Browse 2 companies in Frisco, United States for Call Center Services services!

Leading agencies include OnTarget Partners and Dedicated Office. A total of 2 Call Center Services providers in Frisco, United States are ready to help. They serve clients such as B2B Sales and Marketing. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Frisco, United States is 210,719. Average local salaries are around $80,116, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 2 profiles
Average hourly rate
$25
and starting from $10 / hr
based on 2 profiles
Popular skills
best technology in the call center industry
Key technical proficiencies
based on found companies
Also specialize in
Business Services (2)Call Center Services (2)Testing Services (1)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
Request a quote for your project

And chose the best one! It‘s free and takes only few minutes

Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 2 matching agencies

O
Frisco, United States

OnTarget Partners is a trusted partner for B2B growth, providing powerful support to sales and marketing teams. With over two decades of experience in outsourced research, digital, and prospecting campaigns, they help clients create more qualified leads, increase conversions, and drive business results. By partnering with OnTarget, businesses can streamline their operations, improve efficiency, and achieve their growth goals. From digital marketing to CRM optimization, OnTarget's services are designed to support B2B sales teams in achieving success.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

D
Frisco, United States

Dedicated Office provides comprehensive call center services to businesses, enabling them to focus on growth and expansion. Their team of virtual receptionists offers a range of services, including lead qualification, appointment scheduling, order processing, and product explanations. These services enable businesses to manage their customer inquiries efficiently, freeing up time for strategic planning and decision-making. With Dedicated Office's cutting-edge technology and commitment to excellence, businesses can enhance their overall customer experience and drive revenue growth.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

Not sure where to start? We’ll help you decide.

Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.

Post your project — free & easy

Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

Popular locations for Call Center Services agencies

Explore top locations where agencies offer Call Center Services

Explore all services

HeroAgencies helps you connect with the best experts in each domain.