Leading companies include Roheline Laine Green Wave, Webhelp, IP Callcenters, Katrium and Apifonica. A total of 8 Call Center Services providers in Tallinn, Estonia are ready to help. They serve clients such as USA, Global, Europe, Fintech, Fashion, Banking, Tech Firm, Ecommerce, Taxi Service and Food Delivery. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Tallinn, Estonia is 444,997. Average local salaries are around $20,620, reflecting market rates.
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
Apifonica provides AI development, business services, digital marketing, and call center services to clients across Europe. By leveraging its expertise in voice and SMS technology, the company enables businesses to streamline their operations, enhance customer engagement, and drive growth. Its services include recruitment campaigns, personalized messaging, and automated calling solutions, all designed to help companies build a strong brand image and attract high-quality talent. With its cutting-edge technologies and user-friendly tools, Apifonica helps clients stay ahead of the competition and achieve their business goals.
team of 26 - 50 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
CSC Telecom offers a range of business services that help organizations streamline their operations and improve efficiency. Their customer service outsourcing services enable businesses to provide exceptional support to their customers, while their call center services ensure timely and effective communication. By leveraging CSC Telecom's solutions, companies can reduce costs, enhance customer satisfaction, and gain a competitive edge in the market. With its expertise in digitalization, CSC Telecom helps businesses navigate the ever-evolving technology landscape and capitalize on new opportunities.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
A pioneer in the business services industry since 2002, Roheline Laine Green Wave has established itself as a trusted partner for companies seeking exceptional call center services and customer service outsourcing. By leveraging cutting-edge technology and expert know-how, they help businesses streamline their operations, enhance customer engagement, and drive revenue growth. Their comprehensive suite of services includes business process outsourcing, technical support, and sales enablement, allowing clients to focus on their core competencies and achieve unparalleled success. With a strong emphasis on quality, reliability, and flexibility, Roheline Laine Green Wave has cemented its position as a leading provider of innovative solutions for the modern enterprise.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Katrium provides a range of international outsourcing and business support solutions. The company specializes in offering contact center, back-office, virtual assistant services, market research, SEO, SMO, and content services to small and medium-sized businesses as well as larger organizations. With over 16 years of experience, Katrium has established a powerful network of international freelancers who share the company's values and strive to meet customers' expectations. By outsourcing services to Katrium, clients can concentrate on productivity and cost-effectiveness while benefiting from multilingual customer service through multiple channels, SEO-optimized content creation, and market research capabilities.
team of 26 - 50 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Introduct Group is a leading technology partner that delivers innovative solutions tailored to diverse needs. With expertise in web and software development, mobile app development, e-commerce development, testing services, business services, call center services, and more, the company helps businesses achieve their goals through efficient operations and streamlined processes.
team of 26 - 50 people
8 years of industry experience
rate $50 - $75 / hr
min project budget $100k
IP Callcenters offers a range of services to help businesses improve their customer experience and operations. Their cloud-based contact center systems enable 24/7 service, allowing clients to serve customers across the globe. By partnering with IP Callcenters, companies can gain access to expertise in business fundamentals, such as customer service, digital marketing, and HR software solutions. This enables them to engage motivated teams and improve their overall competitiveness. With IP Callcenters' services, businesses can choose from consultation to fully operational Contact Center and HCM systems, ensuring a seamless customer experience. By leveraging cloud-based technology, companies can scale their operations and stay ahead of the competition.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Providing multilingual outsourced call center services, Liotta OU helps businesses interact more efficiently with their clients. This enables them to make informed decisions on products and sales. By outsourcing customer service and call handling strategy, the company takes care of brand interactions 24/7. Businesses can leave call-making to experts, focusing on growth and development. With Liotta OU, companies can optimize operations, save time, and generate leads. The services include inbound and outbound call center solutions, dedicated support, and administrative assistance.
team of 101 - 250 people
3 years of industry experience
contact for pricing
min project budget $1k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
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Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Tallinn from 8 available options
Before contacting Call Center Services agencies in Tallinn, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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