Leading agencies include Cold Call Crew, Cenit Inc, Waseela Business Technology, Primlink and Experts Helping Businesses. A total of 12 Customer Service Outsourcing providers in Karachi, Pakistan are ready to help. They serve clients such as Healthcare, Real Estate, USA, SMEs, Asia, Europe, Canada, Finance, Startups and ECommerce. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Karachi, Pakistan is 14,910,352. Average local salaries are around $1,500, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 12 matching agencies
Mean3 Pvt Ltd offers a comprehensive range of services to help businesses thrive in the digital age. With expertise in Web & Software Development, Mobile App Development, and E-commerce Development, Mean3 helps clients create engaging online experiences that drive conversion and growth. The company's IT Services & Consulting arm provides tailored solutions for businesses seeking to optimize their operations and improve efficiency. Additionally, Mean3 offers Business Services, Customer Service Outsourcing, Web Design (UI/UX), App Designing (UI/UX), Graphic Design, Logo design, Print Design, Packaging Design, Search Engine Optimization (SEO), Social Media Marketing (SMM), and Conversion Optimization. By leveraging cutting-edge technologies such as ERP systems and software development platforms, Mean3 enables clients to streamline their processes, enhance customer engagement, and gain a competitive edge in the market.
team of 2 - 10 people
9 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Karachi-Fumigation provides a range of services to protect homes, businesses, and communities from pests. Their fast-growing pest control service is comprised of best professionals who work effectively to remove pests in an efficient manner. The company offers domestic, commercial, and agricultural pest control services that are effective for residential, commercial, and nationwide clients. Karachi-Fumigation's priority is to maintain the purity and quality of chemicals used in pest removals, ensuring a safe and healthy environment for clients and their families. With their expertise and commitment to quality, the company has established itself as a reliable provider of pest control solutions.
team of 26 - 50 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
Hire Live Support Inc offers live chat, digital marketing, and business solutions to startups, SMEs, and enterprises. The company provides phone support, email support, and virtual assistant services to help businesses achieve their goals. With its team of experts in customer service outsourcing, graphic design, video production, and software development, Hire Live Support Inc enables companies to grow and succeed. By leveraging the latest digital marketing trends and tools, the company helps clients build strong online presence and engage with customers effectively.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Scalemill provides a complete inside sales experience from outbound prospecting to appointment-setting and client acquisition, helping SaaS brands connect with potential customers to reach their sales targets. With expertise in business services, customer service outsourcing, call center services, and sales outsourcing, Scalemill offers personalized solutions to businesses. This enables clients to focus on product development while leveraging Scalemill's team of professionals to generate leads effectively. By utilizing digital platforms and up-to-date software, Scalemill facilitates client acquisition and customer support. The company prides itself on innovation and successful projects, aiming to ensure the success of its clients' goals.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Primlink provides business services to optimize costs and reduce risk in supply chains. The company offers product inspections, supplier audits, and technical expert services to improve product and supplier quality with safety performance. By designing its supply chain on the ISO 9001-2015 standard, Primlink helps clients bring their products to market faster while safeguarding their brand reputation. Services include fabric inspection, sample picking, production monitoring, proto sampling, final random inspection, container loading supervision, and factory audit services. These services can benefit clients by reducing risks, improving quality control, and optimizing costs. With a strong presence in Asia's locations, Primlink provides 24/7 customer support to ensure ease of business for its clients.
team of 26 - 50 people
20+ years of industry experience
rate $100 - $150 / hr
min project budget $1k
Experts Helping Businesses provides a range of outsourcing services to businesses worldwide, aiming to reduce costs and increase revenue. The company specializes in sales, customer support, marketing departments, and back-office functions. This enables clients to benefit from reduced expenses while maintaining high-quality service delivery. The team at Experts Helping Businesses is comprised of experienced professionals who are trained and developed to produce exceptional results. By outsourcing these functions, businesses can focus on core operations and grow their revenue. The company offers various services, including data entry outsourcing, customer support, email support, live chat support, tele sales service, back office support, virtual assistance, lead generation, B2B appointment setting, and virtual employees' service.
team of 26 - 50 people
8 years of industry experience
contact for pricing
min project budget $25k
Tech Drop Private Limited offers a wide range of innovative solutions to empower businesses. They provide web and software development, mobile app development, e-commerce development, and more. Their services can help boost ROI on marketing campaigns with data scrubbing and lead generation. Additionally, they offer CRM optimizations designed to make managing client interactions hassle-free. Tech Drop serves diverse industries, including technology, healthcare, finance, real estate, and many more. They utilize the latest tools and techniques to ensure accuracy and efficiency in their work.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $10k
EPlanet Global is a leading provider of business process outsourcing (BPO) solutions and services. The company offers IT staff augmentation, business services, customer service outsourcing, call center services, sales outsourcing, digital customer experience, content control and verification, back-office support, marketing strategies, web and app solutions, and e-commerce software solutions. By leveraging its operational excellence, technology expertise, and experienced consultants, EPlanet Global helps organizations maximize efficiency, reduce costs, and streamline their operations.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Cenit Inc provides a comprehensive range of services to help businesses achieve success. The company offers managed BPO services, including recruitment, customer service, and data administration, allowing clients to streamline their operations and focus on growth. With expertise in modern IT services, Cenit Inc helps businesses stay protected and competitive in the digital realm. Innovative marketing services are also offered, enabling businesses to stand out in a crowded market. Additionally, Cenit Inc provides specialized solutions, including virtual assistance, live chat representatives, website development, customer service representation, graphic design, and more. By partnering with Cenit Inc, businesses can tap into skilled professionals, improve productivity, and gain a competitive edge.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Cold Call Crew helps businesses generate leads, close deals, and grow their business by leveraging a team of experienced SaaS sales professionals. They focus on building relationships, identifying pain points, and presenting products as solutions. The company uses various channels to reach target audiences, including cold calling, warm calling, email marketing, social media outreach, client acquisition, customer success, inbound support, lead and demand generation, CRM, and web research. By outsourcing these services, businesses can benefit from increased efficiency, cost savings, and improved sales performance.
team of 2 - 10 people
2 years of industry experience
contact for pricing
min project budget $1k
Pronto Solutions, a group of highly driven and experienced individuals, provides digital services and solutions to clients worldwide. Their team consists of renowned content creators, sales and support experts, staunch marketers, and skilled business consultants. They offer a variety of technology-enabled services, including web & software development, mobile app development, e-commerce development, IT services & consulting, and more. By leveraging their expertise, clients can increase efficiency, improve customer engagement, and stay ahead in the competitive digital landscape. With years of experience and a proven track record, Pronto Solutions delivers high-quality results on time.
team of 26 - 50 people
5 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Waseela Business Technology empowers clients to achieve their goals through its diverse range of services. With expertise in web & software development, mobile app development, e-commerce development, AI development, IT services & consulting, business services, customer service outsourcing, and more, the company delivers tailored solutions that drive brand success. By leveraging cutting-edge technologies and advanced tools, Waseela Business Technology streamlines operations, enhances online presence, and boosts engagement. The company's services cater to various industries, including those in need of digital marketing expertise, e-commerce solutions, and IT staff augmentation. Whether it's enhancing brand communication, unlocking online potential, or navigating business complexities, Waseela Business Technology provides expert guidance and support.
team of 2 - 10 people
8 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.