Choose from 15 companies in Karachi, Pakistan specializing in Call Center Services services!

Leading agencies include Ventexia, Digital Squidy, Bamford Digital Marketing, Evaluation Grid and The Paradox Studio. A total of 15 Call Center Services providers in Karachi, Pakistan are ready to help. They serve clients such as Healthcare, Finance, Real Estate, UK, USA, SMEs, India, Canada, SME’s and Startups. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Karachi, Pakistan is 14,910,352. Average local salaries are around $1,500, reflecting market rates.

Average starting budget
$5,100
while min. project budget is $500
based on 15 profiles
Average hourly rate
$38
and starting from $10 / hr
based on 15 profiles
Popular skills
AIAsteriskSharePointCopywritingWeb ResearchCybersecurityCloud hostingSoftware-readyData ScrubbingLead Generation
Key technical proficiencies
based on found companies
Also specialize in
Business Services (15)Call Center Services (15)Sales Outsourcing (8)Mobile App Development (8)Web & Software Development (8)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 15 matching agencies

E
Karachi, Pakistan

Evaluation Grid empowers clients to manage their assets, documents, and debt efficiently. By providing physical asset management, document management, and debt collection services, Evaluation Grid helps businesses streamline their operations and reduce costs. The company's digital imaging services enable secure storage and easy access to critical information. With a focus on customer-centric approach, Evaluation Grid delivers high-quality services tailored to clients' objectives. Clients can focus on growth and expansion while ensuring the confidentiality of sensitive details.

team of 101 - 250 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

S
Karachi, Pakistan

SyncTech Solutions empowers businesses to achieve their goals by providing a wide range of innovative solutions. Their Enterprise Communication System and Call Center Suite enable seamless communication, while IP PBX systems facilitate efficient business operations. The company's expertise in Web & Software Development, Mobile App Development, and E-commerce Development enables them to deliver tailored solutions that promote business growth and partnership opportunities. With SharePoint services, SyncTech Solutions helps businesses streamline their workflow and enhance collaboration. By leveraging technology, they make it easier for businesses to accomplish their goals.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

contact for pricing

H
Cerritos, United States

Hire Live Support Inc offers live chat, digital marketing, and business solutions to startups, SMEs, and enterprises. The company provides phone support, email support, and virtual assistant services to help businesses achieve their goals. With its team of experts in customer service outsourcing, graphic design, video production, and software development, Hire Live Support Inc enables companies to grow and succeed. By leveraging the latest digital marketing trends and tools, the company helps clients build strong online presence and engage with customers effectively.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

T
Kuala Lumpur, Malaysia

The Paradox Studio offers a comprehensive range of video production and animation services to help businesses tell their stories effectively. From script to screen, their team of experts provides high-quality video solutions that can benefit clients in various ways. By leveraging their expertise in video storytelling, businesses can increase brand awareness, engage with target audiences, and drive sales. The studio's services cater to a diverse range of clients, including multinationals, advertising agencies, SMEs, non-profits, event companies, entrepreneurs, hotels, tourism industry, education institutes, and other businesses.

team of 2 - 10 people

15+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

S
Karachi, Pakistan

Scalemill provides a complete inside sales experience from outbound prospecting to appointment-setting and client acquisition, helping SaaS brands connect with potential customers to reach their sales targets. With expertise in business services, customer service outsourcing, call center services, and sales outsourcing, Scalemill offers personalized solutions to businesses. This enables clients to focus on product development while leveraging Scalemill's team of professionals to generate leads effectively. By utilizing digital platforms and up-to-date software, Scalemill facilitates client acquisition and customer support. The company prides itself on innovation and successful projects, aiming to ensure the success of its clients' goals.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

E
Cape Coral, United States

Experts Helping Businesses provides a range of outsourcing services to businesses worldwide, aiming to reduce costs and increase revenue. The company specializes in sales, customer support, marketing departments, and back-office functions. This enables clients to benefit from reduced expenses while maintaining high-quality service delivery. The team at Experts Helping Businesses is comprised of experienced professionals who are trained and developed to produce exceptional results. By outsourcing these functions, businesses can focus on core operations and grow their revenue. The company offers various services, including data entry outsourcing, customer support, email support, live chat support, tele sales service, back office support, virtual assistance, lead generation, B2B appointment setting, and virtual employees' service.

team of 26 - 50 people

8 years of industry experience

contact for pricing

min project budget $25k

T
Karachi, Pakistan

Tech Drop Private Limited offers a wide range of innovative solutions to empower businesses. They provide web and software development, mobile app development, e-commerce development, and more. Their services can help boost ROI on marketing campaigns with data scrubbing and lead generation. Additionally, they offer CRM optimizations designed to make managing client interactions hassle-free. Tech Drop serves diverse industries, including technology, healthcare, finance, real estate, and many more. They utilize the latest tools and techniques to ensure accuracy and efficiency in their work.

team of 2 - 10 people

4 years of industry experience

contact for pricing

min project budget $10k

E
Salt Lake City, United States

EPlanet Global is a leading provider of business process outsourcing (BPO) solutions and services. The company offers IT staff augmentation, business services, customer service outsourcing, call center services, sales outsourcing, digital customer experience, content control and verification, back-office support, marketing strategies, web and app solutions, and e-commerce software solutions. By leveraging its operational excellence, technology expertise, and experienced consultants, EPlanet Global helps organizations maximize efficiency, reduce costs, and streamline their operations.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

D
West Haven, United States

Digital Squidy offers comprehensive IT solutions to simplify your business operations. Their services include web development, PPC advertising, SEO optimization, and more. By working with Digital Squidy, you can reduce costs, improve your bottom line, and stay ahead of the competition. They specialize in serving specific industries, such as healthcare, finance, or manufacturing, and offer tailored solutions that meet unique needs. With scalable solutions that grow with your business, you get the most value out of your investment. Digital Squidy's team is dedicated to helping you determine which services best fit your needs.

team of 2 - 10 people

7 years of industry experience

rate $25 - $50 / hr

contact for pricing

C
Karachi, Pakistan

Cenit Inc provides a comprehensive range of services to help businesses achieve success. The company offers managed BPO services, including recruitment, customer service, and data administration, allowing clients to streamline their operations and focus on growth. With expertise in modern IT services, Cenit Inc helps businesses stay protected and competitive in the digital realm. Innovative marketing services are also offered, enabling businesses to stand out in a crowded market. Additionally, Cenit Inc provides specialized solutions, including virtual assistance, live chat representatives, website development, customer service representation, graphic design, and more. By partnering with Cenit Inc, businesses can tap into skilled professionals, improve productivity, and gain a competitive edge.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

A
Washington, United States

AETSM Soft is a leading remote-based software company that provides innovative solutions to clients across the USA, Canada, Australia, India, Pakistan, and UK. The company specializes in web development, mobile app development, software development, e-commerce development, testing services, AI development, IT services & consulting, business services, web design (UI/UX), app designing (UI/UX), branding, graphic design, logo design, product design, e-commerce marketing, advertising, search engine optimization (SEO), social media marketing (SMM), digital strategy development, content marketing, pay per click, marketing strategy, PR services, conversion optimization, mobile & app marketing, call center services, and content writing / copywriting. By leveraging various programming languages and platforms, AETSM Soft delivers end-to-end software development services from conceptualization to final delivery. The company's customer-centric approach ensures that clients' needs are met with tailored solutions, resulting in improved online visibility and ranking through search engine optimization.

team of 26 - 50 people

10+ years of industry experience

rate $50 - $75 / hr

contact for pricing

V
Karachi, Pakistan

Ventexia offers a range of services to help businesses achieve significant sales growth through automated social media and email marketing. Their AI-powered Ventexia BizFlow System generates targeted sales opportunities, boosts conversion rates, and optimizes lead generation efficiency. By leveraging the power of artificial intelligence, Ventexia helps businesses maximize their ROI, reduce manual effort, and focus on closing deals and building their business. With a user-friendly approach, Ventexia provides personalized client acquisition infrastructure that consistently delivers high-quality leads.

team of 2 - 10 people

2 years of industry experience

rate $25 - $50 / hr

min project budget $5k

Pronto Solutions, a group of highly driven and experienced individuals, provides digital services and solutions to clients worldwide. Their team consists of renowned content creators, sales and support experts, staunch marketers, and skilled business consultants. They offer a variety of technology-enabled services, including web & software development, mobile app development, e-commerce development, IT services & consulting, and more. By leveraging their expertise, clients can increase efficiency, improve customer engagement, and stay ahead in the competitive digital landscape. With years of experience and a proven track record, Pronto Solutions delivers high-quality results on time.

team of 26 - 50 people

5 years of industry experience

rate $25 - $50 / hr

min project budget $1k

W

Waseela Business Technology empowers clients to achieve their goals through its diverse range of services. With expertise in web & software development, mobile app development, e-commerce development, AI development, IT services & consulting, business services, customer service outsourcing, and more, the company delivers tailored solutions that drive brand success. By leveraging cutting-edge technologies and advanced tools, Waseela Business Technology streamlines operations, enhances online presence, and boosts engagement. The company's services cater to various industries, including those in need of digital marketing expertise, e-commerce solutions, and IT staff augmentation. Whether it's enhancing brand communication, unlocking online potential, or navigating business complexities, Waseela Business Technology provides expert guidance and support.

team of 2 - 10 people

8 years of industry experience

rate $25 - $50 / hr

min project budget $1k

B
Karachi, Pakistan

A leading digital marketing agency specializing in helping businesses grow their online presence through innovative strategies and cutting-edge technologies. With a comprehensive suite of services, including social media consulting, SEO, SMM, pay per click, call center services, SMS marketing, and more, Bamford Digital Marketing empowers clients to achieve measurable results, increase brand visibility, and generate a high return on investment. By leveraging data-driven approaches and years of expertise in digital marketing, the agency delivers outstanding results for its clients. This one-stop profit-driven digital marketing agency is well-equipped to take advantage of marketing opportunities across various channels, drive maximum organic traffic, and optimize conversions.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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