Leading agencies include PM & Partner Marketing Consulting GmbH, Dialogistiker, CTM Group, gkk Dialog Group and Communis. A total of 8 Call Center Services providers in Frankfurt, Germany are ready to help. They serve clients such as Healthcare, Various industries, Reisen, Handel, Payment, Fintech, Energie, Finanzen, Pharmaceuticals and Medical Services. Local internet speeds average 145 Mbps, supporting fast development and collaboration. Population of Frankfurt, Germany is 701,350. Average local salaries are around $39,000, reflecting market rates.
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Found 8 matching agencies
Established in 1996, gkk Dialog Group is a leading provider of comprehensive business services. The company's expertise spans Social Media Marketing (SMM), Digital Strategy development, Content Marketing, and Marketing Strategy, among other services. These offerings enable businesses to effectively reach their target audiences, drive engagement, and ultimately achieve their goals. By leveraging the latest technologies, gkk Dialog Group helps clients navigate the ever-evolving digital landscape. The company's diverse range of services is designed to support businesses in various industries, including those requiring Call Center Services.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
PM & Partner Marketing Consulting GmbH is a leading provider of economic development consulting and marketing support services. With over 40 years of experience, they assist corporations with market research, market entry consultation, and business development to attract foreign direct investment and accelerate growth. Their expertise in economic development supports local, regional, state, and country-level organizations, including marketing support for investment promotion agencies and trade agencies. By leveraging their knowledge and expertise, clients can benefit from increased market access, improved competitiveness, and enhanced economic growth.
team of 2 - 10 people
50+ years of industry experience
contact for pricing
contact for pricing
Servo data provides expert management of sensible data, offering a range of services to support clients in various industries. This includes call center services and business services, allowing customers to receive prompt assistance 24/7. The company's focus on sensitive data ensures confidentiality and security. With over 45 years of experience, Servo data offers flexible solutions for businesses handling sensitive information. The team provides personalized attention to each client's needs, ensuring effective management of their data. By partnering with Servo data, clients can benefit from improved operational efficiency and reduced risk associated with data management. Servo data's services cater to various industries, including payment, fintech, healthcare, energy, trade, travel, and public institutions.
team of 2 - 10 people
50+ years of industry experience
contact for pricing
contact for pricing
Dialogistiker offers a range of services to help businesses succeed in the digital age. Their expertise includes social media marketing, email marketing, mobile and app marketing, call center services, and business services. These solutions can benefit clients by increasing brand awareness, driving website traffic, and generating leads. With Dialogistiker's assistance, companies can create personalized dialogues that engage their target audience and ultimately drive sales.
team of 26 - 50 people
60+ years of industry experience
contact for pricing
contact for pricing
Quotapoint GmbH Frankfurt is a leading provider of market research services, offering full digital and face-to-face solutions for qualitative research. The company's innovative approach to research enables businesses to identify their target groups accurately. With in-house recruitment and cutting-edge interview platforms, quotapoint ensures that clients receive high-quality results. Services include call center outsourcing, sales outsourcing, business services, and market research. These services benefit clients by providing actionable insights into consumer behavior, market trends, and competitor analysis. By leveraging advanced digital tools and technical support, businesses can make informed decisions and stay ahead of the competition.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Kuck Schmidt provides expert call center services to support business success. Their contact center solutions focus on delivering high-quality customer experiences, enhancing communication, and streamlining operations. By leveraging their expertise in inbound and outbound calls, Kuck Schmidt helps businesses improve efficiency, reduce costs, and increase revenue. With a strong emphasis on modern communication strategies, they cater to various industries, including healthcare, medical services, and more. Their comprehensive services enable companies to provide exceptional customer care, simplify their structures, and achieve long-term success.
team of 26 - 50 people
unknown
contact for pricing
contact for pricing
Communis GmbH provides business services and call center services to clients, enabling them to focus on their core operations. By outsourcing these services, businesses can streamline their processes and improve customer relationships. Communis's sales agents work closely with clients to understand their needs and provide personalized solutions. With a focus on service and support, Communis helps clients build strong customer loyalty and drive long-term growth. The company's team is committed to delivering high-quality services that meet the unique needs of each client.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
CTM Group is a customer care company that provides innovative solutions to businesses. With its headquarters in Germany, CTM has established itself as a leading provider of call center services and business services. The company's focus on delivering exceptional customer experiences has earned it a reputation for excellence. By partnering with CTM Group, businesses can improve their overall efficiency and effectiveness. CTM offers a range of services including inbound and outbound telemarketing, customer service, and sales support. These services are designed to help businesses build strong relationships with their customers and drive growth. With its experienced team and state-of-the-art infrastructure, CTM Group is well-equipped to meet the needs of clients across various industries.
team of 101 - 250 people
40+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Frankfurt from 8 available options
Before contacting Call Center Services agencies in Frankfurt, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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