Connect to 5 companies in Ottawa, Canada for Maintenance & Support services!

Leading agencies include OPTASY, FenceCore IT Solutions, Mediaforce Digital Marketing Agency, seoplus+ and Xacent Global Technologies Inc.. A total of 5 Maintenance & Support providers in Ottawa, Canada are ready to help. They serve clients such as Finance, Technology, Healthcare, Business, Insurance, E-commerce, Real Estate, Manufacturing and Recruiting Firm. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Ottawa, Canada is 934,243. Average local salaries are around $36,946, reflecting market rates.

Average starting budget
$18,667
while min. project budget is $500
based on 5 profiles
Average hourly rate
$115
and starting from $50 / hr
based on 5 profiles
Popular skills
Google AdsOracle CloudFacebook AdsDigitalOceanMicrosoft AzureLinode (Akamai)IBM Cloud (Kyndryl)Amazon Web Services (AWS)Google Cloud Platform (GCP)Content Management Systems (CMS)
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (5)Web Design (UI/UX) (4)Web & Software Development (3)Advertising (2)Digital Marketing (2)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
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Found 5 matching agencies

Mediaforce helps businesses succeed in the digital landscape by providing expert digital marketing services. Their team of experts offers a wide range of solutions, including SEO, PPC advertising, social media management, and content creation. By leveraging these services, businesses can increase their online visibility, drive more traffic to their website, and ultimately boost their revenue. With Mediaforce's personalized approach and data-driven decision-making processes, companies can achieve their marketing goals and stay ahead of the competition. Whether you're looking to launch a new business or simply improve your existing one, Mediaforce is here to help.

team of 2 - 10 people

20+ years of industry experience

rate $50 - $75 / hr

min project budget $1k

s
Toronto, Canada

seoplus+ is a digital marketing agency specializing in Web & Software Development, Maintenance & Support, Web Design (UI/UX), Digital Marketing, and Advertising. They help businesses increase their online visibility, drive more traffic, and generate sales through SEO, social media management, and other services. With expertise in various technologies, seoplus+ creates customized strategies to meet or exceed campaign objectives. Their team of passionate marketers strives to make a lasting impact on clients' goals. By partnering with global leaders, they deliver results-driven marketing solutions.

team of 2 - 10 people

10+ years of industry experience

rate $100 - $150 / hr

contact for pricing

O
Oakville, Canada

Optasy is a leading web development agency that offers a wide range of services to transform businesses. Their expertise in Drupal Web Development, Mobile App Development, Software Development, E-commerce Development, Maintenance & Support, Web Design (UI/UX), and Digital Strategy development enables them to deliver high-quality solutions that meet the unique needs of each client. By leveraging their technical expertise, flexibility, and supportive approach, Optasy helps businesses create visually stunning websites, mobile apps, and software applications that drive user engagement and conversions. Whether it's creating a new website, developing a custom app, or integrating e-commerce functionality, Optasy's team of experts is dedicated to delivering results-driven solutions that exceed client expectations.

team of 2 - 10 people

20+ years of industry experience

rate $100 - $150 / hr

min project budget $50k

F
Montreal, Canada

FenceCore IT Solutions provides a range of services to help businesses optimize their IT environment. Their managed IT services include implementation, maintenance, and support, enabling clients to focus on their core goals. The company's IT experts offer proactive health checks, security solutions, and cybersecurity consulting to ensure the smooth operation of IT systems. By outsourcing IT tasks, businesses can reduce costs and improve efficiency. FenceCore's services also include cloud consulting, cybersecurity & pentesting, and mobile device management. These solutions help clients protect their data, enhance user experience, and stay ahead of emerging threats. With a focus on end-to-end support, FenceCore helps businesses thrive in a rapidly changing technology landscape.

team of 2 - 10 people

10+ years of industry experience

rate $100 - $150 / hr

contact for pricing

Xacent Global Technologies Inc. provides a range of innovative IT solutions to help businesses reduce costs and improve their bottom line. With expertise in web and software development, mobile app development, and cybersecurity, the company offers tailored solutions that meet unique industry needs. By leveraging the latest technology trends and tools, Xacent helps businesses stay ahead of the competition and achieve their objectives.

team of 2 - 10 people

20+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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