Leading agencies include AnswerForce, USAnswer, Physicians Answering Service, Certified Languages International and NexRep. A total of 22 Call Center Services providers in Portland, United States are ready to help. They serve clients such as IT, Sales, Marketing, Healthcare, Government, Real Estate, Customer Service, HVAC, CPAs and Teams. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Portland, United States is 652,503. Average local salaries are around $80,116, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 22 matching agencies
Ruby provides business services, customer service outsourcing, and call center services to help small businesses manage their customer communication effectively. With its virtual receptionist and live chat solutions, Ruby enables businesses to engage with customers in a more personalized way, capturing more opportunities and outmaneuvering the competition. The company's flexible solutions are designed to meet the needs of businesses of all sizes and specialties, providing 24/7 support to help them stay focused on their goals.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
AnswerForce is a leading provider of live call answering and virtual customer service solutions. Our team of experienced professionals provides personalized support to businesses, ensuring they receive the attention and care their customers deserve. With our state-of-the-art technology and flexible call center model, we help businesses grow and succeed. We're dedicated to delivering exceptional results and building long-lasting relationships with our clients.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Prialto provides managed virtual assistant services that increase efficiency and achieve more. With over 13 years of experience, they deliver strong and proactive support to power success. Their consultative approach ensures productivity without managing another employee. Prialto offers executive, sales, operations, and other virtual assistant services to enhance productivity. They analyze workflows and provide best practices to proactively outline work that can be performed on behalf of clients. Engagement managers guide clients on how to delegate tasks. Prialto's assistants are trained and supported with a deep bench of experienced people, tools, and processes. This ensures seamless transition when an assistant is out or leaves.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
AnswerConnect provides live call answering services to businesses, ensuring that customer calls are handled professionally and efficiently. With 24/7 coverage, businesses can be assured of a prompt response to their customers' queries. The company's services include business services, call center services, and sales outsourcing, which cater to various industries such as medical, dental, and real estate. By leveraging AnswerConnect's live answering services, businesses can streamline their operations, improve customer satisfaction, and increase revenue. AnswerConnect's team of friendly and professional virtual receptionists provides excellent customer care, responding to calls in real-time and ensuring that customers receive a personalized experience.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Lex Reception provides professional, reliable, and efficient legal reception services to law firms. Their services include business services, customer service outsourcing, call center services, sales outsourcing, and specialized legal intake and case screening. With 24/7 availability, Lex Reception helps law firms stay ahead of the competition and provide excellent client service. By partnering with Lex Reception, law firms can improve lead response time, automate feedback-tracking, eliminate data-entry, and streamline their workflow. This allows them to focus on high-value tasks and grow their practice. Lex Reception's dedicated team of legal receptionists provides personalized support, ensuring that every call is answered with a smile.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
NexRep provides human-focused contact center services that empower agents to deliver world-class customer experiences. Their business services include customer service outsourcing, call center services, and sales outsourcing. These services enable clients to achieve a better work-life balance and superior customer experience teams. With their proprietary platforms, NexRep sources the best and brightest agents across 32 states, providing a diverse and talented agent workforce. This leads to exceptional results, unrivaled flexibility, and more fulfilling work-life balance for people joining their marketplace as independent contractors.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Providing high-quality interpreting services in over 230 languages, 24/7. Our expertise ensures seamless communication between individuals and businesses worldwide. With CLI, clients can enjoy reliable phone and video remote interpreting, call center services, and more. This enables them to focus on their core operations while maintaining accurate language access. Our team of industry experts is dedicated to providing exceptional support, ensuring that every interaction meets the highest standards.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Yesler empowers businesses to thrive in the digital landscape. They offer a comprehensive suite of services, including Business Services, Digital Marketing, Social Media Marketing, Content Marketing, Marketing Strategy, Market Research, and Call Center Services. By leveraging these services, clients can gain a competitive edge, drive revenue growth, and stay ahead of the curve. With expertise in marketing strategy and execution, Yesler helps businesses navigate the ever-evolving digital landscape. Whether it's building brand awareness, driving website traffic, or generating leads, Yesler provides tailored solutions to meet the unique needs of each client.
team of 26 - 50 people
20+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Interaction Metrics provides scientific research and evaluation services to help businesses deliver exceptional customer experiences. Their solutions include customer surveys, observational methods, and data analysis to measure customer satisfaction and identify areas for improvement. By understanding their customers' needs and pain points, businesses can enhance their services and improve overall customer satisfaction. Interaction Metrics also offers employee surveys to gain insights into staff perceptions and identify blind spots that may be affecting the customer experience. The company's expertise in scientific research and evaluation enables businesses to make data-driven decisions and drive growth through improved customer experiences.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
min project budget $5k
HelloSells provides a range of services designed to help businesses connect with real people and close sales. Their 24/7 lead qualification and capture service allows customers to focus on closing deals, while qualified leads are booked into their calendar. This helps to maximize time and increase conversions. With HelloSells, businesses can fill their pipeline with hot leads synced directly to their CRM in real-time. By leveraging this technology, companies can drive new leads to their business, convert qualified leads into customers, and grow their sales. The service provides a human touch, keeping businesses connected 24/7. This allows for appointment booking to be easy and efficient, turning web visitors into warm leads. HelloSells is an all-in-one tech solution that keeps businesses in control and connected with leads and customers.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
CSR Personnel provides targeted recruiting, contract staffing services, and on-site contingent workforce management to help companies build and align teams around strategic business goals. The company specializes in helping businesses with production staffing, customer service, administration, and HR outsourcing. By providing customized solutions, CSR Personnel aims to redefine contract staffing and professional recruiting services. The company is committed to investing in the long-term potential of human talent. With a focus on people being the key to success, CSR Personnel helps companies achieve their goals by delivering the right talent at the right time.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
WellReceived provides medical answering services to help healthcare practices grow and succeed. With 24/7 coverage, they offer a range of benefits including increased patient satisfaction, improved communication with clinicians, and enhanced patient experience. By partnering with WellReceived, healthcare practices can focus on their core business while knowing that sensitive patient information is handled by trained professionals. WellReceived's services include medical reception, new patient intake, after-hours support, and more. They are fully HIPAA-compliant and committed to providing exceptional care to patients. With WellReceived, you can rest assured that your practice will receive personalized attention and support every day of the year.
team of 2 - 10 people
5 years of industry experience
contact for pricing
contact for pricing
ListenTrust provides innovative bilingual contact center solutions to help businesses capitalize on emerging marketplaces. With over a decade in business, ListenTrust is the leader in bilingual contact center services. The company offers high-performance sales, quick and convenient access from and to the United States, and highly enculturated bilingual English & Spanish speaking agents. Providing clients with access to the growing U.S. Hispanic Market, ListenTrust's solutions enable businesses to effectively communicate with customers on a human level. By outsourcing customer support, businesses can focus on their core operations while leveraging ListenTrust's expertise in omnichannel solutions. This enables them to capitalize on emerging marketplaces and drive revenue growth and ROI.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
Badass P.A. PDX provides tailored assistance to C-Suite executives, solopreneurs, individuals, and families. Their team of experienced virtual assistants excels at executive assistant tasks, personal projects, business strategies, process development, recruiting, and relocation services. By leveraging their expertise, clients can reclaim their wasted time and focus on high-priority goals. The company's goal is to deliver rapid results while maintaining a personalized approach to each client's unique challenges.
team of 2 - 10 people
unknown
rate $25 - $50 / hr
min project budget $1k
USAnswer offers a range of live answering services designed to help businesses grow and succeed. Their dedicated team provides 24/7 support, ensuring that customers are answered promptly and professionally. With their flexible plans and custom solutions, USAnswer caters to various industries, including health, government, social services, property management, tech, professional services, and more. By outsourcing live answering to USAnswer, businesses can free up time to focus on core activities, while maintaining a strong customer presence around the clock.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Voice Teleservices provides comprehensive call center solutions to enhance business profitability. The company offers consultancy and call center services that aid in managing phone orders, lead generation, customer insights, and ongoing growth. Their telestrategies are designed to address unique client needs, improving the three important aspects of a company: profitability, productivity, and performance. Voice Teleservices handles various aspects of a business, including sales, customer service, retention, marketing, data collection, and event scheduling. With over 18 years of experience, they deliver seamless and integrated telemarketing programs across different industries. Voice Teleservices serves clients in the continental USA and Canada.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Northwest Technologies Group provides expert IT services and consulting to help small businesses stay secure and productive. Their IT services include cybersecurity essentials, business services, and call center services. With years of experience, NW Techs helps clients protect their data and ensure seamless operations. By partnering with Northwest Technologies Group, organizations can benefit from improved security, increased productivity, and better decision-making. The company's team of experts offers tailored solutions to meet the unique needs of each client. From cybersecurity to IT consulting, NW Techs has got it under control.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Westside Secretarial Service provides comprehensive administrative support to businesses and organizations. With a team of virtual administrative assistants, clients can expect personalized service from 8:00-5:00 daily. The company offers financial statement creation, payroll management, budgeting, bookkeeping, security measures, proofreading, and multiple dictation options. Their services cater to the needs of members and volunteers, allowing them to focus on their core functions. By outsourcing administrative tasks, businesses can save time and resources. Westside Secretarial Service also assists with correspondence, desktop publishing, and digital dictation. This enables clients to streamline their operations and increase productivity.
team of 1 person
unknown
rate $25 - $50 / hr
min project budget $1k
Physicians Answering Service provides specialized answering services for doctors and medical professionals. Their live 24/7 answering service allows patients to get immediate attention, saving time and increasing efficiency for the office staff. They offer customized after-hours answering services, secure messaging via Startel Secure Messaging platform, web-based appointment scheduling and confirmation services, and HIPAA-compliant messaging. This enables offices to handle patient issues outside of regular business hours without losing productivity. With decades of expertise in the medical industry, Physicians Answering Service provides a reliable solution for healthcare practices.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Gateway Communications Inc. specializes in providing business services, customer service outsourcing, and call center services to clients. These services enable businesses to focus on their core operations while leveraging the company's expertise to deliver exceptional support. With its printing and mail production capabilities, Gateway helps clients manage their print needs efficiently. The company's telephone fundraising services assist organizations in raising funds for charitable causes or other initiatives. By outsourcing these functions, businesses can reduce costs and improve customer satisfaction. Through its call center services, Gateway provides around-the-clock support to clients' customers, ensuring timely resolutions to issues and concerns. This allows businesses to maintain a positive reputation and build strong relationships with their customers. The company's services are designed to meet the unique needs of various industries, including those that require high levels of customer service expertise. By partnering with Gateway Communications Inc., businesses can enhance their overall performance and achieve their goals.
team of 2 - 10 people
unknown
rate $25 - $50 / hr
min project budget $1k
DigiDive offers a wide range of software development services, including software development lifecycle, UI design, web design and development, software architecture, and quality assurance. Their expert engineers are skilled in Distributed Agile Methodology and can accommodate to existing development and delivery processes. DigiDive's integrated quality assurance practice ensures the highest quality of deliverables. The company provides project management and product delivery expertise to ensure projects are delivered on time, completely, and successfully. They also offer DevOps services to help with maintenance and reengineering needs, including product support, maintenance, QA/Testing services, and QA automation. DigiDive's services benefit clients by providing expert software development solutions, quality assurance, and project management expertise.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Explore top locations where agencies offer Call Center Services
HeroAgencies helps you connect with the best experts in each domain.