Leading agencies include Oncall Call Center Services, The TeleServices Company, IBT, Valasys Media and Raya CX. A total of 43 Call Center Services providers in Dubai, United Arab Emirates are ready to help. They serve clients such as Healthcare, E-commerce, Financial Services, UAE, Finance, Manufacturing, IT, Varies, Technology and Businesses. Local internet speeds average 313.55 Mbps, supporting fast development and collaboration. Population of Dubai, United Arab Emirates is 3,396,194. Average local salaries are around $35,022, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 43 matching agencies
My Country Mobile General Trading is a leading provider of innovative communication and technology solutions. The company offers a range of services, including cloud contact center solutions, bulk SMS marketing, phone number services, and fintech innovations. These services are designed to enhance customer experience, streamline operations, and provide secure access to funds anywhere in the world. With over a decade of experience, My Country Mobile General Trading has established itself as a pioneer in developing technologies that facilitate easy and affordable communication and sharing for individuals and businesses worldwide. The company's solutions empower customers to elevate their business communication with scalable and flexible cloud contact centers, revolutionize financial experiences with cutting-edge fintech solutions, and transform customer interactions with AI-based chatbots.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Virtuzone offers comprehensive business setup services in Dubai, catering to startups and small to medium-sized enterprises. Their expert team guides clients through the complex process of setting up a business, including choosing the right business activity and name, navigating free zone or mainland setup, and handling all required paperwork for corporate bank account opening and licenses. With strong relationships with government departments, agencies, banks, and insurance companies, Virtuzone saves clients time and effort. The company provides services such as company registration, visa support, and business license acquisition.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
RAYA CX is a leading business process management (BPM) and customer experience (CX) solutions provider with over 20 years of expertise. The company offers a range of services, including digital CX solutions, call center outsourcing, sales outsourcing, social media marketing, email marketing, and more. These services help global companies improve their employee experience, increase client satisfaction, and drive business growth. By leveraging RAYA's award-winning BPM platform, companies can automate repetitive tasks, enhance employee engagement, and provide better support to their clients. With a strong presence in the Gulf and EMEA regions, Raya CX has established itself as a trusted partner for Fortune 500 companies across various industries, including those in Europe, the Middle East, and Africa.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $10k
Valasys Media is a leading B2B media publishing company that provides innovative solutions for business growth. Their services include business services, marketing strategy, email marketing, market research, call center services, and sales outsourcing. These services help businesses accelerate their data center transformation, innovate with generative AI, and thrive in an increasingly competitive marketplace. With expertise in digital landscape adaptation, affiliate marketing, video content delivery, and more, Valasys Media empowers businesses to achieve their goals and reach new heights.
team of 26 - 50 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $10k
Plaxonic Technologies is a global IT services, consulting, and business solutions company specializing in digital transformation and innovative solutions. With a team of experts, developers, dreamers & achievers, and consultants, they work on innovative technologies to deliver unmatched functionalities. They operate in six countries and serve clients in over 40 countries worldwide, recognized as one of the best places to work. Plaxonic provides services such as Web & Software Development, Mobile App Development, E-commerce Development, Big Data & BI, AI Development, Web3 / Blockchain Development, Maintenance & Support, Business Services, Web Design (UI/UX), App Designing (UI/UX), Logo design, Product Design, Digital Strategy development, and Call Center Services. These services benefit clients by streamlining operations, driving growth, and enabling them to thrive in the digital age. By leveraging Plaxonic's expertise, businesses can unlock new possibilities, simplify processes, and gain valuable insights into customer behavior, preferences, and trends.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
IBT is an IT solutions company in Dubai, UAE. Our primary focus is to deliver top-tier products and services adhering to global standards for our clients in the UAE. Businesses worldwide rely on our expertise to provide essential services and education. Our team comprises experienced technicians well-versed in the latest technological innovations and frameworks. We offer a range of services including IT consulting, software development, and data analytics. Our goal is to help businesses succeed by providing tailored solutions that meet their unique needs. With years of experience, we have established ourselves as a trusted partner for businesses across various industries. We are committed to delivering exceptional customer service and ensuring that our clients receive the best possible outcome from our services. Our team is dedicated to staying up-to-date with the latest industry trends and technologies, allowing us to provide innovative solutions that meet the evolving needs of our clients. By partnering with us, you can expect a high level of expertise, professionalism, and customer satisfaction. We are passionate about what we do and strive to make a positive impact on businesses and individuals alike.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $50k
Abacus Cambridge Partners empowers enterprises to harness the power of artificial intelligence, big data, and business process optimization. By leveraging cutting-edge frameworks and expert managed services, the company helps clients unlock new business horizons, drive efficiency, and deliver unparalleled customer experiences. With a proven track record in innovation solutions built on API-first, cloud-first, and data-first architecture, Abacus Cambridge Partners supports management, extension, and operations of enterprise systems and innovation solutions. The company's repertoire of managed services ensures seamless support for clients across 40 industries and 18 countries.
team of 26 - 50 people
8 years of industry experience
contact for pricing
contact for pricing
Division50 offers an all-in-one service for lead generation, appointment setting, and closing deals to help businesses grow. Their services are convenient, effective, and unparalleled. With their team of experts, businesses can streamline their sales process and get high-quality leads booked directly into their calendars. Division50's lead generation agency uses a variety of channels, including LinkedIn, emails, Whatsapp, and cold calls, to connect with potential clients. This approach helps businesses reach new customers quickly and efficiently. By outsourcing lead generation to Division50, businesses can free up more time to focus on growth and development. Their services are tailored to meet the specific needs of each client, ensuring that every business gets the most out of their investment.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $1k
WEEN studio is a premier voice over talent agency & sound studio offering a wide range of services to upscale brands across the globe. With Dolby Atmos production capabilities, they represent top-notch vocal talents in over 80 languages for various industries such as insurance, transportation, healthcare, and more. The company provides high-quality audio products, including IVR menus, voice answering machines, commercial recordings, jingles, dubbing services, and more. They offer competitive rates, multilingual services, and a client satisfaction guarantee.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Data Direct Group is a leading provider of business services and call center solutions in the MENA and GCC regions. With over two decades of experience, the company has established itself as a catalyst for digital innovation, redefining industry standards and client expectations. Data Direct offers records management, contact center, direct sales, and tech solutions to help businesses achieve their goals. These services can benefit clients by improving customer experience, enhancing operational efficiency, and driving business growth. By leveraging its expertise in delivering digitally enabled CX services, Data Direct fosters trust and confidence among clients and workforce alike. The company's commitment to environmental sustainability and diversity at the workplace aligns with its ESG goals, making it an attractive partner for businesses seeking a trustworthy and innovative solution.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Austria Business Center offers a range of services to support businesses in Dubai, from coworking and shared offices to virtual office solutions. Their stylish offices provide a professional work environment, while their fast and efficient start-up solutions make it easy to establish a new business. With flexible and competitive rates and plans, Austria Business Center caters to businesses of all sizes. The company's unique features include world-class facilities and meeting rooms, perfect for hosting clients and meetings. By providing an all-inclusive virtual presence across its worldwide network of exclusive business centers, Austria Business Center helps businesses stay connected and productive. With its focus on customer service and accessibility, Austria Business Center is an ideal partner for entrepreneurs and businesses seeking to expand their operations in Dubai.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
TechnoPeak provides comprehensive IT services and consulting to businesses in Dubai and Abu Dhabi. Their team of experts offers a range of solutions, including IT support, networking, and managed services. With years of experience, TechnoPeak has established itself as a trusted provider of reliable IT solutions, ensuring the safety and protection of customers' data and online presence. By outsourcing their IT needs to TechnoPeak, businesses can minimize risk, reduce downtime, and focus on growth and success.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Twerlo AI offers a comprehensive business communication platform that integrates seamlessly with WhatsApp. This platform provides numerous benefits to businesses, including free chatbots, unlimited team accounts, and easy tracking of available drivers. With Twerlo AI, businesses can manage all their WhatsApp chats from a single unified number, communicate with customers effectively, and automate conversation and queries with AI bots. The platform is suitable for various industries such as healthcare, real estate, e-commerce, and non-governmental organizations.
team of 2 - 10 people
7 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Providing top-notch software development and IT services for businesses in Dubai. TOPAZ FZE offers a comprehensive range of solutions, including unified communication, cloud contact centers, network & security, infrastructure, outsourcing, and customer service outsourcing. These tailored solutions enable enterprises to build better customer experiences, improve operational efficiency, and reduce costs.
team of 26 - 50 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
At Tafaseel BPO, the company has been providing top-notch IT services and consulting since its inception in 2011. The company's business services are designed to help businesses streamline their operations and improve efficiency. Their call center services allow companies to enhance customer experience and increase sales. Additionally, Tafaseel BPO offers sales outsourcing solutions that cater to businesses looking to expand their reach. By leveraging the latest technologies and tools, the company helps its clients achieve significant growth and profitability. With expertise in IT services & consulting, business services, call center services, and sales outsourcing, Tafaseel BPO is well-positioned to meet the diverse needs of various industries. The company's services benefit businesses by providing them with a competitive edge, improved customer satisfaction, and increased revenue. By partnering with Tafaseel BPO, businesses can expect exceptional quality, flexibility, and scalability.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $250k
Sprint Middle East helps businesses grow and achieve their sales goals through a range of digital marketing services. With a team of experts, they tailor strategies to meet each client's unique needs. From website development and SEO to social media marketing and PPC campaigns, Sprint on Web creates plans that drive results. The company prioritizes attention to detail, ensuring every aspect of a project is executed flawlessly. By partnering with Sprint Middle East, businesses can enhance their online presence, reach new audiences, and increase customer base.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Jacobsons Direct provides a comprehensive range of marketing services to help businesses accelerate their growth. With over 30 years of experience, they offer tailored solutions for businesses across various industries. Their team of strategists works closely with clients to restructure current marketing strategies and develop personalized campaigns. They combine qualitative and quantitative research to provide actionable insights and data-driven decisions. Jacobsons Direct's services include social media marketing, email marketing, market research, direct marketing, call center services, and more. By leveraging their expertise in data science and technology, they help businesses optimize their CRM systems and create seamless customer experiences.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
NCL provides comprehensive IT solutions to businesses, enhancing their online presence and driving success. The company offers a range of services, including IT consulting, cybersecurity, SEO, SMM, email marketing, mobile & app marketing, and call center services. By leveraging these services, businesses can improve their customer engagement, increase conversions, and boost revenue. With years of experience in the industry, NCL has established itself as a trusted partner for businesses seeking expert IT solutions.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Oncall Call Center Services is a company that provides call center services to businesses. They offer a range of services including business services and call center services. Our team of experienced professionals are dedicated to providing exceptional customer service. We have a proven track record of delivering high-quality results. Our goal is to provide our clients with the best possible experience. We strive to exceed our clients' expectations. We believe in building long-term relationships with our clients. We are committed to staying up-to-date with the latest technologies and trends. We are passionate about providing innovative solutions. We are dedicated to making a positive impact on our clients' businesses. Our team is always available to assist you. We value your business.
team of 101 - 250 people
5 years of industry experience
contact for pricing
contact for pricing
Gronteq provides a comprehensive range of IT services, including e-commerce development, IT support, and consulting. The company helps businesses get the most out of their technology investments, allowing them to use IT as an enabler for business growth. With expertise in various industries such as small, medium, and large businesses, Gronteq offers flexible plans that deliver affordable IT support services. By leveraging its industry insight, expertise, and experience, the company evaluates, designs, and implements the right technology solutions to help clients achieve their goals. From basic IT support to large-scale IT projects, Grönteq has the skills to make technology work for businesses.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Abacus Global empowers businesses to elevate their performance through innovative software development, IT staff augmentation, and business services. By leveraging cutting-edge technologies, they enhance the online banking experience, transform customer interactions, and drive growth across various industries. With a culture driven by passion and insightful resources, Abacus Global fosters a community of like-minded professionals who strive for excellence. The company's services include software development, IT staff augmentation, business services, call center services, sales outsourcing, and more. By partnering with Abacus Global, businesses can expect improved operational efficiency, increased productivity, and enhanced customer satisfaction.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $250k
At Tele Services Company, we specialize in providing expert call centre solutions to businesses of all sizes. Our team of experienced professionals offers top-notch customer service, technical support, and call centre operations. With our cloud-based call centre software and artificial intelligence-powered chatbots, you can expect seamless communication with your customers. We pride ourselves on delivering exceptional results and exceeding client expectations. Whether you're looking for a new call centre or upgrading your existing one, we've got you covered. Our team is dedicated to providing top-notch service and ensuring that your business runs smoothly. With Tele Services Company, you can trust us to handle all your customer service needs.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Cupola Group MEA is a leading outsourced contact center services provider in the UAE, delivering high-quality customer experiences through every interaction. With over 25 years of experience, they offer comprehensive contact center outsourcing across all communication channels, including email, chat, WhatsApp, social media, and other digital channels. Their value-added services include technology, consulting, training, and staffing. Cupola helps clients improve their customer service, increase efficiency, and reduce costs. By implementing international and government quality standards such as the Global Star Rating System (7 Stars), Dubai Model for Government Services, and ISO 18295, they ensure a high level of quality and reliability. With a strong focus on innovation and customer satisfaction, Cupola Group MEA is well-positioned to support businesses in achieving their goals.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Back Office provides a wide range of outsourcing services to businesses in the UAE, helping them achieve growth and increase productivity. The company offers records and information management, contact center, banking services, technology, and business process outsourcing solutions tailored to specific organizational needs. By partnering with Back Office, businesses can streamline workflow, enhance customer satisfaction, and improve overall efficiency. With expertise in delivering reliable outsourced software development solutions and document scanning services, Back Office helps companies digitize their workplaces and move forward with growth opportunities.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Explore top locations where agencies offer Call Center Services
HeroAgencies helps you connect with the best experts in each domain.