C

CCI Global

Umhlanga Rocks, South Africa

Africa's BPO leader, driving growth and social impact

CCI Global is a leading provider of business services, customer service outsourcing, and sales outsourcing solutions in Africa. The company empowers clients by offering world-class solutions that drive value for their customers and businesses. With extensive experience in the BPO sector, CCI has become Africa's largest outsourcing provider, supporting domestic and international clients across various industries. By leveraging its global capabilities and African expertise, CCI helps clients improve customer engagement, increase productivity, and reduce costs. The company's impact sourcing initiatives also contribute to sustainable development in Africa.

CCI Global worked with

    Financial ServicesRetailManufacturingTelecommunications
Team Size
1000+ people
Hourly Rate
-
Daily Rate
-
Minimum Project Budget
-
Industry Experience
15+ years
Timezones
-
Languages
English, Afrikaans, Ndebele, South; South Ndebele, Sotho, Southern, Swati, Tswana, Tsonga, Venda, Xhosa, Zulu
Head Office
Umhlanga Rocks, South Africa
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CCI Global services and pricing

ServiceMin Project BudgetHourly Rate
Customer Service Outsourcing--
Business Services--
Sales Outsourcing--

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What to Expect When Working with CCI Global

Professional digital agencies follow established processes to ensure successful project outcomes. Here's what you can typically expect when partnering with a quality agency:

Discovery Phase

Initial consultation to understand your business goals, target audience, and project requirements.

Strategy & Planning

Development of a comprehensive project plan with timelines, deliverables, and success metrics.

Execution & Delivery

Professional implementation with regular updates, testing, and optimization throughout the process.

Locations

AddressCountryDirections

3 The High Street, Umhlanga Rocks, 4319

Head office
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8 Boundary Road, Cape Town, 7965

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6 Gwen Lane, Sandton, 2031

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67 KE Masinga Road, Durban, 4001

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Wynberg Mews 10 Brodie Road Wynberg, Cape Town, 7800

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Stadium on Main 99 Main Rd Claremont, Cape Town, 7708

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Frequently Asked Questions

How do I get started with CCI Global?

Getting started is simple. You can request a quote through our platform, which will be sent directly to CCI Global. They'll typically respond within 24-48 hours with an initial consultation to discuss your project requirements, timeline, and budget. This initial conversation helps ensure alignment before moving forward.

What information should I provide when requesting a quote?

To receive the most accurate quote from CCI Global, provide as much detail as possible about your project:

  • Project scope and specific requirements
  • Target audience and business goals
  • Timeline and budget expectations
  • Examples of work you admire
  • Technical requirements or constraints

How do I know if CCI Global is the right fit for my project?

Evaluate their portfolio, read client reviews, and assess their expertise in your industry or project type. During the initial consultation, pay attention to how well they understand your goals and whether their proposed approach aligns with your vision. Communication style and responsiveness are also important factors.

What services does CCI Global specialize in?

CCI Global offers expertise in Customer Service Outsourcing, Business Services, Sales Outsourcing.

Their diverse skill set allows them to handle comprehensive digital projects or provide specialized services based on your specific needs.

What are typical project timelines and costs?

Project timelines vary significantly based on scope and complexity. Simple websites might take 4-6 weeks, while complex applications or comprehensive marketing campaigns can take several months.Always discuss timeline and budget expectations upfront to ensure alignment.

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About CCI Global

Professional Digital Services

CCI Global is based in Umhlanga Rocks and committed to delivering high-quality digital solutions that drive business growth. Their team combines technical expertise with creative vision to help businesses establish a strong online presence and achieve their digital goals.

Specializing in customer service outsourcing, business services, sales outsourcing, they work with businesses of all sizes to create tailored solutions that meet specific requirements and budget constraints.

Why Choose Digital Agencies

Digital agencies like CCI Global offer comprehensive expertise that would be costly to maintain in-house. They stay current with industry trends, use professional tools, and follow proven methodologies to ensure project success. This collaborative approach often results in better outcomes and faster time to market.

When selecting an agency, consider their portfolio, client testimonials, communication style, and ability to understand your business objectives. The right partnership can significantly impact your digital success.

Ready to Start Your Project?

Contact CCI Global today to discuss your digital project needs. Whether you're looking for customer service outsourcing, business services, or other digital services, their experienced team is ready to help bring your vision to life. Request a consultation to learn more about their approach and how they can support your business goals.