Ecco Outsourcing Group

Making Business Simple with Innovative Solutions 📈💻

Ecco Outsourcing Group is a leading provider of business services and customer service outsourcing solutions. Founded in 2007, the company offers a range of personalized services to help clients boost customer acquisition, retention, and grow their brand. Their services include collections, billing, service inquiries, problem resolution, inbound call, live chat, and email support. By leveraging these solutions, businesses can increase revenue and improve customer satisfaction. Ecco's team is experienced in handling large volumes of data entry and analysis, providing accurate and timely services. The company supports both business-to-consumer (B2C) and business-to-business (B2B) sectors, ensuring a continuous flow of sales leads and managing prospect qualification to win-back initiatives and up-selling, cross-selling programs. With their extensive portfolio of solutions, Ecco can engage with target audiences through phone and digital channels, including SMS texting and automated IVR systems.