Leading agencies include Refresh Networks, Integreon, FocusPoint International, Inc., Elixirr and Webhelp. A total of 172 Business Services providers in South Africa are ready to help. They serve clients such as Retail, Healthcare, Business Services, Businesses, Manufacturing, Finance, Financial Services, Business, E-commerce and Technology. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Average local salaries are around $12,380, reflecting market rates.
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Found 172 matching agencies
Edot Digital provides a premium digital marketing service to help businesses upscale their website and marketing strategy to achieve growth. The company specializes in Google Ads and Analytics, branding, website design and development, as well as online stores. Their services include e-commerce development, web design (UI/UX), search engine optimization (SEO), pay per click, email marketing, content writing/copywriting, and more. By leveraging their expertise, businesses can create captivating websites that drive conversions and connect with customers effectively. Edot Digital's scalable eCommerce solutions are tailored to meet the needs of small to large inventory-based businesses, while their bespoke software development solutions cater to complex requirements. With a focus on user experience, creative design, and technical proficiency, Edot Digital helps businesses succeed online.
team of 2 - 10 people
20+ years of industry experience
rate $75 - $100 / hr
min project budget $5k
CCI Global is a leading provider of business services, customer service outsourcing, and sales outsourcing solutions in Africa. The company empowers clients by offering world-class solutions that drive value for their customers and businesses. With extensive experience in the BPO sector, CCI has become Africa's largest outsourcing provider, supporting domestic and international clients across various industries. By leveraging its global capabilities and African expertise, CCI helps clients improve customer engagement, increase productivity, and reduce costs. The company's impact sourcing initiatives also contribute to sustainable development in Africa.
team of 1000+ people
15+ years of industry experience
contact for pricing
contact for pricing
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
CopperTable Consulting provides expert guidance to businesses seeking to thrive in the digital era. By leveraging digital channels and innovative technologies, CopperTable helps organizations streamline processes, enhance marketing efforts, and unlock new opportunities. With a focus on data-driven insights, the company offers a range of services including business process re-engineering, strategic business development, e-commerce solutions, media buying, campaign strategy, social media marketing, CRM implementation, email marketing, agency evaluation, and integration management. By partnering with CopperTable, businesses can gain a competitive edge in their respective markets.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Climate Neutral Group helps organizations reduce their carbon footprint and achieve Net Zero by providing expert tools and services. With a focus on sustainability and social responsibility, the company works with clients to identify areas of improvement and develop strategies for reducing greenhouse gas emissions. By compensating for remaining CO2 emissions through climate projects, Climate Neutral Group supports the achievement of global environmental goals. The company's goal is to help businesses operate within the constraints of the planet while contributing to a better future.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Ec3 South Africa offers a range of business services to support companies' growth. The BPO specialists provide customer service outsourcing, call center services, and social media marketing solutions to help businesses enhance their online presence. With expertise in direct marketing and business services, Ec3 helps clients improve customer engagement and drive sales. By leveraging Ec3's services, businesses can streamline operations, increase efficiency, and achieve cost savings. For example, customer service outsourcing enables companies to focus on core activities while maintaining high-quality support for customers. Social media marketing solutions help businesses reach new audiences and build brand awareness. Direct marketing strategies can be tailored to specific client needs to drive conversions and sales. By partnering with Ec3, businesses can tap into the expertise of a seasoned BPO partner and enjoy the benefits of improved customer service, increased online visibility, and enhanced sales performance.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $10k
Integreon provides a range of services to help corporate legal teams and law firms transform their operational performance. Their solutions include customer service outsourcing, call center services, and sales outsourcing. These services can benefit clients by increasing operational efficiency, agility, and quality. Integreon's expertise is in contract lifecycle management and breach response solutions, making them a leading firm in the industry. By partnering with Integreon, companies can gain a competitive edge and reduce the burden on their in-house staff.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Accace Global bridges the gap between needs and solutions by combining smart technology with a holistic approach. It provides proactive advisory and BPO services to facilitate the smooth operation and growth of small to large-scale, global businesses. With over 800 experts and more than 2,000 customers, Accace offers valuable business solutions just a click away, including legislation updates and country guides. The company's technology powers its service delivery, while empathy is key to understanding clients' needs. This proactive consultancy aims to deliver outstanding services with elevated customer experience.
team of 101 - 250 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Ballito Web Design provides expert web design and online marketing solutions for small businesses. With years of experience in creating stunning websites that capture attention, inform, surprise, delight, and impact audiences. Their services include business services, web design (UI/UX), search engine optimization (SEO). These services can benefit clients by establishing a professional online presence, increasing website traffic, and improving search engine rankings. By partnering with Ballito Web Design, businesses can achieve online success and grow their brand.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Probe CX is a tech-powered global customer experience organisation. It helps clients become modern digital organisations by combining the latest technology with people and process and data. The company provides robotic process automation, business services, and digital marketing. These services enable clients to design, deploy, and manage digital solutions customised to their unique needs. Probe CX optimises customer experience, accelerates time to value, and delivers sustained high performance.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
A global professional services firm providing unique expertise in forensics and investigations, risk and compliance, data and technology, economic and dispute advisory, and strategic business consulting. With multidisciplinary teams of industry leaders, StoneTurn helps clients across the globe address consequential business issues. Founded in 2004, the company operates from offices across five continents, showcasing its commitment to collaboration, integrity, and independence.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Involved Digital delivers tailored digital solutions that drive results for various industries. Their end-to-end digital solutions empower businesses to succeed in healthcare, real estate, manufacturing, and construction. With expertise in web design, UI/UX, advertising, social media marketing, and integrated development, Involved Digital helps clients achieve their online goals. The company's cutting-edge technology, skills, and comprehensive online solutions enable businesses to communicate effectively and reach new heights. By partnering with Involved Digital, organizations can unlock their full potential online and drive success.
team of 2 - 10 people
8 years of industry experience
rate $100 - $150 / hr
min project budget $1k
Elixirr delivers boardroom strategy through to execution, helping clients break away from the pack with state-of-the-art solutions. The company crafts tailored approaches using data, tech, and innovation to unlock real business value. By embedding data into every decision, interaction, and process, Elixirr empowers businesses to power their growth. Elixirr's services include branding and business services, enabling clients to build impactful businesses that make a difference. With expertise in AI, digital assets, and operational improvement, the company helps clients navigate the latest innovation and achieve lasting success.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
FocusPoint International provides Big Data & BI and Business Services to help clients navigate complex global situations. Their travel assistance services ensure safe passage for individuals and groups in need. By leveraging cutting-edge technologies, they respond quickly to crises, providing critical support. Their business services enable companies to make informed decisions with data-driven insights. FocusPoint's team of experts is dedicated to delivering tailored solutions that meet the unique needs of each client.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Way With Words provides high-quality audio to text solutions, ensuring accuracy and efficiency. Their services include transcription, captioning, speech dataset creation, and machine transcription polishing, catering to various industries such as business, media, education, and research. By leveraging their proprietary workflow processes and platforms, clients can benefit from timely delivery, secure data processing, and exceptional contractor vetting. With Way With Words, businesses can focus on their core operations while relying on reliable audio to text solutions.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Nihilent Technologies empowers organizations to reach new heights by providing cutting-edge business services. With a strong foundation in IT, the company delivers tailored solutions that drive efficiency, boost productivity, and enhance competitiveness. By leveraging its expertise in resolving complex issues, Nihilent helps businesses navigate through challenges and capitalize on opportunities. The company's services cater to various industries, including those reliant on media coverage, economic stability, and technological advancements.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Specializing in e-commerce development, web design, and digital marketing, WritersHand Studios helps businesses establish themselves as brands. With expertise in graphic design, social media marketing, and SEO, the company delivers innovative solutions to drive growth and engagement. By providing top-quality services at affordable rates, WritersHand Studios supports small to medium-sized enterprises (SMMEs) and startups during their bootstrapping phases. The company's creative approach and commitment to service excellence enable businesses to stand out in a crowded market.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Circle Media Digital Agency offers a comprehensive range of services to transform businesses. With expertise in web design, logo creation, branding, and digital marketing, they help clients achieve their goals. By providing professional logo design, website development, and social media management, Circle Media elevates brands and increases online presence.
team of 2 - 10 people
7 years of industry experience
rate $50 - $75 / hr
contact for pricing
DSG enables businesses to optimize their customer experience, adapt to new market realities, and embrace digital transformation. With a reputation for delivering world-class customer experience and technology services, DSG provides integrated customer experience solutions, design and development studios, mobile virtual services enablement, cybersecurity solutions, mobile media marketing solutions, e-commerce technology partnerships, and more. These services help businesses build quality relationships with customers, increase revenue, and stay ahead of the competition.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
SELMO-PRO is a leading provider of call center software solutions in South Africa. With its innovative Selmo Sales Ecosystem, the company enables businesses to automate their sales processes and generate more leads efficiently. The key features of SELMO-PRO's predictive dialer technology include advanced algorithms that help identify potential clients and automate manual dialing. By choosing SELMO-PRO, companies from various industries have reported significant improvements in their sales performance. The Selmo Sales Ecosystem provides a comprehensive platform for businesses to manage their sales operations effectively, resulting in increased revenue growth and customer satisfaction. SELMO-PRO's services include maintenance and support for its software solutions, ensuring that businesses can focus on their core activities. By partnering with SELMO-PRO, companies can benefit from improved sales productivity, enhanced customer engagement, and data-driven insights to inform their business decisions.
team of 2 - 10 people
5 years of industry experience
contact for pricing
contact for pricing
BlueSky enables clients to thrive in the digital age with cloud-based solutions that drive efficiency, effectiveness, and growth. The company offers Big Data & BI, Implementation Services, IT Services & Consulting, Cloud Consulting, Cloud Computing Services, Maintenance & Support, and Business Services. These services empower businesses to start transforming their operations for a customer-obsessed era. By partnering with Salesforce, AWS, Tableau, and Alteryx, BlueSky delivers cutting-edge cloud-based solutions that support digital transformation. The company's agile mindset and culture of curiosity allow it to deliver innovative solutions that push the boundaries of what is possible.
team of 101 - 250 people
8 years of industry experience
contact for pricing
contact for pricing
Sourcefit provides customized offshore and nearshore staffing solutions to help businesses lower costs and improve efficiency. With a focus on web and software development, big data and BI, business services, and more, Sourcefit empowers clients to build dedicated teams that drive long-term value. By offering flexible part-time options and no locked-in contracts, Sourcefit helps businesses thrive in today's competitive landscape. From IT to finance, healthcare, retail, e-commerce, legal, real estate, telecom, and advertising, Sourcefit supports a wide range of industries with expertise and dedication.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
min project budget $1k
Refresh Networks is a leading provider of IT staff augmentation and business services. By leveraging our expertise, clients can transform their business and improve their bottom line. Our team of professionals provides tailored solutions to meet the unique needs of each client. With years of experience in IT staff augmentation, we can help businesses overcome staffing challenges and reduce costs. Our business services include a range of support functions that enable clients to focus on core activities. By partnering with Refresh Networks, businesses can access a talented pool of skilled professionals, enhance their operations, and drive growth.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
Monocle Solutions offers a range of management consulting services to banks and insurance companies. Their expertise includes modernisation and integration in finance, risk, and treasury disciplines. They also provide system optimisation to achieve strategic business transformation and expert guidance on market conduct and compliance regulations. With 20 years of experience in financial services, Monocle provides bespoke solutions for markets and trading operations. The company is committed to sound corporate governance and community responsibility. Their clients benefit from accelerated digital enterprise transformations and enhanced data systems and technologies.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easySouth Africa's digital agency industry is rapidly evolving, driven by increased digital adoption among businesses and consumers alike. With internet penetration reaching over 68% of the population in 2023, digital marketing, social media management, and web development services have significantly expanded. Johannesburg, Cape Town, and Durban have emerged as central hubs for digital agencies, hosting both local and international players.
Despite growth, the digital agency landscape faces several challenges, including economic uncertainty, limited digital infrastructure in rural areas, and a significant digital skills gap. Agencies struggle to retain skilled professionals, as talent often migrates abroad or to larger local companies offering better incentives.
Yet, significant opportunities remain:
In conclusion, South Africa's digital agency industry shows promising growth driven by increased digital adoption, despite facing infrastructure and skills challenges. Agencies that innovate and adapt to local market conditions will likely benefit substantially in the coming years.
Business services encompass specialized functions that support companies in their day-to-day operations, strategic planning, and overall growth. These services include consulting, accounting, marketing, logistics, IT support, and HR management. By outsourcing these critical tasks to expert providers, businesses can improve efficiency, reduce costs, and strengthen their competitive advantage.
The business services sector is rapidly evolving, driven by digital transformation, globalization, and changing market dynamics. Providers increasingly rely on advanced technologies such as cloud computing, artificial intelligence (AI), data analytics, and customer relationship management (CRM) software to deliver personalized and scalable solutions. According to a report by Grand View Research, the global business process outsourcing market is projected to reach USD 525 billion by 2030, highlighting the growing demand for specialized external providers.
Hiring a business service provider offers several advantages, including cost savings, enhanced expertise, and increased flexibility. However, choosing the wrong partner can lead to communication gaps, quality issues, or hidden costs. To avoid these pitfalls, clearly outline expectations, verify references, and ensure the provider aligns with your company’s culture and goals.
Typical business service projects vary significantly in length, from short-term engagements lasting a few weeks to comprehensive transformations spanning several months or even years. The duration depends heavily on project scope, complexity, and your organization's specific needs.
Expert guidance to help you find the perfect Business Services agency partner for your project in South Africa from 172 available options
Before contacting Business Services agencies in South Africa, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Business Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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