, expert IT consulting, and improve productivity, efficiency, and team collaboration. They offer holistic approaches to security, endpoint detection, and Microsoft 365 security. The company's approach ensures predictable monthly spends and measurable business outcomes. With expertise in Microsoft technologies, Solid Systems helps businesses harness the power of technology to grow and elevate human connection.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

B
Johannesburg, South Africa

BBD delivers innovative digital solutions to businesses, crafting reliable solutions that scale as the business grows. Their expert teams work with clients to understand strategic objectives and develop digital solutions using modern approaches and innovative thinking. By leveraging modern methods, BBD helps clients achieve continued success in an evolving business landscape. With a focus on problem-solving, they provide tailored digital strategies, ensure technological excellence, and maintain cloud environments for continuous reliability and performance. BBD works across various sectors to drive business growth and stay ahead of competitors.

team of 501 - 1000 people

40+ years of industry experience

contact for pricing

contact for pricing

N
Bucharest, Romania

Navi Software Development specializes in Microsoft technology stack and outsourcing for mobile, web, or Windows applications. The company offers custom software development, maintenance, and support for various industries, including education, healthcare, and travel. With expertise in digital transformation, comprehensive services around policy management, and out-of-the-box solutions, Navi helps clients achieve cost savings, improve efficiency, and make informed decisions. By leveraging Microsoft Azure, the company builds scalable and secure software solutions tailored to specific business needs.

team of 2 - 10 people

unknown

rate $50 - $75 / hr

contact for pricing

Xenovex Technologies Private Limited is a leading technology partner that empowers businesses through innovative solutions. With nearly a decade of experience, the company helps clients leverage their technology investment to change the way their business operates and gives customers a rewarding experience. Xenovex provides web and software development services, mobile app development, big data and BI, IoT development, maintenance and support, and app designing for UI/UX. The company uses cutting-edge solutions to create competitive advantage for its clients and offers tools, apps, and services to make them productive in the cloud. By applying design thinking and user research expertise, Xenovex helps clients gain insights into customer needs and satisfaction. With a strong focus on trust and transparency, the company ensures smooth delivery of products and provides actionable business insights from data analysis.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $25k

K
Johannesburg, South Africa

Khonology delivers digital solutions to businesses, communities and people across Africa. By leveraging digitisation and digitalisation, the company empowers its clients to improve client experience, automate business processes, and streamline regulatory reporting. With a proven track record of success, Khonology executes end-to-end product development, data analysis & engineering, and agile delivery frameworks. This enables rapid and accurate success for its clients. The company's solutions are designed to maximise lifetime value, ensuring clients compete in a dynamic market driven by technology. By digitising workflows and streamlining data processes, Khonology assists clients in preventing regulatory sanctions and protecting their brand from reputational risks. Ultimately, the company's vision is to digitise Africa, leveraging digitisation and digitalisation as key enablers to empower its continent.

team of 26 - 50 people

10+ years of industry experience

rate $50 - $75 / hr

min project budget $25k

L
Johannesburg, South Africa

Ltech Dev provides bespoke software and web services tailored to meet the unique needs of its clients. This enables businesses to solve their problems effectively, make informed decisions, and achieve their goals. With expertise in custom-built solutions, Ltech Dev's team of professionals helps businesses succeed. Their services include software development, web design, and AI development, which are all designed to benefit businesses through enhanced efficiency, cost savings, and improved customer experience.

team of 2 - 10 people

8 years of industry experience

rate $25 - $50 / hr

min project budget $1k

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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