Leading companies include Transcom and Nordicom AB. A total of 2 Call Center Services providers in Örebro, Sweden are ready to help. They serve clients such as B2C, B2B, Tech, Internet and E-commerce. Local internet speeds average 180 Mbps, supporting fast development and collaboration. Population of Örebro, Sweden is 98,237. Average local salaries are around $47,792, reflecting market rates.
Transcom delivers exceptional customer experiences through its innovative solutions and services. The company's expertise spans Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing, helping clients drive growth, improve customer satisfaction, and reduce operating costs. With a strong focus on technology, Transcom utilizes AI to create personalized interactions that bring brands to life. From startups to scale-ups, the company supports fast-growing market disruptors in e-commerce, tech, and internet space.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $1k
Nordicom AB provides various outsourcing services to help businesses improve their customer experience. The company offers customer service outsourcing, call center services, and sales outsourcing to ensure that clients have a competitive edge in the market. By outsourcing these functions, businesses can focus on their core operations and improve productivity. Nordicom's outsourcing services also enable companies to reduce costs and enhance efficiency. With a 360-degree approach, Nordicom provides modern kundservice and teknisk support to its clients, ensuring a seamless experience for customers. The company's team of experienced agents is trained to deliver high-quality service, resulting in increased customer satisfaction and loyalty.
team of 2 - 10 people
6 years of industry experience
contact for pricing
contact for pricing
We found 2 Call Center Services agencies in Örebro. Here's how to make the best choice for your project.
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
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Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Örebro from 2 available options
Before contacting Call Center Services agencies in Örebro, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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