Leading agencies include TASCO Message Centers, The Nolan Group, LLC., Serigor Inc, RemSource and Gain Bargain Support. A total of 9 Call Center Services providers in Baltimore, United States are ready to help. They serve clients such as Government, Education, SAAS, Sales, Legal, Energy, Creative, Clerical, Business and Nonprofit. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Baltimore, United States is 585,708. Average local salaries are around $80,116, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 9 matching agencies
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
A Personal Answering Service provides a comprehensive suite of telephone answering and online appointment scheduling services, designed to free up staff time and improve customer satisfaction. By outsourcing these tasks to a professional call center, businesses can enjoy streamlined operations and enhanced communication with clients. The company's highly trained agents are available 24/7 to handle calls, schedule meetings, and take orders, ensuring that every interaction is polite and efficient. With A Personal Answering Service, businesses can say goodbye to missed calls and hello to increased productivity. This affordable solution allows companies to focus on their core activities while maintaining a high level of customer service. By partnering with A Personal Answering Service, businesses can enjoy a professional call center experience that meets their unique needs.
team of 2 - 10 people
40+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
RemSource provides exceptional business services, customer service outsourcing, and call center solutions to help small businesses manage their workload efficiently. With a US-based virtual assistant office in Baltimore, MD, they offer administrative support, bookkeeping, project management, consulting, and more. By taking over back-office tasks, clients can free up valuable time to focus on generating revenue and growing their business. RemSource's team of experienced and capable professionals work remotely but are integrated into the day-to-day operations, ensuring seamless service and attention to detail. Their services cater to businesses across various industries, enabling them to achieve operational efficiencies and improve overall performance.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $1k
Serigor Inc provides a range of IT services, including software development, implementation services, and IT consulting. Their expertise in agile adoption enables businesses to deliver high-quality solutions quickly. With a focus on scalability and integration, Serigor helps clients organize and measure customer journeys. By leveraging secure and robust architectures, they assist businesses in achieving cost and strategic advantages. Serigor's services cater to various industries, including government and global delivery models.
team of 26 - 50 people
unknown
rate $150 - $200 / hr
min project budget $25k
TASCO Message Centers offers a range of services to meet the specific needs of each client. Their high-quality customer service is backed by friendly, well-trained operators and modern communications technology. With experience dating back to 1938, TASCO provides customized messaging, customer service, and contact center solutions for businesses and medical practices. By partnering with TASCO, clients can benefit from reliable service, efficient call routing, and personalized support.
team of 2 - 10 people
80+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
HiLivePro (Officense) provides exceptional answering services to businesses, ensuring seamless communication and efficient operations. With over 16 years of experience, they offer customized solutions tailored to each client's specific needs. Their team of professionals handles incoming calls, screens calls, and directs them to the right person or department. This enables businesses to save time, reduce costs, and focus on core activities. By outsourcing answering services to HiLivePro (Officense), companies can benefit from improved customer experience, increased productivity, and enhanced reputation. Whether it's call answering, screening, or directing calls, HiLivePro (Officense) has the expertise to meet the unique requirements of each business.
team of 2 - 10 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
The Nolan Group provides business management consulting and services to support organizational goals. Their full-service provider approach offers staff augmentation, strategy development, and execution. They deliver results-driven solutions through proven expertise in various aspects of business operations. TNG's services enable clients to increase productivity and achieve long-term success. The company also offers call center services, CRM outsourcing, and customer contact programs to enhance business needs. Their records management services help build a lifecycle with integrated workflow automation. Additionally, they provide business consulting services for crucial hurdles and big-picture planning. With over 40 years of experience in education, human resources, and organizational development, TNG empowers employees to succeed. The company collaborates with clients to implement and manage programs through online and in-person interfaces.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Remote IT Solutions provides comprehensive IT services to help businesses succeed. With expertise in software development, IT services and consulting, cloud consulting, cybersecurity and pentesting, business services, call center services, and more, they offer tailored solutions to meet the unique needs of each client. By leveraging their team of skilled technicians, Remote IT Solutions ensures that clients have access to timely support, proactive monitoring, and efficient network performance. This enables businesses to deliver exceptional customer service, reduce operational costs, and boost revenue.
team of 2 - 10 people
15+ years of industry experience
rate $100 - $150 / hr
min project budget $1k
Gain Bargain Support provides expert business process outsourcing solutions to help businesses scale efficiently. Their services include customer service outsourcing, call center services, and more. With a team of experienced professionals, they handle complex tasks and ensure that customers receive high-quality support. By outsourcing business processes, companies can reduce costs and improve operational efficiency. Gain Bargain Support offers full back office support services, including application engineers, workflow experts, and project managers who streamline back-end processes. Their solutions help businesses focus on growing their operations while maintaining top-notch customer service.
team of 2 - 10 people
5 years of industry experience
contact for pricing
min project budget $1k
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Explore top locations where agencies offer Call Center Services
HeroAgencies helps you connect with the best experts in each domain.