Leading agencies include IT-Communications Vietnam Co., Ltd, South Telecom, P.A Việt Nam, ODS CLOUD and Ssquad Vietnam. A total of 9 Call Center Services providers in Ho Chi Minh City, Viet Nam are ready to help. They serve clients such as Various industries, Tech, Global, Gaming, Canada, Fintech, Australia, E-commerce, Businesses and Asia-Pacific. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Ho Chi Minh City, Viet Nam is 8,190,775. Average local salaries are around $4,910, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 9 matching agencies
ODS Cloud provides a range of cloud-based services to support business growth and success. With expertise in cloud consulting, business services, call center services, and more, ODS Cloud helps businesses overcome challenges and achieve their goals. From data center operations and colocation to private cloud, cloud server, and cloud backup, ODS Cloud offers a comprehensive suite of services to meet the unique needs of each client. By leveraging our cutting-edge technology and expert team, clients can enjoy increased flexibility, scalability, and reliability. Whether you're looking to migrate to the cloud or optimize your existing infrastructure, ODS Cloud is here to support you every step of the way.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience. The company offers a range of services, including business services, customer service outsourcing, call center services, and sales outsourcing. These services enable clients to scale faster, perform better, and go further. TDCX combines cutting-edge technology with human intelligence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, the company is a trusted partner for high-growth, new economy companies. By leveraging Asia's growth potential, clients can achieve greater efficiency, productivity, and profitability. TDCX's innovative approach to customer experience solutions has made it a renowned outsourced services provider of digital customer experience solutions.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $100k
Innovature BPO provides tailored solutions to enhance overall performance. The company offers a range of services, including Big Data & BI, IT Staff Augmentation, Business Services, Video Production, and Call Center Services. These services enable businesses to expand their global footprints and achieve cost-effective transformation. With a focus on transparency and security, Innovature BPO implements ISO/IEC 27001:2013 and Professional Indemnity Insurance to ensure quality and contractual liability. By partnering with Innovature BPO, clients can leverage expertise, onboard skilled professionals, and stay updated with industry trends. This allows businesses to focus on core goals while enjoying a seamless remote team experience.
team of 26 - 50 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
South Telecom is a leading Digital Service Provider, offering expert solutions to businesses. With advanced technology products and effective integration of customer applications, the company has created successful solutions for various industries. Their services include Business Services, Customer Service Outsourcing, Call Center Services, which can benefit clients by providing efficient communication, outsourcing non-core functions, and improving customer experience. By leveraging their expertise, businesses can increase productivity, reduce costs, and enhance competitiveness.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
FPT International Telecom provides a comprehensive suite of business services and call center solutions, empowering businesses to grow and thrive in the digital age. With its cutting-edge cloud-based IP PBX service, the company enables seamless collaboration, mobility, and customer experience improvement. Its scalable infrastructure supports multiple devices, including IP phones, smartphones, and PCs, making it an ideal choice for businesses of all sizes. By leveraging FPT International Telecom's services, businesses can streamline their operations, enhance customer engagement, and stay competitive in the market. The company's professional team is committed to providing 24/7/365 support, ensuring that clients receive timely assistance whenever needed. With its extensive experience in telecommunications and robust network infrastructure, FPT International Telecom is well-equipped to meet the evolving needs of businesses in Vietnam and beyond.
team of 101 - 250 people
7 years of industry experience
contact for pricing
contact for pricing
Ssquad Vietnam delivers comprehensive IT solutions, including software development, IoT development, IT services & consulting, cloud consulting, cybersecurity & pentesting, business services, call center services, and more. These expertly crafted services help clients adapt to real-world business situations, ensuring flexibility, engagement, and scalability. With years of experience in developing best-in-class IT solutions, Ssquad Vietnam has established itself as a trusted partner for industries and amazing clients across Asia-Pacific, EMEA, and the Americas.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
P.A Việt Nam offers a range of customer service solutions to businesses, enabling them to improve their overall customer experience. With a focus on quick response times and high-quality communication, P.A Việt Nam's call center services can help businesses enhance their reputation and increase customer loyalty. The company also provides business services and customer service outsourcing, allowing clients to outsource their customer support needs to a dedicated team of professionals. By partnering with P.A Việt Nam, businesses can benefit from improved efficiency, reduced costs, and increased productivity. With years of experience in the industry, P.A Việt Nam has established itself as a trusted provider of customer service solutions, helping businesses achieve their goals and succeed in today's competitive market. The company's services are designed to meet the unique needs of each client, ensuring that they receive personalized support and attention. By leveraging P.A Việt Nam's expertise and resources, businesses can focus on what matters most - growing their business and serving their customers.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
IT-Communications Vietnam Co., Ltd is a trusted provider of comprehensive contact center services. This company offers expertise in customer service outsourcing, branding, advertising, digital strategy development, market research, direct marketing, and call center services to businesses globally. By outsourcing their contact centers to IT-Communications Vietnam, clients can leave those challenges to a professional team with proven track records and focus on their core businesses. The company's self-developed cutting-edge systems and skilled professionals provide high-quality customer support through various channels, including voice and non-voice channels.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
A leading IT services and consulting company, DCV JSC has been delivering innovative solutions to businesses for over a decade. With expertise in IT man power, software outsourcing, data communication, and more, the company provides comprehensive support to clients across various industries. By leveraging its skilled team and state-of-the-art infrastructure, DCV enables businesses to streamline their operations, improve efficiency, and drive growth. From network system management to web development, the company offers a wide range of services that cater to the unique needs of each client. With a strong focus on quality and customer satisfaction, DCV has established itself as a trusted partner for businesses seeking to maximize their potential.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Ho Chi Minh City from 9 available options
Before contacting Call Center Services agencies in Ho Chi Minh City, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
Understand the current market landscape, pricing trends, and opportunities for your project
Market Size
Call Center Services agencies in Ho Chi Minh City
Average Budget
Typical project investment
Hourly Rate
Standard hourly pricing
Demand
Call Center Services services demand
Most requested skills for Call Center Services projects in Ho Chi Minh City:
Common questions about finding and working with Call Center Services agencies in Ho Chi Minh City (9 available)
Explore top locations where agencies offer Call Center Services
HeroAgencies helps you connect with the best experts in each domain.