Lewisville, United States
McIntosh & Associates is a leading call center consulting firm that helps businesses build world-class contact centers by leveraging technology, time-tested methods, and people. With expertise in customer interactions across multiple communication channels, they provide specialized services for call center site selection, sourcing/RFP management, talent recruitment and retention, workforce management process design and optimization, scorecard design, performance management, business analytics, self-service automation, and online/mobile/voice surveys to gauge customer and employee engagement. By identifying the best possible solution and providing actionable guidance, their strategic recommendations help companies optimize performance, enhance customer loyalty, increase operational efficiency, and grow sales and profits.
| Service | Min Project Budget | Hourly Rate | ||
|---|---|---|---|---|
| Customer Service Outsourcing | - | - | ||
| Business Services | - | - | ||
| Call Center Services | - | - |
Professional digital agencies follow established processes to ensure successful project outcomes. Here's what you can typically expect when partnering with a quality agency:
Initial consultation to understand your business goals, target audience, and project requirements.
Development of a comprehensive project plan with timelines, deliverables, and success metrics.
Professional implementation with regular updates, testing, and optimization throughout the process.
| Address | Country | Directions |
|---|---|---|
1955 Lakeway Drive, Suite 270B, Lewisville, TX, 75057 Head office | 🇺🇸 United States | Get directions |
Getting started is simple. You can request a quote through our platform, which will be sent directly to McIntosh & Associates. They'll typically respond within 24-48 hours with an initial consultation to discuss your project requirements, timeline, and budget. This initial conversation helps ensure alignment before moving forward.
To receive the most accurate quote from McIntosh & Associates, provide as much detail as possible about your project:
Evaluate their portfolio, read client reviews, and assess their expertise in your industry or project type. During the initial consultation, pay attention to how well they understand your goals and whether their proposed approach aligns with your vision. Communication style and responsiveness are also important factors.
McIntosh & Associates offers expertise in Customer Service Outsourcing, Business Services, Call Center Services.
Their diverse skill set allows them to handle comprehensive digital projects or provide specialized services based on your specific needs.
Project timelines vary significantly based on scope and complexity. Simple websites might take 4-6 weeks, while complex applications or comprehensive marketing campaigns can take several months.Always discuss timeline and budget expectations upfront to ensure alignment.
McIntosh & Associates is based in Lewisville and committed to delivering high-quality digital solutions that drive business growth. Their team combines technical expertise with creative vision to help businesses establish a strong online presence and achieve their digital goals.
Specializing in customer service outsourcing, business services, call center services, they work with businesses of all sizes to create tailored solutions that meet specific requirements and budget constraints.
Digital agencies like McIntosh & Associates offer comprehensive expertise that would be costly to maintain in-house. They stay current with industry trends, use professional tools, and follow proven methodologies to ensure project success. This collaborative approach often results in better outcomes and faster time to market.
When selecting an agency, consider their portfolio, client testimonials, communication style, and ability to understand your business objectives. The right partnership can significantly impact your digital success.
Contact McIntosh & Associates today to discuss your digital project needs. Whether you're looking for customer service outsourcing, business services, or other digital services, their experienced team is ready to help bring your vision to life. Request a consultation to learn more about their approach and how they can support your business goals.