Leading agencies include Kendlebell, rigneydolphin, Arema Connect, Abtran and Everise. A total of 33 Call Center Services providers in Ireland are ready to help. They serve clients such as Healthcare, Technology, Utilities, Businesses, Various industries, Healthcare Industry, FMCG, Bank, BFSI and Telco. Local internet speeds average 145 Mbps, supporting fast development and collaboration. Average local salaries are around $58,379, reflecting market rates.
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Found 33 matching agencies
Foundry helps tech marketers connect with and address the full buying team by leveraging its trusted network of IT publishers and proprietary intent signals from in-market tech buyers. The company provides marketing solutions that reach and engage target audiences in places they trust, delivering experiences that resonate with their unique needs and build strong business-to-buyer relationships. With expertise in Big Data & BI, Business Services, Advertising, Call Center Services, Foundry enables clients to humanize and personalize the B2B experience, aligning who buyers are, how they behave, and what they value.
team of 501 - 1000 people
60+ years of industry experience
contact for pricing
contact for pricing
Everise provides expert customer experience solutions to businesses, leveraging its extensive expertise in AI development, IoT development, IT services & consulting, business services, customer service outsourcing, call center services, and sales outsourcing. These services help clients streamline operations, reduce costs, improve customer satisfaction, and drive business growth.
team of 1000+ people
9 years of industry experience
contact for pricing
min project budget $250k
WAYNUA offers outsourced customer service departments, technical support, and service desks to businesses. Their services are designed to act as a company's first point of contact with customers, providing full-time, out-of-hours, or overflow support. WAYNUA uses live customer service agents and best-in-class technologies to empower customer relationships. By making it easy for customers to communicate through their preferred channel at convenient times, businesses can increase loyalty, repeat business, and revenue. This approach is smart business strategy that sets the company apart from competitors.
team of 26 - 50 people
50+ years of industry experience
contact for pricing
contact for pricing
VISION Consulting Ltd helps organisations outpace their competitors by transforming their operational performance. By thinking differently and moving fast, they mobilise people to achieve ambitious goals and deliver complex projects early, under budget, and with full benefits. They create compelling customer propositions that fundamentally enhance the perception of businesses and deliver radical bottom-line improvements in sales, service, and customer satisfaction.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
contact for pricing
Cloud Nine Consulting is a leading provider of innovative solutions to help businesses thrive. With over a decade of experience, they offer a comprehensive range of services including web and software development, cloud consulting, business services, and call center services. By leveraging their expertise, clients can improve efficiency, enhance customer experiences, and drive growth. Whether you're looking to launch a new website or optimize your existing operations, Cloud Nine Consulting has the expertise and knowledge to help. Their team of experts is dedicated to delivering tailored solutions that meet the unique needs of each client.
team of 2 - 10 people
15+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
CallPageboy Call Centre provides a range of business services, including customer service outsourcing and call center services. These services enable businesses to improve their customer experience, increase sales, and enhance revenue growth. By leveraging the expertise of skilled customer service agents and cutting-edge technologies, CallPageboy helps companies build strong relationships with their customers. This results in increased loyalty, repeat business, and positive word-of-mouth referrals. The company's flexible outsourcing models cater to various business needs, allowing companies to focus on their core operations while maintaining high-quality customer support.
team of 2 - 10 people
50+ years of industry experience
contact for pricing
min project budget $1k
Abtran provides a range of business services, including call center services, designed to help clients deliver exceptional customer experiences. By leveraging technology, data, and automation, Abtran streamlines processes and ensures the highest level of compliance. The company's end-to-end solutions enable businesses to grow their customer base, win loyalty, and differentiate on service. With expertise across multiple industries, Abtran supports all aspects of service excellence for customers. From hiring and onboarding teams to acquisition and retention programs, Abtran helps clients achieve better business results through standardized, simplified, and empowered processes.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Zevas Communications specializes in providing Business Services, Customer Service Outsourcing, and Call Center Services that drive business growth and customer satisfaction. By leveraging cutting-edge technologies and analytics, the company helps clients achieve revenue acceleration, cost optimization, and enhanced experiences. With a focus on retention and win-back services, Zevas enables businesses to build loyalty and improve their overall customer journey.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Total Telecoms specializes in providing business services and call center services to help companies grow and compete. Their team develops tailored solutions from telemarketing and data capture to customer service, ensuring clients achieve unparalleled results. With a relentless passion for client success, Total Telecoms leverages its expertise to drive business growth. By preempting change and adapting to the rapidly-changing world of business, they enable clients to thrive in an ever-evolving market. From simplifying complex processes to delivering high-quality services, Total Telecoms' approach prioritizes client needs above all else.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
At Manpower Ireland, we provide Business Services and Call Center Services to help individuals find their next career opportunity. Our Business Services include recruitment solutions for businesses of all sizes. By partnering with us, companies can access a pool of skilled candidates and streamline their hiring processes. Our services also encompass Call Center Services, which enable businesses to outsource their customer service operations to experienced professionals. This allows companies to focus on their core activities while ensuring excellent customer service. With Manpower Ireland, clients can benefit from increased productivity, reduced recruitment costs, and improved employee satisfaction.
team of 26 - 50 people
50+ years of industry experience
contact for pricing
contact for pricing
A trusted partner in field management, brand management, and contact centre services. FMI helps businesses thrive across multiple sectors including FMCG, drinks, utilities, telco, and government. With its headquarters in Dublin and Belfast, the company offers diverse solutions that enable clients to succeed. By providing exceptional skills and dedication, FMI delivers results-driven outcomes for its clients. The company's commitment to innovation and excellence sets it apart as a leader in the industry. From managing brands to delivering contact centre services, FMI's expertise is tailored to meet the unique needs of each client. Through its focus on field management, brand management, and distribution, FMI brings brands to life and helps businesses achieve their goals.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
Prostaff is a leading recruitment partner providing top-notch services to businesses. By partnering with Prostaff, companies can benefit from efficient hiring processes, cost-effective solutions, and access to a pool of skilled talent. With years of experience, Prostaff has established itself as a trusted name in the industry. Whether it's finding the right candidates or managing employee relations, Prostaff is dedicated to delivering exceptional results. Prostaff's services include business services and call center services, which enable businesses to focus on their core operations while leveraging expert recruitment solutions.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
TRANSLIT provides a wide range of language services to help businesses, government bodies, and individuals communicate effectively across languages. The company offers certified translation services in over 150 languages, professional interpreting, and complete language solutions for various sectors such as legal, life sciences, tourism, engineering, manufacturing, and more. TRANSLIT's expertise includes in-house recording and audio mastering, IT support for website translation and software localization, and proofreading and editing services to improve text style and tone. The company also provides remote simultaneous interpreting solutions for online, offline, and hybrid events, as well as on-demand phone and video interpreting services. With its highest satisfaction score and NSP in Ireland, TRANSLIT values its customers and offers a range of services to meet their language needs.
team of 2 - 10 people
15+ years of industry experience
rate $50 - $75 / hr
contact for pricing
RelateCare provides innovative consulting, administrative, and clinical support solutions to healthcare organizations. By leveraging the latest technology and expert personnel, RelateCare enables clients to optimize patient access journeys, create a more efficient and patient-centered experience. Services include partnering with clients to enhance access to care and revenue cycle models, offering virtual clinical support solutions, and managing patient appointment needs through highly experienced call centers. This frees up hospital staff time to focus on in-person patient care. RelateCare's consulting team uses clinical and revenue cycle expertise to improve workflows and efficiencies. The company has been named one of Ireland's Best Managed Companies at Deloitte's annual awards programme in association with Bank of Ireland for the second consecutive year.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
Specializing in Agency Nursing Services, Nurse on Call Ireland provides high-quality nursing solutions to hospital and organization clients across Ireland. The agency has over 500 client relationships, ensuring a constant need for skilled nurses and care assistants. With extensive experience in the healthcare industry, Nurse on Call offers flexible placements ranging from 3-6 months and "If & When" shifts in HSE hospitals. This allows clients to adjust their workforce needs according to changing requirements. The agency's services benefit clients by providing access to a pool of experienced professionals, ensuring continuity of care and reducing staff turnover. By partnering with Nurse on Call Ireland, clients can take advantage of cost-effective solutions while maintaining high standards of patient care.
team of 1000+ people
40+ years of industry experience
contact for pricing
contact for pricing
Kendlebell provides exceptional and reliable call answering services, ensuring your calls are handled with utmost care and efficiency, 24/7. Their team of professional and courteous receptionists delivers tailored solutions for businesses. This service is ideal for companies looking to outsource their telephone answering needs. By partnering with Kendlebell, businesses can benefit from increased productivity and a professional image. The company's award-winning franchise ensures high-quality services. Kendlebell offers cost-effective phone answering services starting at €55 per month, making it an affordable alternative to employing full-time staff. Their virtual office services also provide a professional presence for businesses.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
OceanConnects provides seamless customer experience, business process management, and technology solutions to leading brands in Ireland and beyond. The company offers top-notch lead generation and appointment setting services, as well as crafted tailored B2B and B2C campaigns. By putting the customer first, OceanConnects enables businesses to concentrate on driving sales. Their customer-centric approach includes bilingual call center services, multilingual help desk support, and virtual office services. This results in enhanced customer engagement, effective communication, and prompt professional call handling. With OceanConnects, businesses can streamline processes, boost productivity, and maximize marketing efforts with clean data. The company's focus on customer satisfaction, language expertise, and tailored strategies makes it an ideal choice for businesses looking to excel in today's competitive landscape.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Covalen is a leading provider of innovative outsourcing solutions that empower businesses to thrive in an unpredictable landscape. With over 30 years of experience, the company offers a range of services designed to raise quality, exceed customer expectations, and inspire customer loyalty. From outsourced CX to operational excellence, Covalen's bespoke design and delivery systems boost performance, reduce costs, and time to market. The company delivers compliant outsourcing solutions to over 140 countries, achieving 98% SLA rates in more than 55 languages. With a proven track record of delivering exceptional client engagement, Covalen is recognized as a Best-in-Class Managed Services vendor by a FTSE 100 Technology Company.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
contact for pricing
Arema Connect provides expert customer conversation services, including phone answering, live chat, and email handling. Their team specializes in delivering best-in-class 24x7x365 Customer Support and Market Research services to leading companies worldwide. By leveraging their ISO-certified contact centre, clients can deliver multichannel support to their customers, enhancing overall customer experience and satisfaction. Arema Connect's flexible packages cater to diverse client needs, ensuring seamless communication channels are maintained at all times.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
B2BSell provides business services to help companies find new customers. Their lead generation and sales outsourcing services are designed to help businesses stay active, consistent, and systematic in finding new customers. With a team of mature sales professionals, B2BSell helps clients in various industries, including marketing agencies, training companies, accountants, and IT firms. They offer opportunity research, lead generation, and sales appointment services to provide qualified sales leads and opportunities. By outsourcing sales, businesses can focus on their core activities while leveraging B2BSell's expertise to drive growth.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Rigney Dolphin provides innovative contact centre and back office solutions to blue-chip organisations globally. With a focus on the healthcare industry, they offer cutting-edge enabling technologies and expert leadership teams. Their services include outsource contact centres, staffing solutions, training, and monitoring services, ensuring fully engaged and motivated employees. This enables seamless access to care and first contact resolution, while maintaining data security and GDPR compliance.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
SalesSense International provides expert IT services and consulting to businesses, enabling them to improve efficiency, productivity, and customer satisfaction. Their IT services include call center management, website development, and system integration, all designed to enhance business performance. By leveraging the latest technologies and tools, SalesSense helps clients streamline operations, reduce costs, and gain a competitive edge in their respective markets.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
BillSave provides business services and call center services to clients across Ireland. The company delivers high-volume sales campaigns, recruits, trains, and manages sales professionals. BillSave excels in energy, telecommunications, charities, and home deliveries. Their industry specialists focus on residential door-to-door sales campaigns. Charities rely on fundraising to secure donations, while businesses benefit from B2B sales acquisitions. BillSave partners with Sales Talent for training and development. With 5 offices nationwide, they identify talent early and cultivate it into real sales leaders.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
ADEC Arise is a global workforce solutions company that enables businesses to connect and serve their customers across multiple channels. With over 20 years of industry experience, they deliver award-winning customer support strategies to help clients achieve their objectives. Their services include business process outsourcing, call center services, CX program creation & support, contact centre support, customer escalations and retentions, new customer onboarding, multilingual support, technical support, BPM/BPO, compliance services, and data decisioning and analysis. By partnering with ADEC Arise, businesses can drive mission-critical efficiency, optimize costs, and improve customer experience.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyIreland's digital agency landscape is a dynamic and rapidly evolving sector, driven by increasing demand for digital transformation services across industries. The Irish market hosts a diverse array of digital agencies specializing in web design, digital marketing, SEO, content creation, social media marketing, and software development.
According to the Interactive Advertising Bureau (IAB) Ireland, digital advertising expenditures in Ireland reached €861 million in 2022, representing a year-on-year increase of 4%. A significant portion of this spending is directed toward mobile (75%) and video advertising (35%), underscoring the growing consumer preference for mobile content consumption.
Currently, there are over 500 digital agencies operating in Ireland, with Dublin serving as the primary hub, home to nearly 70% of these companies. These agencies range from boutique firms to large multinational entities such as Accenture Interactive and Deloitte Digital.
Emerging trends include increased investment in artificial intelligence (AI) and data analytics, as agencies strive to deliver personalized customer experiences and enhanced targeting capabilities.
Despite its growth, Ireland's digital agency market faces several challenges:
However, Ireland also presents significant opportunities:
Overall, Ireland's digital agency industry remains robust, characterized by steady growth, evolving client needs, and promising opportunities for agencies prepared to innovate and adapt.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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