Leading agencies include Asksus-ng Business Support Services, Unateus, Techmarket, BQuins Solution Limited and Outcess Solutions. A total of 13 Call Center Services providers in Lagos, Nigeria are ready to help. They serve clients such as Outsourcing, SMEs, Fintech, Businesses, Micro Businesses, Small Enterprises, Large Enterprises, Digital Marketing, Affiliate Marketing and Tax and People Services. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Lagos, Nigeria is 10,404,112. Average local salaries are around $3,000, reflecting market rates.
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Found 13 matching agencies
Hi-Deas Expedient Solutions Limited is a leading provider of innovative business solutions. The company helps growing companies from micro, small, medium to large enterprises achieve digital transformations by setting up call centers and providing customer service outsourcing services. With its expertise in VoIP telephony, Hi-Deas simplifies complex technical business processes, breaking information and communication boundaries through digitization. By leveraging technology, the company enables businesses to become intelligent enterprises. Hi-Deas offers a range of services, including call center services, customer service outsourcing, and IT business process outsourcing. These services can benefit clients by improving operational efficiency, enhancing customer experience, and reducing costs. With its world-class solutions, Hi-Deas delivers value to growing companies seeking digital transformation.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $25k
DelonApps provides world-class, yet affordable technical and non-technical business process outsourcing services. Their services include web & software development, IT staff augmentation, business services, customer service outsourcing, call center services, and more. By partnering with DelonApps, businesses can save costs on hiring skilled professionals while still receiving top-notch support. This allows companies to focus on their core operations and improve overall efficiency.
team of 2 - 10 people
7 years of industry experience
contact for pricing
contact for pricing
MOORE Bishop & Rooks offers a range of services to help businesses thrive. Their expertise includes business services and call center services, providing solutions for corporate and regulatory compliance, audit and assurance, and more. By working with MOORE Bishop & Rooks, businesses can benefit from practical steps towards reducing carbon emissions and improving overall performance. Their team is dedicated to delivering value-driven marketing technology and outsourcing services that meet the unique needs of each client.
team of 26 - 50 people
unknown
contact for pricing
contact for pricing
Techmarket simplifies IT solutions to fit unique business needs. With over a decade of proven success, the company empowers businesses with tools and strategies to thrive in today's digital landscape.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Global Manpower Nigeria offers comprehensive outsourcing services to organizations in Lagos, Nigeria. The company specializes in providing call center services and business services that enable clients to focus on their core activities. By leveraging the expertise of Global Manpower Nigeria, businesses can achieve a highly engaged workforce dedicated to achieving corporate objectives. This results in improved productivity, enhanced customer satisfaction, and increased competitiveness. With Global Manpower Nigeria's outsourced HR solutions, companies can tap into a skilled and trained workforce that is committed to delivering exceptional performance. By outsourcing HR functions, organizations can free up resources to focus on innovation, growth, and expansion. Global Manpower Nigeria's services are designed to meet the unique needs of businesses in Lagos, providing tailored solutions that drive success.
team of 26 - 50 people
unknown
contact for pricing
contact for pricing
Outcess Solutions LTD provides a range of IT services and consulting to help businesses thrive in today's digital landscape. With expertise in cloud computing, customer service outsourcing, and call center services, Outcess Solutions can benefit clients by improving efficiency, reducing costs, and enhancing customer satisfaction. By leveraging its experience in IT services & consulting, cloud consulting, business services, and more, Outcess Solutions can help businesses stay ahead of the competition.
team of 101 - 250 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Camillo.Outsourcing provides various services to enhance business performance and optimize growth. The company offers Omni-channel Contact Centre Solutions, including inbound, outbound, chats, and email management. Employee management, performance management, and payroll processing are also included. In addition, Camillo.Outsourcing provides innovative learning and development solutions as a global leader in professional training. Their IT Support services aim to provide seamless and reliable solutions tailored to specific needs. A dedicated and skilled sales force is available to drive sales for organizations. By utilizing these services, businesses can benefit from improved customer experience, increased efficiency, and enhanced growth opportunities.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Unateus offers a range of services to meet the diverse needs of African businesses. Their call center and telemarketing services provide personalized communication strategies that drive growth and customer loyalty. The company's specialized courier and delivery services ensure prompt and secure deliveries, while their warehousing solutions manage inventory with efficiency. With years of experience in handling Cash on Delivery (COD) transactions, Unateus provides secure and reliable services. By partnering with Unateus, businesses can achieve measurable success and client growth. Their services are tailored to meet the unique needs of affiliate marketers, ensuring precision and expertise. The company's technological excellence ensures seamless integration with existing systems.
team of 26 - 50 people
6 years of industry experience
contact for pricing
min project budget $1k
Omni Channel provides a range of business outsourcing services to help companies achieve their goals. Their customer service outsourcing services enable businesses to deliver world-class experiences to customers, while their sales outsourcing services drive revenue growth. By leveraging the power of technology, Omni Channel helps organizations simplify interactions, accelerate growth, and build deep engagement between people and brands. Through their RPO programs, they provide talent acquisition services for professional and non-professional positions, solving compliance, scalability, cost, quality, or other recruiting challenges. Their business phone system is an open communication platform that provides all the features of a proprietary PBX at a much affordable price. Omni Channel also offers HR services, recruitment process outsourcing, business process outsourcing, customer experience solutions, call center services, and business phone systems.
team of 101 - 250 people
unknown
contact for pricing
contact for pricing
Scimitar Global Services Limited is a leading provider of modern business solutions that enhance customer experience, improve sales, marketing, and customer relationship management processes. Their automation services help businesses gain a complete picture of their operations with dashboards and built-in analytics. The company offers digital marketing automation, call center services, video banking/insurance, CRM systems, and more. These services empower businesses to succeed at the shortest possible time. With Scimitar Global Services Limited, businesses can unlock efficiency, respect customer time, and achieve increased revenue.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $100k
BQuins Solution Limited offers a range of services to help businesses thrive. Their outsourcing firm provides tailored solutions for business growth, staff management, and digital marketing. With expertise in SEO, SMM, pay-per-click, call center services, and sales outsourcing, they help companies streamline operations and increase efficiency. By leveraging their bill payment system, clients can focus on customer service and growth. BQuins Solution Limited's call centers play a vital role in organizational success, providing enhanced services to customers. The company's commitment to the latest trends in media ensures swift delivery services and affordable bulk SMS campaigns. By using their platforms, clients can manage pay TV subscriptions and electricity payments from home.
team of 101 - 250 people
8 years of industry experience
contact for pricing
contact for pricing
Asksus-ng Business Support Services is a leading provider of business support services, offering full cycle support solutions to businesses of all sizes. Our team of experts provides strategic guidance and system development to help businesses succeed in today's competitive market.
team of 2 - 10 people
9 years of industry experience
rate $25 - $50 / hr
min project budget $25k
Textng Communications offers a comprehensive suite of business services designed to enhance marketing strategies and improve customer engagement. By leveraging cutting-edge technology, the company provides reliable SMS services, ensuring timely and efficient communication with clients. Additionally, Textng Communications offers advertising solutions, social media marketing, market research, and call center services to help businesses thrive in today's competitive landscape. These services can benefit clients by increasing brand awareness, driving sales, and improving customer satisfaction. With its focus on innovation and customer needs, Textng Communications is well-positioned to support businesses of all sizes.
team of 2 - 10 people
5 years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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