Connect to 9 companies in San Antonio, United States for Call Center Services services!

Leading agencies include Personalized Communications, Southwest Recovery Services, SD Tech - Managed IT and VoIP, TAS United and Insight Global. A total of 9 Call Center Services providers in San Antonio, United States are ready to help. They serve clients such as Education, Healthcare, Government, Real Estate, Sales, Legal, Energy, Finance, Creative and Clerical. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of San Antonio, United States is 1,434,625. Average local salaries are around $80,116, reflecting market rates.

Average starting budget
$3,000
while min. project budget is $500
based on 9 profiles
Average hourly rate
$73
and starting from $10 / hr
based on 9 profiles
Popular skills
Cisco Datto FortinetFacebook AdsGoogle AdWordsWebroot AntiVirusTalent acquisitionPayroll managementIT support servicesResponsive Web Design
Key technical proficiencies
based on found companies
Also specialize in
Business Services (9)Call Center Services (9)Customer Service Outsourcing (5)Cloud Consulting (2)Sales Outsourcing (2)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Trusted by
Google
Microsoft
Airbnb
Spotify
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Found 9 matching agencies

I
Atlanta, United States

Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

T
San Antonio, United States

TAS United provides high-quality call answering services to businesses of all sizes. With experienced bilingual agents, TAS United keeps clients connected to their customers 24/7/365. The company offers a range of services including customer service outsourcing, call center services, and medical call answering. These services enable businesses to reduce operational expenses while providing high-quality service to their customers. TAS United is HIPAA compliant and HITRUST certified, ensuring the protection of sensitive patient information. By partnering with TAS United, businesses can capitalize on new opportunities and enhance their first impression with customers. With a focus on customer satisfaction and flexibility, TAS United creates customized plans that meet the unique needs of each business.

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

E
Nacogdoches, United States

Etech Global Services delivers next-generation Business Process Outsourcing (BPO) solutions, leveraging artificial intelligence and human intelligence to enhance customer experiences and shareholder value. The company provides Inbound & Outbound Call Center Services, Customer Service Outsourcing, Call Center Quality Assurance, and Sales Outsourcing. These services enable clients to build stronger brands, strengthen customer relationships, and gain market share. Etech's culture is built on servant leadership, prioritizing the needs of others first. This approach empowers call center agents with training and coaching to focus on critical behaviors, creating improved customer experiences. By converting data into strategic insights, Etech helps clients make informed decisions through data-driven decision-making. The company's technology solutions are delivered in a secure environment, empowering brands to grow exponentially.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

P
Duncanville, United States

Personalized Communications is renowned for its exemplary 24/7 live answering and call center services, catering to small to large businesses. With over 45 years of experience, the company has established a reputation for transparent and easy call pricing, making it a trusted partner for businesses seeking reliable communication solutions.

team of 26 - 50 people

50+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

R
San Antonio, United States

Rx Tech provides a comprehensive range of IT services, including managed IT, network planning, construction consulting, surveillance, access control, HIPAA compliance, and more. Their team of experts helps businesses improve efficiency, increase productivity, and stay secure in today's digital landscape. With their expertise in Cisco, Fortinet, Datto, and other leading technologies, Rx Tech ensures that clients have a reliable and scalable IT infrastructure. By leveraging services such as help desk support, server maintenance, and project management, Rx Tech enables businesses to focus on their core activities while ensuring the smooth operation of their operations.

team of 26 - 50 people

30+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

S
San Antonio, United States

SD Tech provides comprehensive business IT services, including remote support, full service IT build-outs, and managed service offerings. This allows businesses to focus on growth while minimizing downtime. With expertise in webroot anti-virus, SentinelOne EPP, image-based backups, and granular restore capabilities, SD Tech ensures networks are protected from ransomware threats. Additionally, the company offers customized IT solutions, 24/7 support, flat-rate services, cloud-hosted VoIP systems, and turnkey technology solutions. By leveraging over 20 years of experience, businesses can expect reliable and complete support.

team of 2 - 10 people

20+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

S
Addison, United States

Providing creative solutions to common problems, Southwest Recovery Services offers expert debt collection and financial business process outsourcing (BPO) services. With over 20 years of experience, the company specializes in accounts receivable management solutions for businesses across various industries. By handling back and front office BPO, clients can focus on growing their core competencies. The company's advisors are standing by to help prevent unnecessary financial shortfalls. Southwest Recovery Services offers customized services tailored to each client's needs, utilizing state-of-the-art technologies to increase productivity while decreasing costs. The company provides a wide range of debt collection services and revenue cycle management solutions to propel businesses forward.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

R
San Antonio, United States

Revved Business provides expert local internet marketing and website design services to businesses, helping them establish a strong online presence. By creating effective websites, improving search engine optimization, and leveraging pay-per-click advertising, Revved Business enables clients to attract new customers, increase brand visibility, and drive business growth.

team of 2 - 10 people

15+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

W
San Antonio, United States

World Wide Outsource Solutions LLC is a leading provider of workforce, outsource, and recruitment solutions. The company offers top-tier talent to businesses across the world, handling talent acquisition, payrolls, benefits, insurance, and providing exceptional quality and production. This solution helps companies streamline their business tasks, ensuring the best results in various fields. With its expertise in recruitment, staffing, day-to-day operations, project management, architecture, process design, logistics, payrolls, accounting, IT support, copy-writing, market research, ticket support, and customer support, World Wide Outsource Solutions LLC has become a go-to market solution for businesses seeking to expand their services. By leveraging the company's expertise, businesses can focus on growth and innovation, while the company handles the complexities of talent acquisition and management.

team of 101 - 250 people

5 years of industry experience

contact for pricing

min project budget $1k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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