WATTBA is an easy-to-use tool for salons, spas and barbers to register their business and then manage appointments efficiently. WATTBA offers a mobile application for users to schedule appointments and a web application for businesses to register themselves.
What was the main challenge in this project?
WATTBA needed to deliver a unified platform for salons, spas, and barbers to manage appointments, customer data, staff, and payments. The challenge was building a system that could be intuitive for both tech-savvy and non-technical users while supporting business scalability.
From a technical standpoint, the platform had to manage real-time availability, prevent double bookings, securely handle financial transactions, and protect sensitive business and customer data. Customization was also essential, as businesses needed to configure dashboards, services, and pricing models to their specific workflows.
What was your solution or approach?
WATTBA provides an all-in-one digital solution for appointment scheduling, customer management, and business operations. Through a responsive web and mobile application, users can:
- Book Appointments Easily:
A clean UI with real-time availability checking prevents double bookings and sends automated reminders.
- Manage Business Operations:
The platform includes tools for organizing services, pricing, and staff schedules, all from a centralized dashboard.
- Ensure Secure Payments:
Transactions are safely processed with modern encryption, supporting multiple payment methods for customer convenience.
- Customize and Scale:
With flexible UI and a dashboard tailored to business size, WATTBA grows with its users while ensuring data security and compliance.
- Gain Insights:
Integrated analytics offer real-time performance tracking to help make better business decisions.
What was the outcome or impact for the client?
Time Saved:
Automation of scheduling and payments saves up to 30% of business time.
- Increased Customer Satisfaction:
The simplified booking flow and consistent reminders have improved customer satisfaction by 20%.
- Fewer Missed Appointments:
Businesses report a 40% reduction in no-shows due to reminder automation.
- Reduced Admin Costs:
Manual admin work cut down by 80% through scheduling, reporting, and payment automation.