Leading agencies include rigneydolphin and RelateCare. A total of 2 Call Center Services providers in Waterford, Ireland are ready to help. They serve clients such as Healthcare, Healthcare Industry, Children's Hospitals and Academic Medical Centers. Local internet speeds average 145 Mbps, supporting fast development and collaboration. Population of Waterford, Ireland is 48,369. Average local salaries are around $58,379, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 2 matching agencies
RelateCare provides innovative consulting, administrative, and clinical support solutions to healthcare organizations. By leveraging the latest technology and expert personnel, RelateCare enables clients to optimize patient access journeys, create a more efficient and patient-centered experience. Services include partnering with clients to enhance access to care and revenue cycle models, offering virtual clinical support solutions, and managing patient appointment needs through highly experienced call centers. This frees up hospital staff time to focus on in-person patient care. RelateCare's consulting team uses clinical and revenue cycle expertise to improve workflows and efficiencies. The company has been named one of Ireland's Best Managed Companies at Deloitte's annual awards programme in association with Bank of Ireland for the second consecutive year.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
Rigney Dolphin provides innovative contact centre and back office solutions to blue-chip organisations globally. With a focus on the healthcare industry, they offer cutting-edge enabling technologies and expert leadership teams. Their services include outsource contact centres, staffing solutions, training, and monitoring services, ensuring fully engaged and motivated employees. This enables seamless access to care and first contact resolution, while maintaining data security and GDPR compliance.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Explore top locations where agencies offer Call Center Services
HeroAgencies helps you connect with the best experts in each domain.