Leading agencies include Dial a Nerd, Kupa Creative Group, The King's Speech, FocusPoint International, Inc. and Webhelp. A total of 57 Business Services providers in Cape Town, South Africa are ready to help. They serve clients such as Retail, Business, Business Services, Businesses, Real Estate, South Africa, Manufacturing, Financial Services, IT and Startups. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Cape Town, South Africa is 3,740,026. Average local salaries are around $12,380, reflecting market rates.
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Found 57 matching agencies
CCI Global is a leading provider of business services, customer service outsourcing, and sales outsourcing solutions in Africa. The company empowers clients by offering world-class solutions that drive value for their customers and businesses. With extensive experience in the BPO sector, CCI has become Africa's largest outsourcing provider, supporting domestic and international clients across various industries. By leveraging its global capabilities and African expertise, CCI helps clients improve customer engagement, increase productivity, and reduce costs. The company's impact sourcing initiatives also contribute to sustainable development in Africa.
team of 1000+ people
15+ years of industry experience
contact for pricing
contact for pricing
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
Climate Neutral Group helps organizations reduce their carbon footprint and achieve Net Zero by providing expert tools and services. With a focus on sustainability and social responsibility, the company works with clients to identify areas of improvement and develop strategies for reducing greenhouse gas emissions. By compensating for remaining CO2 emissions through climate projects, Climate Neutral Group supports the achievement of global environmental goals. The company's goal is to help businesses operate within the constraints of the planet while contributing to a better future.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Accace Global bridges the gap between needs and solutions by combining smart technology with a holistic approach. It provides proactive advisory and BPO services to facilitate the smooth operation and growth of small to large-scale, global businesses. With over 800 experts and more than 2,000 customers, Accace offers valuable business solutions just a click away, including legislation updates and country guides. The company's technology powers its service delivery, while empathy is key to understanding clients' needs. This proactive consultancy aims to deliver outstanding services with elevated customer experience.
team of 101 - 250 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Probe CX is a tech-powered global customer experience organisation. It helps clients become modern digital organisations by combining the latest technology with people and process and data. The company provides robotic process automation, business services, and digital marketing. These services enable clients to design, deploy, and manage digital solutions customised to their unique needs. Probe CX optimises customer experience, accelerates time to value, and delivers sustained high performance.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Involved Digital delivers tailored digital solutions that drive results for various industries. Their end-to-end digital solutions empower businesses to succeed in healthcare, real estate, manufacturing, and construction. With expertise in web design, UI/UX, advertising, social media marketing, and integrated development, Involved Digital helps clients achieve their online goals. The company's cutting-edge technology, skills, and comprehensive online solutions enable businesses to communicate effectively and reach new heights. By partnering with Involved Digital, organizations can unlock their full potential online and drive success.
team of 2 - 10 people
8 years of industry experience
rate $100 - $150 / hr
min project budget $1k
FocusPoint International provides Big Data & BI and Business Services to help clients navigate complex global situations. Their travel assistance services ensure safe passage for individuals and groups in need. By leveraging cutting-edge technologies, they respond quickly to crises, providing critical support. Their business services enable companies to make informed decisions with data-driven insights. FocusPoint's team of experts is dedicated to delivering tailored solutions that meet the unique needs of each client.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Way With Words provides high-quality audio to text solutions, ensuring accuracy and efficiency. Their services include transcription, captioning, speech dataset creation, and machine transcription polishing, catering to various industries such as business, media, education, and research. By leveraging their proprietary workflow processes and platforms, clients can benefit from timely delivery, secure data processing, and exceptional contractor vetting. With Way With Words, businesses can focus on their core operations while relying on reliable audio to text solutions.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Specializing in e-commerce development, web design, and digital marketing, WritersHand Studios helps businesses establish themselves as brands. With expertise in graphic design, social media marketing, and SEO, the company delivers innovative solutions to drive growth and engagement. By providing top-quality services at affordable rates, WritersHand Studios supports small to medium-sized enterprises (SMMEs) and startups during their bootstrapping phases. The company's creative approach and commitment to service excellence enable businesses to stand out in a crowded market.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Circle Media Digital Agency offers a comprehensive range of services to transform businesses. With expertise in web design, logo creation, branding, and digital marketing, they help clients achieve their goals. By providing professional logo design, website development, and social media management, Circle Media elevates brands and increases online presence.
team of 2 - 10 people
7 years of industry experience
rate $50 - $75 / hr
contact for pricing
DSG enables businesses to optimize their customer experience, adapt to new market realities, and embrace digital transformation. With a reputation for delivering world-class customer experience and technology services, DSG provides integrated customer experience solutions, design and development studios, mobile virtual services enablement, cybersecurity solutions, mobile media marketing solutions, e-commerce technology partnerships, and more. These services help businesses build quality relationships with customers, increase revenue, and stay ahead of the competition.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
SELMO-PRO is a leading provider of call center software solutions in South Africa. With its innovative Selmo Sales Ecosystem, the company enables businesses to automate their sales processes and generate more leads efficiently. The key features of SELMO-PRO's predictive dialer technology include advanced algorithms that help identify potential clients and automate manual dialing. By choosing SELMO-PRO, companies from various industries have reported significant improvements in their sales performance. The Selmo Sales Ecosystem provides a comprehensive platform for businesses to manage their sales operations effectively, resulting in increased revenue growth and customer satisfaction. SELMO-PRO's services include maintenance and support for its software solutions, ensuring that businesses can focus on their core activities. By partnering with SELMO-PRO, companies can benefit from improved sales productivity, enhanced customer engagement, and data-driven insights to inform their business decisions.
team of 2 - 10 people
5 years of industry experience
contact for pricing
contact for pricing
BlueSky enables clients to thrive in the digital age with cloud-based solutions that drive efficiency, effectiveness, and growth. The company offers Big Data & BI, Implementation Services, IT Services & Consulting, Cloud Consulting, Cloud Computing Services, Maintenance & Support, and Business Services. These services empower businesses to start transforming their operations for a customer-obsessed era. By partnering with Salesforce, AWS, Tableau, and Alteryx, BlueSky delivers cutting-edge cloud-based solutions that support digital transformation. The company's agile mindset and culture of curiosity allow it to deliver innovative solutions that push the boundaries of what is possible.
team of 101 - 250 people
8 years of industry experience
contact for pricing
contact for pricing
Sourcefit provides customized offshore and nearshore staffing solutions to help businesses lower costs and improve efficiency. With a focus on web and software development, big data and BI, business services, and more, Sourcefit empowers clients to build dedicated teams that drive long-term value. By offering flexible part-time options and no locked-in contracts, Sourcefit helps businesses thrive in today's competitive landscape. From IT to finance, healthcare, retail, e-commerce, legal, real estate, telecom, and advertising, Sourcefit supports a wide range of industries with expertise and dedication.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
min project budget $1k
World Wide Creative is a leading provider of IT services and consulting, business services, product design, digital strategy development, and market research. By leveraging its expertise in these areas, the company helps clients create more employee-centric, high-performing, and socially responsible organizations. With a focus on Future Fit HR and People Consultancy, World Wide Creative enables businesses to transform their HR functions and become more agile, adaptable, and innovative. The company's services are designed to help clients overcome common HR challenges and achieve their goals in an exponential age.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
TopCertifier offers a hassle-free approach to international quality certification, making it simpler, faster, and more affordable. With 100% success guaranteed, clients can trust that their certifications will be achieved with the expertise of TopCertifier's consultants from across various industry domains. This proactive approach ensures domination in the competitive market and facilitates new client acquisition. TopCertifier provides a well-documented certification process, ensuring transparency and accountability. After certification, clients have access to 24/7 support teams, further enhancing their experience. With TopCertifier, certification is guaranteed, and no additional fees are required for non-certification.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Boldr provides business services, customer service outsourcing, and call center services to help clients build diverse and engaged global teams. By outsourcing non-core functions, companies can focus on high-value work and improve personal and business performance. Boldr's flexible solutions deliver on diverse performance needs, empowering businesses to scale up with confidence. With a strong commitment to social sustainability and impact, Boldr builds bridges to an ethical supply chain aligned with its principles. The company prioritizes positive outcomes for clients, team members, and local communities, creating circular value for all stakeholders.
team of 501 - 1000 people
9 years of industry experience
contact for pricing
min project budget $1k
Digital Butter helps businesses create a clear message, connect with customers, and grow their revenue through digital marketing and branding. They provide services such as social media marketing, content marketing, and website design to help organizations stand out in a sea of noise. By implementing proven strategies, Digital Butter creates a strong online presence that demands attention and helps businesses find, engage with, and retain new customers. This enables companies to grow again and achieve their goals. Their mission is to change the way purpose-driven businesses are marketed, using digital marketing and branding to create a clear message and brand story that resonates with customers.
team of 2 - 10 people
7 years of industry experience
rate $50 - $75 / hr
min project budget $1k
R-Squared Digital provides personalized influencer marketing solutions that drive real results. By partnering with experienced professionals and cutting-edge technology, they create customized campaigns that engage targeted audiences. Their integrated digital consulting services also include branding, market research, and online community management to help businesses succeed in the digital landscape. With a focus on quality over quantity, R-Squared Digital helps brands achieve their goals through effective influencer marketing.
team of 2 - 10 people
20+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
121 BPO provides specialized business process outsourcing services, including customer service outsourcing, call center services, and more. By leveraging their expert team, businesses can focus on core operations while maintaining high-quality customer experiences. With a focus on precision and reliability, 121 BPO helps clients turn detractors into promoters, save significant time and money, and ensure guaranteed business continuity.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
Kupa Creative Group offers comprehensive digital marketing services across various platforms and channels. They provide data-driven solutions that include analytics and strategic marketing, ensuring clients' websites are fully SEO-serviced and visible on Google and other AI-enabled search engines. Their expertise includes web design, UI/UX, social media marketing, content marketing, email marketing, sales outsourcing, SMS marketing, and more. With over 50 completed websites since 2020 in eight countries, they have established a strong presence across Africa. The company's team manages multiple clients' mailing lists and runs successful email marketing campaigns. They also handle various social media channels for diversified clients, delivering smart, strategic, strong results.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Dial a Nerd provides a comprehensive range of IT services and solutions to ensure your business runs smoothly. From network architecture design to managed services, our team offers seamless support for Educational Institutions, professional firms, and small businesses. With unlimited remote and telephonic support for a fixed monthly fee, you can rely on us for 24/7 assistance. Our cloud services allow for flexible scalability, while IT contracts provide tailored solutions for your unique needs. By choosing Dial a Nerd, you benefit from improved productivity, increased security, and enhanced performance.
team of 26 - 50 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
A leading provider of media training, public speaking, and PR services, The King's Speech empowers individuals and businesses to effectively communicate their message. With a comprehensive range of tailored workshops and courses in presentation skills, media training, and crisis communications, they help unlock true communication potential. Their expert trainers provide actionable insights, practical tips, and personalized coaching to master public speaking anxiety for good. By investing in their services, clients can enhance their confidence when dealing with the media, improve their internal and external communication, and achieve success in their careers.
team of 2 - 10 people
10+ years of industry experience
rate $150 - $200 / hr
min project budget $1k
Sigma Connected Group provides business services and customer service outsourcing solutions to help businesses grow. With 24/7 white-label customer contact and service centre solutions, they offer flexible and scalable services across multiple channels. This enables businesses to focus on their core operations while leveraging the expertise of Sigma Connected Group's teams. By providing outsourced customer contact and BPO solutions, Sigma Connected Group helps clients improve customer experience and achieve better outcomes.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyBusiness services encompass specialized functions that support companies in their day-to-day operations, strategic planning, and overall growth. These services include consulting, accounting, marketing, logistics, IT support, and HR management. By outsourcing these critical tasks to expert providers, businesses can improve efficiency, reduce costs, and strengthen their competitive advantage.
The business services sector is rapidly evolving, driven by digital transformation, globalization, and changing market dynamics. Providers increasingly rely on advanced technologies such as cloud computing, artificial intelligence (AI), data analytics, and customer relationship management (CRM) software to deliver personalized and scalable solutions. According to a report by Grand View Research, the global business process outsourcing market is projected to reach USD 525 billion by 2030, highlighting the growing demand for specialized external providers.
Hiring a business service provider offers several advantages, including cost savings, enhanced expertise, and increased flexibility. However, choosing the wrong partner can lead to communication gaps, quality issues, or hidden costs. To avoid these pitfalls, clearly outline expectations, verify references, and ensure the provider aligns with your company’s culture and goals.
Typical business service projects vary significantly in length, from short-term engagements lasting a few weeks to comprehensive transformations spanning several months or even years. The duration depends heavily on project scope, complexity, and your organization's specific needs.
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