Spotlight on 6 companies in Zagreb, Croatia providing Maintenance & Support services!

Leading agencies include Triple Innovations, Clover Studio, Newfire Global Partners, Human Interaction Company and Sedmi odjel. A total of 6 Maintenance & Support providers in Zagreb, Croatia are ready to help. They serve clients such as Technology, Healthcare, IT, Finance, Mobile Gaming, Sports betting, Cyber Security, Travel and Tourism, Parking management and Insurance Industry. Population of Zagreb, Croatia is 663,592.

Average starting budget
$27,000
while min. project budget is $500
based on 6 profiles
Average hourly rate
$69
and starting from $25 / hr
based on 6 profiles
Popular skills
AWSVeeamVMwareAnsibleGitHub ActionsERP IntegrationData AggregationDeployment and Release Coordination Software Automations
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (6)App Designing (UI/UX) (3)Software Development (3)Mobile App Development (3)Web & Software Development (3)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 6 matching agencies

A seasoned technology firm, Human Interaction Company has been driving innovation since its founding in 2001. They excel in Web & Software Development, Mobile App Development, Maintenance & Support, Web Design (UI/UX), and App Designing (UI/UX). By combining data, content, creativity, technology, and experience, they craft user-friendly interactions between humans and computers. Their services benefit clients by enhancing their online presence, improving user experience, and increasing efficiency. Human Interaction Company has a strong track record of delivering tailored solutions for various industries, including BusTravel Iceland, Croatia's largest beverage distributor, Burza d.o.o., and more.

team of 2 - 10 people

20+ years of industry experience

rate $50 - $75 / hr

min project budget $25k

N
Zagreb, Croatia

A leading digital solutions provider, Notch offers personalized services powered by top-notch software engineering. The company delivers technical excellence and wide domain expertise to build custom software products for enterprises, SMEs, and scale-ups. With expertise in building enterprise-grade software systems, Notch helps clients achieve digital transformation goals through innovative solutions like deployment and release coordination software automations. By aggregating data from various ERP's into one platform, they streamline workflows and elevate patient experiences. Notch's custom digital products and services cater to diverse industries, including healthcare, finance, and technology.

team of 26 - 50 people

10+ years of industry experience

rate $50 - $75 / hr

min project budget $50k

S
Zagreb, Croatia

Sedmi odjel is a leading provider of expert IT solutions, specializing in cloud and DevOps services. By implementing cutting-edge technologies such as Veeam and VMware, they enable businesses to adopt cloud technology and run IT services efficiently, securely, and optimally. Their services include Well-Architected service, Cloud Migration, Proactive Support, Consulting Services, Application performance monitoring, Incident management, and DevOps. Sedmi odjel's backup and recovery service ensures data safety, while their data archive service safeguards critical business data. With a focus on customer satisfaction, they offer 24/7 Premium Support and expert advice to help clients meet their long-term business objectives.

team of 26 - 50 people

15+ years of industry experience

rate $50 - $75 / hr

contact for pricing

N
Cambridge, United States

Newfire Global Partners is a leading IT service company that provides web and software development, maintenance and support, as well as expert staff augmentation and advisory services. These solutions are designed to help businesses accelerate their growth by concentrating on their unique competitive advantages. The company's team of seasoned leaders focuses on business transformation and de-risking operations across an organization's lifecycle. With its multi-disciplinary teams comprised of highly skilled professionals, Newfire Global Partners delivers high-quality software, product, and marketing solutions. Its exclusive machine learning tool, Novel Heat, ensures code quality, increases the velocity of Scrum teams, and provides management dashboards. The company also offers in-depth risk evaluations and precise investment insights for VC/PE-backed clients. Additionally, Newfire Global Partners helps enterprises deliver large-scale technology solutions, modernize their infrastructure, and innovate with AI. For startups and early-stage companies, it provides agile development, expert guidance, and proven solutions to navigate the complexities of building products. For growth-stage businesses, the company offers scalable engineering teams, cost management expertise, and operational excellence projects.

team of 101 - 250 people

9 years of industry experience

rate $50 - $75 / hr

min project budget $50k

T
Zagreb, Croatia

At Triple Innovations, we offer a range of services to help businesses thrive in today's digital landscape. Our software development company provides custom tailored solutions to meet your business needs. We automate processes, connect Salesforce instances to the rest of your business, and integrate applications and business processes. Our experience spans from custom in-house software integrations to enterprise-level system integrations. We cover full lifecycle services including requirements, product management, implementation, testing, and support. Our services include Software Development, Implementation Services, Cloud Consulting, Cloud Computing Services, and Maintenance & Support. By partnering with us, you can benefit from increased efficiency, improved productivity, and enhanced business performance. Our team of experts has forged know-how with multiple tailored products and solutions covering cloud infrastructure, front-end, back-end development, and integrations.

team of 2 - 10 people

10+ years of industry experience

rate $50 - $75 / hr

min project budget $5k

C
Zagreb, Croatia

Clover Studio is a reliable partner for web and software development, mobile app development, and bot development. By leveraging their expertise, businesses can foster innovation and growth. The company builds trust with its clients through ease of communication and exceptional support. With a strong US-Croatia Tax Treaty in place, Clover Studio ensures seamless connectivity for its clients. Their services benefit businesses by providing innovative solutions, improving productivity, and increasing competitiveness.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $5k

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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