Leading agencies include ViA Mathilda, ContactCare, Astracom Hungary, Webhelp and WEngage. A total of 27 Call Center Services providers in Netherlands are ready to help. They serve clients such as Various industries, Retail, Global, Fintech, Fashion, Services, Tech Firm, Ecommerce, E-commerce and Businesses. Local internet speeds average 160 Mbps, supporting fast development and collaboration. Average local salaries are around $60,061, reflecting market rates.
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Found 27 matching agencies
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
WEngage is a European partner in creating the best and authentic customer experiences through various communication channels. With over 30 years of experience, they combine skilled people with powerful customer interaction technology to take customer engagement to the next level. Their multilingual offer optimizes customer connections throughout Europe. The company handles customer interactions from selection to retention, ensuring seamless experiences for customers. WEngage offers a one-stop-shop for customer interaction management, utilizing future-proof tools and providing continuous alignment with current and future needs. By leveraging their expertise, clients can differentiate themselves in competitive markets like the telecom industry and create flawless experiences for online shoppers.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
RIFF offers tailored solutions to meet the unique needs of organizations. With business services and call center expertise, they deliver personalized experiences that increase loyalty and satisfaction among citizens and consumers. By leveraging cutting-edge tools and technology, RIFF helps clients navigate the challenges of a rapidly changing world. Their specialized team is equipped to handle complex situations with thoughtful, creative, and practical approaches. As the elite customer care corps, RIFF empowers organizations to make a difference today.
team of 26 - 50 people
8 years of industry experience
contact for pricing
contact for pricing
ContactCare provides a range of services to help businesses deliver exceptional customer experiences. Their call center services enable organizations to focus on their core activities while maintaining a high level of professionalism in customer contact. With trained and experienced staff, ContactCare ensures that customers receive timely and accurate responses. The company's expertise in empathetic communication allows them to build strong relationships with clients, leading to increased loyalty and satisfaction. By implementing ContactCare's services, businesses can improve their overall customer service, enhance their reputation, and drive growth. Their flexible training programs help develop the skills of customer service representatives, ensuring they stay up-to-date with industry best practices.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
ProSpex provides services to help businesses succeed in sales through humanization, leveraging trust and relatability. By focusing on customer service outsourcing, digital strategy development, content marketing, and call center services, ProSpex enables businesses to create value, spark interest, and share knowledge with their clients. This approach allows for strong relationships to be built, fostering a foundation for successful sales. The company's social selling approach utilizes LinkedIn to connect, engage, and activate business networks, emphasizing personal dialogue and knowledge sharing. By implementing this strategy, ProSpex helps businesses generate leads and achieve success in the B2B arena.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Virtual Efficiency provides expert virtual support to businesses seeking growth through strategic team management. With a range of services including call center operations and business process outsourcing, they empower entrepreneurs to focus on core activities while leveraging a skilled team. Virtual teams are increasingly in demand, and this Dutch company is well-positioned to capitalize on that trend. By offering flexible support solutions, they enable businesses to scale more efficiently and achieve greater success. Through their virtual assistant service, they deliver personalized support for busy entrepreneurs and small business owners, handling tasks such as website development, social media management, and SEO content creation. This expert support enables businesses to concentrate on growth initiatives while benefiting from the efficiency of a virtual team.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Interswitch BV provides a range of services to support business operations, including customer service outsourcing, digital marketing, call center services, and sales outsourcing. By leveraging their expertise, companies can improve customer engagement, increase efficiency, and reduce costs. With 40 years of experience in delivering 24/7 customer contact services, Interswitch BV has established itself as a trusted partner for organizations seeking to optimize their operations. Their services are designed to be scalable, flexible, and cost-effective, allowing businesses to focus on core activities while Interswitch BV handles the customer contact aspects.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
Cygnific provides business services and call center services to help clients succeed. The company's goal is to bring joy by lightening people's load and ensuring their satisfaction. Cygnific's customer service heroes operate with empathy, patience, and care, aiming to create a delightful journey for customers. By offering personalized connections and genuine partnership, the company turns customer interactions into meaningful engagements and lasting brand loyalty. This approach allows clients to connect with customers on a personal level, fostering a unique and culturally rich customer experience. Cygnific's team of experts is dedicated to excellence and innovation, continuously improving customer engagement. The company's mission is to redefine the standard of premium customer service on a global scale.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Crowdsite.com is a leading provider of web and software development services, helping businesses succeed in today's digital landscape. With expertise in web design, mobile app development, e-commerce solutions, and more, Crowdsite.com delivers high-quality results that drive customer engagement and revenue growth. By leveraging the power of freelancers and crowdsourcing, Crowdsite.com enables businesses to access top talent and expertise at a fraction of the cost. From logo design to packaging production, Crowdsite.com provides a one-stop-shop solution for all business needs. With years of experience in the industry, Crowdsite.com has established itself as a trusted partner for entrepreneurs and small businesses seeking innovative solutions.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Astracom Hungary offers a comprehensive range of telecom services, including Cloud Hosted PBX, SIP Trunks, Live Answering Services, Virtual numbers, Business SMS services, and Virtual PBX. These solutions enable businesses to communicate effectively, increase productivity, and reduce costs. With a global network architecture, Astracom provides dedicated teams that work round the clock to meet the needs of discerning clients. The company's services cater to small & medium-sized businesses, carriers/large businesses, and enterprise solutions. By partnering with Astracom, businesses can take advantage of latest deals and tips on telecom management.
team of 26 - 50 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
GDCC offers high-quality data collection services, providing businesses and consumers with valuable insights. The company's expertise in CATI work has led to its success, allowing it to cover the world with native-speaking interviewer teams. With a focus on quality interviewing and technology, GDCC provides comprehensive services for market research, call center services, business services, digital marketing, and online surveys.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
SAM Assistants provides expert virtual assistant services to help businesses achieve success. With their assistance, entrepreneurs can focus on growth and development while leveraging the power of technology. Their services include business process management, call center services, content creation, social media management, email management, and more. By outsourcing these tasks to SAM Assistants, businesses can increase productivity, reduce costs, and improve overall performance.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
VA Buro provides top-notch support to businesses, helping them streamline their operations and focus on growth. With a range of services including business services and call center services, they offer tailored solutions to meet the unique needs of each client. By outsourcing administrative tasks such as social media management and website updates, entrepreneurs can free up more time to concentrate on high-level strategy and innovation. This allows businesses to stay competitive and achieve their goals without being bogged down by paperwork and bureaucracy. With expert assistance from experienced professionals, VA Buro empowers companies to succeed in a rapidly changing market.
team of 2 - 10 people
6 years of industry experience
contact for pricing
contact for pricing
De Leadopvolgers offers business services and call center solutions, focusing on new business development and lead generation. By outsourcing sales development to their expert team, businesses can benefit from their structured approach and efficiency. The company's focus is on identifying the perfect lead, using critical questioning and active listening to build connections with potential clients. Their team of sales professionals excels in cold acquiring and phone-based prospecting, ensuring timely follow-up and filtering out uninterested leads.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $5k
Shift Office Support provides business services and call center services to help entrepreneurs manage their time and focus on growing their businesses. By outsourcing tasks to a virtual assistant, business owners can free up more time to work on high-priority tasks and focus on innovation. With Shift Office Support's expert virtual assistants, entrepreneurs can increase efficiency, reduce stress, and achieve more. Services include virtual assistance, text writing, social media management, and more. By leveraging these services, businesses can improve their productivity, customer engagement, and overall success.
team of 26 - 50 people
6 years of industry experience
contact for pricing
contact for pricing
DG Business Support provides business services and call center services to support businesses in managing their daily operations, online marketing, and customer engagement. With a flexible approach, they can tailor their services to meet the specific needs of each client. By outsourcing these tasks, businesses can regain control over their time and focus on growing their operations. DG Business Support's virtual assistant services include email management, appointment scheduling, and data entry, among others. These services enable businesses to improve customer satisfaction, increase productivity, and ultimately drive growth.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Shwan Consulting Services empowers organizations to achieve success by implementing tailored solutions. By designing exceptional customer experiences, developing comprehensive marketing strategies, and fostering employee engagement, the company helps businesses thrive. With expertise in various services including customer team setup, social media management, and market research, Shwan Consulting Services amplifies client success. This results-oriented approach has earned the company a reputation for delivering high-quality outcomes. By leveraging innovative tools and methodologies, Shwan Consulting Services drives business growth and profitability.
team of 2 - 10 people
6 years of industry experience
rate $50 - $75 / hr
min project budget $1k
Global KPO empowers businesses to reach new heights with its comprehensive suite of services. The company provides cutting-edge Business Services, expert Social Media Marketing (SMM) strategies, and exceptional Call Center Services to drive growth and revenue. By leveraging these services, businesses can streamline operations, enhance customer engagement, and stay ahead of the competition. With years of experience under its belt, Global KPO has established itself as a trusted partner for organizations seeking innovative solutions. From social media management to call center support, the company's services are designed to meet the unique needs of each client. By partnering with Global KPO, businesses can enjoy improved efficiency, increased productivity, and enhanced customer satisfaction.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Localheroes.world is a leading provider of business services, call center services, and sales outsourcing solutions. By leveraging cutting-edge technologies, the company empowers businesses to expand their reach, boost productivity, and drive growth. With a strong focus on customer satisfaction, Localheroes.world offers tailored solutions that cater to diverse client industries. From language support to multilingual services, the company's team of experts is committed to delivering exceptional results. By partnering with Localheroes.world, businesses can tap into a global network of skilled professionals, enhance their brand reputation, and achieve lasting success.
team of 2 - 10 people
8 years of industry experience
rate $25 - $50 / hr
min project budget $1k
KISS Marketing & Sales provides call center services that prioritize employee well-being and development. By working with KISS, clients can benefit from efficient customer service, increased productivity, and improved job satisfaction. The company's focus on employee growth ensures that staff are equipped with the skills needed to excel in their roles. With a range of services available, including business services and call center operations, KISS is an ideal partner for organizations seeking to enhance their customer experience. By outsourcing call center duties, businesses can free up resources to focus on core activities. This partnership enables clients to achieve greater efficiency, cost savings, and improved bottom-line performance.
team of 26 - 50 people
unknown
contact for pricing
contact for pricing
ViA Mathilda offers specialized online office manager services to help businesses achieve growth and efficiency. With extensive experience in various industries, ViA Mathilda provides tailored solutions to optimize operations, improve productivity, and increase profits. The company's expertise includes business services and call center services, ensuring that clients receive personalized attention and effective support. By leveraging cutting-edge tools and technologies, ViA Mathilda helps businesses streamline their workflow, enhance customer engagement, and achieve long-term success.
team of 2 - 10 people
2 years of industry experience
contact for pricing
contact for pricing
Specializing in business services, customer service outsourcing, call center services, sales outsourcing, Verkoop Tijgers provides high-quality telemarketing solutions to businesses. By leveraging the expertise of experienced call center consultants, clients can benefit from improved lead generation, increased sales, and enhanced customer satisfaction. With a focus on delivering exceptional results, Verkoop Tijgers helps businesses succeed in their respective industries.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
QualityCalls Lead Generation is a successful commercial telemarketing company with endless possibilities. They specialize in outbound telemarketing for Business-to-Business and Business-to-Consumer, providing direct marketing, telephone sales, support, and lead generation services to various clients. Their goal is to bridge the gap between customers and businesses, finding solutions and opening doors to new opportunities. Quality is their priority, ensuring positive results. With years of experience in telemarketing, they have developed a unique approach for each service. They help clients achieve better business results through their exceptional sales services.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
Vaart provides business services and call center services to help businesses build strong relationships with their clients. Their personalized approach ensures that customers feel valued and heard. With Vaart, businesses can focus on growing their operations while leveraging a skilled team of professionals. Vaart's virtual assistants offer administrative support, allowing businesses to stay organized and efficient. By outsourcing these tasks, businesses can optimize their resources and improve overall performance.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
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Post your project — free & easyThe Netherlands has become a significant hub for digital innovation in Europe, hosting a dynamic ecosystem of digital agencies. These agencies specialize in web development, digital marketing, UX/UI design, and innovative technology solutions, supporting both local and international businesses. Cities like Amsterdam, Rotterdam, and Eindhoven are prominent centers for these agencies, contributing significantly to the country's digital economy.
The Dutch digital agency market has shown steady growth, valued at approximately €2.5 billion in 2022. According to Statista, digital advertising spending in the Netherlands reached around €3.1 billion in 2022, indicating a strong demand for digital marketing services. Moreover, roughly 90% of businesses in the Netherlands actively use digital marketing and online channels to reach their customers.
Notable trends shaping the industry include:
Despite its promising growth, the Dutch digital agency industry faces several challenges. The market is highly competitive, with numerous agencies vying for limited talent, especially skilled developers and data analysts. Additionally, rapidly evolving technology requires continuous adaptation, placing pressure on agencies to maintain up-to-date expertise and innovation capabilities.
However, the industry also presents considerable opportunities. The Netherlands boasts strong digital infrastructure and high internet penetration rates (approximately 97% of Dutch households have internet access). Furthermore, government initiatives supporting digital transformation and innovation provide favorable conditions for growth. Agencies that specialize in emerging technologies and sustainability-focused solutions are positioned to capitalize significantly in the coming years.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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