Best 11 companies in Durban, South Africa for Business Services services!

Leading agencies include Shandee Virtual Assistants, The Ad Agency, Musato Technologies, SkyHigh Global Contact center and Uncle.Snitch. A total of 11 Business Services providers in Durban, South Africa are ready to help. They serve clients such as IT, E-commerce, Telecommunications, Financial Services, USA, B2B, Retail, Africa, Education and Healthcare. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Durban, South Africa is 3,442,361. Average local salaries are around $12,380, reflecting market rates.

Average starting budget
$4,600
while min. project budget is $500
based on 11 profiles
Average hourly rate
$43
and starting from $10 / hr
based on 11 profiles
Popular skills
AWSShopifyMeta AdsWordPressTikTok AdsGoogle AdsYouTube AdsFacebook Ads
Key technical proficiencies
based on found companies
Also specialize in
Business Services (11)Social Media Marketing (SMM) (5)Web Design (UI/UX) (4)Digital Marketing (4)Call Center Services (4)
Complementary specialties
validated by client feedback
Business Services cover a broad range of behind-the-scenes support to help your company operate effectively. These services might include bookkeeping and accounting, human-resources assistance like payroll and benefits management, project coordination to keep initiatives on track, legal administration such as contract preparation, and general office support. Sub-services often include vendor management, policy development, process improvement consulting, and training programs to boost team productivity.
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Found 11 matching agencies

C
Umhlanga Rocks, South Africa

CCI Global is a leading provider of business services, customer service outsourcing, and sales outsourcing solutions in Africa. The company empowers clients by offering world-class solutions that drive value for their customers and businesses. With extensive experience in the BPO sector, CCI has become Africa's largest outsourcing provider, supporting domestic and international clients across various industries. By leveraging its global capabilities and African expertise, CCI helps clients improve customer engagement, increase productivity, and reduce costs. The company's impact sourcing initiatives also contribute to sustainable development in Africa.

team of 1000+ people

15+ years of industry experience

contact for pricing

contact for pricing

E
Durban, South Africa

Ec3 South Africa offers a range of business services to support companies' growth. The BPO specialists provide customer service outsourcing, call center services, and social media marketing solutions to help businesses enhance their online presence. With expertise in direct marketing and business services, Ec3 helps clients improve customer engagement and drive sales. By leveraging Ec3's services, businesses can streamline operations, increase efficiency, and achieve cost savings. For example, customer service outsourcing enables companies to focus on core activities while maintaining high-quality support for customers. Social media marketing solutions help businesses reach new audiences and build brand awareness. Direct marketing strategies can be tailored to specific client needs to drive conversions and sales. By partnering with Ec3, businesses can tap into the expertise of a seasoned BPO partner and enjoy the benefits of improved customer service, increased online visibility, and enhanced sales performance.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $10k

A
Durban, South Africa

Amalfi Outsourcing provides end-to-end outsourcing solutions to drive business growth. Leveraging data-driven insights and cutting-edge technology, they offer services such as Customer Acquisition, Retention, Customer Service, and Debt Collection. These services help businesses worldwide achieve positive acquisitions, customer satisfaction, and true ROI. With a focus on digital transformation strategies, Amalfi Outsourcing empowers clients to thrive in their respective markets. Their team of skilled professionals delivers bespoke solutions tailored to each client's brand values and company ethos. By forming genuine partnerships with clients, they provide unwavering commitment to excellence.

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

Specializing in digital marketing solutions, Jasvertising Solutions helps businesses succeed online. With expertise in web and software development, e-commerce development, branding, graphic design, digital marketing, advertising, search engine optimization, and social media marketing, the company provides comprehensive services to clients across various industries. By leveraging their tools and experience, businesses can grow their social media presence, get discovered on search engines like Google, and create visually appealing brand identities. Whether it's designing a basic or customized website, creating online stores, or managing social media accounts, Jasvertising Solutions delivers tailored solutions that meet the unique needs of each client.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

t
Durban, South Africa

Talksure is a leading financial services provider that offers innovative, tailor-made customer engagement solutions to businesses of all sizes. By leveraging its growing team of highly motivated and skilled sales specialists, the company delivers exponential revenue growth, maintains long-term relationships, and exceptional standards. With a proven track record, Talksure boosts client revenue and market share through its award-winning sales outsourcing solutions. The company's services include Business Process Outsourcing (BPO) and broker and intermediary solutions for leading insurers. By partnering with reputable companies and developing a highly skilled team, Talksure provides exceptional sales outsource services and emergency response-based services that protect against everyday risks. With a focus on enriching both partners and customers with beneficial products and value-added services, Talksure is a trusted financial services provider to South Africa's well-known brands.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

i
Bikaner, India

iWebwiser is a leading digital consulting company that enables businesses to elevate their possibilities and deliver solutions. With expertise in web & software development, mobile app development, e-commerce development, and IT services & consulting, iWebwiser helps clients transform their digital landscape. By leveraging the power of platform collaborations, experience design, and cutting-edge software solutions, iWebwiser empowers businesses to achieve their goals and stay ahead in the ever-changing technological landscape.

team of 26 - 50 people

7 years of industry experience

rate $50 - $75 / hr

min project budget $10k

M
Durban, South Africa

Musato Technologies is a leading IT company that offers a full spectrum of specialized ICT services to assist individuals, businesses, and organizations achieve their full growth potential. The company provides cutting-edge ICT solutions driven by innovation to help organizations maximize value from their IT investments. Musato Technologies specializes in application development and custom ICT solutions, offering customized and managed ICT solutions to businesses and organizations. The company leverages its expertise in state-of-the-art Information and Communication Technology (ICT) and its alliances with leading industry players to provide the most cutting-edge, efficient, and customized solutions and products. Musato Technologies empowers businesses with the competitive edge required to achieve their goals through reliable, innovative, and state-of-the-art technological infrastructure, services, products, tailored solutions, and technical support. The company assists businesses to align IT investments with their business strategies and needs, providing them with custom-made solutions that exceed their expectations.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

S
Durban, South Africa

Shandee Virtual Assistants offers hassle-free, virtual admin support to help businesses focus on core income-generating activities. Their services include social media management, bookkeeping, administration, business development, and systems management. By outsourcing these tasks, clients can free up time to concentrate on their growth and success. This company provides a range of administrative solutions tailored to meet the needs of organizations of all sizes.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

S
Durban, South Africa

SkyHigh Global Contact Center offers a range of services to help businesses thrive in the competitive market. With over 80 years of experience, they provide tailored solutions to clients across various industries. Their team of experts is equipped to handle complex issues and offer specialized services such as health care, financial services, legal services, telecommunications, transportation, utilities energy, real estate, hospitality, and travel services. By outsourcing with SkyHigh Global, businesses can save up to 70% on expenses and enjoy a fast-growing environment for outsourcing. The company's unique approach is designed to facilitate change, achieve business vision, and optimize performance and productivity.

team of 101 - 250 people

5 years of industry experience

contact for pricing

min project budget $1k

U
Durban, South Africa

As a creative digital consultancy, Uncle.Snitch fuels imagination with impactful digital solutions. Born out of the need to adapt to the new normal, they put talent and technology side by side. This enables them to provide exceptional services such as web and software development, mobile app development, e-commerce development, and more. By combining these services, clients can benefit from improved user experiences, increased efficiency, and enhanced business outcomes. Uncle.Snitch's digital strategy development and content marketing capabilities help businesses reach their target audience and achieve their goals. With a strong focus on UI/UX, app designing, graphic design, product design, and digital marketing, they offer a comprehensive range of services to drive business success.

team of 2 - 10 people

5 years of industry experience

rate $25 - $50 / hr

min project budget $1k

T
Durban, South Africa

The Ad Agency specializes in creating and managing effective digital advertising campaigns for businesses. They focus on boosting e-commerce sales, search results, lead generation, and brand awareness through Google, Facebook, Meta, YouTube, and TikTok ads. Their services include paid social advertising, ad creatives, account management, PPC advertising, and more. By outsourcing their online marketing efforts, businesses can benefit from increased conversions within their budget.

team of 2 - 10 people

2 years of industry experience

rate $50 - $75 / hr

min project budget $1k

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Understanding business services and their role in today's market

Business services encompass specialized functions that support companies in their day-to-day operations, strategic planning, and overall growth. These services include consulting, accounting, marketing, logistics, IT support, and HR management. By outsourcing these critical tasks to expert providers, businesses can improve efficiency, reduce costs, and strengthen their competitive advantage.

The state of the industry today

The business services sector is rapidly evolving, driven by digital transformation, globalization, and changing market dynamics. Providers increasingly rely on advanced technologies such as cloud computing, artificial intelligence (AI), data analytics, and customer relationship management (CRM) software to deliver personalized and scalable solutions. According to a report by Grand View Research, the global business process outsourcing market is projected to reach USD 525 billion by 2030, highlighting the growing demand for specialized external providers.

Common questions businesses ask before selecting an agency

  • Does the agency have experience in our industry?
  • What technologies and tools does the agency utilize?
  • Can they scale services as our business grows?
  • What are the projected timelines and typical project durations?
  • How transparent are their pricing and reporting structures?

Key benefits and potential pitfalls to consider

Hiring a business service provider offers several advantages, including cost savings, enhanced expertise, and increased flexibility. However, choosing the wrong partner can lead to communication gaps, quality issues, or hidden costs. To avoid these pitfalls, clearly outline expectations, verify references, and ensure the provider aligns with your company’s culture and goals.

Typical business service projects vary significantly in length, from short-term engagements lasting a few weeks to comprehensive transformations spanning several months or even years. The duration depends heavily on project scope, complexity, and your organization's specific needs.

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