Leading agencies include VBK+CO, Valuecent Consultancy Private Limited, Rush Sender, QualityCalls Lead Generation and WiserBrand. A total of 10 Customer Service Outsourcing providers in Amsterdam, Netherlands are ready to help. They serve clients such as Finance, Manufacturing, Retail, Swiftic, Oil & gas, Technology, E-commerce, Diverse branches, Power & utilities and Business Services. Local internet speeds average 160 Mbps, supporting fast development and collaboration. Population of Amsterdam, Netherlands is 881,933. Average local salaries are around $60,061, reflecting market rates.
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Found 10 matching agencies
inSided provides a customer success community software that enables businesses to engage their customers in peer-to-peer discussions, events, and segmented user-groups. This platform helps increase customer self-service, productivity, and proactiveness by decreasing customer support questions. It also facilitates product feedback and updates, promoting loyalty and advocacy among customers. By leveraging this platform, businesses can improve customer satisfaction and retention. Additionally, inSided offers a knowledge base, gamification, and integrated tools to enhance the customer experience.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
WiserBrand is a trusted digital partner for small to medium-sized businesses, providing comprehensive services to drive growth and success. With expertise in web & software development, e-commerce development, AI development, business services, customer service outsourcing, web design (UI/UX), app designing (UI/UX), digital marketing, search engine optimization (SEO), pay per click, WiserBrand empowers businesses to overcome challenges and achieve long-term growth. From analysis to transformation, WiserBrand's team of experts delivers tailored solutions that enhance user experience, establish reliable security, and create web design options that help businesses stand out from the competition.
team of 26 - 50 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
ProSpex provides services to help businesses succeed in sales through humanization, leveraging trust and relatability. By focusing on customer service outsourcing, digital strategy development, content marketing, and call center services, ProSpex enables businesses to create value, spark interest, and share knowledge with their clients. This approach allows for strong relationships to be built, fostering a foundation for successful sales. The company's social selling approach utilizes LinkedIn to connect, engage, and activate business networks, emphasizing personal dialogue and knowledge sharing. By implementing this strategy, ProSpex helps businesses generate leads and achieve success in the B2B arena.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Pexly provides cost-effective customer services teams and back office support, 24/7 in over 30 languages. They offer accessible, top-notch support in a multitude of languages, bridging communication gaps and driving customer loyalty. Pexly helps businesses manage all facets of customer orders, provide customers with additional information, assist with returns and inquiries, and assemble a qualified team to manage the helpdesk. By outsourcing customer support, companies can focus on their core business functions, reduce costs, and increase critical customer service metrics.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Interswitch BV provides a range of services to support business operations, including customer service outsourcing, digital marketing, call center services, and sales outsourcing. By leveraging their expertise, companies can improve customer engagement, increase efficiency, and reduce costs. With 40 years of experience in delivering 24/7 customer contact services, Interswitch BV has established itself as a trusted partner for organizations seeking to optimize their operations. Their services are designed to be scalable, flexible, and cost-effective, allowing businesses to focus on core activities while Interswitch BV handles the customer contact aspects.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
VBK+CO offers bespoke fund administration solutions to clients seeking robust and customized support for their investment portfolios. By leveraging industry best practices, VBK+CO assists organizations in structuring and incorporating funds that align with their unique needs. This enables clients to enhance or complement their existing operational models, fostering a tailored approach to each working relationship. With an owner-managed structure, VBK+CO provides direct access to key decision-makers and the CEO at any time. This level of personalized support is unmatched by other administrators, allowing clients to maximize their investment returns. By partnering with VBK+CO, organizations can benefit from improved compliance, corporate governance, and overall fund administration expertise.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Rush Sender provides an omnichannel communications platform to help businesses automate and centralize customer interactions. With this platform, companies can respond to marketing messages, push notifications, order updates, delivery alerts, and more in real-time. The platform also offers two-way messaging, one-click video meetings, appointment booking, inbox, call-to-chat deflections, IVRs, chatbots, and multi-factor authentication via SMS, Voice, WhatsApp, and Email. Additionally, Rush Sender's contact import feature enables companies to manage their customer data efficiently. The platform's analytical dashboards provide insights into social media engagement, sentiment analysis, influencer marketing, share of voice by channels, and automation workflows. This helps businesses deliver outstanding support, minimize business costs, and improve customer loyalty.
team of 2 - 10 people
4 years of industry experience
contact for pricing
contact for pricing
Valuecent Consultancy provides high-quality business advisory, tax & regulatory, bookkeeping and accounting outsourcing, audit & assurance services to clients looking to expand their business horizons in India and international market. The company offers one-stop solutions for offshoring accounting services, helping businesses cut costs and increase efficiency. With over 11 years of experience, Valuecent Consultancy assists government organizations, MSMEs, and businesses in adapting to new environments, increasing operational efficiencies, and maintaining compliance. The firm provides specialized, independent, and highly professional attention, designed to create growth and increase value for clients. By outsourcing accounting and bookkeeping services, businesses can reduce costs by 40% to 60%. Valuecent Consultancy is a member firm of Antea International, a leading alliance of independent firms with a strong presence in Europe and Latin America.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
Specializing in business services, customer service outsourcing, call center services, sales outsourcing, Verkoop Tijgers provides high-quality telemarketing solutions to businesses. By leveraging the expertise of experienced call center consultants, clients can benefit from improved lead generation, increased sales, and enhanced customer satisfaction. With a focus on delivering exceptional results, Verkoop Tijgers helps businesses succeed in their respective industries.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
QualityCalls Lead Generation is a successful commercial telemarketing company with endless possibilities. They specialize in outbound telemarketing for Business-to-Business and Business-to-Consumer, providing direct marketing, telephone sales, support, and lead generation services to various clients. Their goal is to bridge the gap between customers and businesses, finding solutions and opening doors to new opportunities. Quality is their priority, ensuring positive results. With years of experience in telemarketing, they have developed a unique approach for each service. They help clients achieve better business results through their exceptional sales services.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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