Unveil 16 companies in Dallas, United States providing Call Center Services services!

Leading agencies include ClientCurve, Inc, Corporate Communications Center, Inc., Choice Specialists, Southwest Recovery Services and Operatix. A total of 16 Call Center Services providers in Dallas, United States are ready to help. They serve clients such as Healthcare, Real Estate, Financial Services, CEOs, Sales, Legal, Travel, Retail, Energy and Finance. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Dallas, United States is 1,288,457. Average local salaries are around $80,116, reflecting market rates.

Average starting budget
$2,700
while min. project budget is $500
based on 16 profiles
Average hourly rate
$56
and starting from $10 / hr
based on 16 profiles
Popular skills
PBXFormsPowerBILive ChatSoft PhoneOffice 365Power DialerPowerAutomateClick to DialMicrosoft Azure
Key technical proficiencies
based on found companies
Also specialize in
Business Services (16)Call Center Services (16)Sales Outsourcing (5)Customer Service Outsourcing (4)Email Marketing (3)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 16 matching agencies

I
Atlanta, United States

Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

W
Dallas, United States

Working Solutions provides outsourced customer service solutions to businesses, offering a range of services including business services and call center services. By partnering with Working Solutions, companies can benefit from cost-effective customer experiences, improved sales and service, and enhanced competitiveness. With its vast network of professional agents and cutting-edge technology, Working Solutions delivers high-quality customer service that meets the unique needs of each client.

team of 101 - 250 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

S
Dallas, United States

SupportNinja provides a range of services to help businesses grow, including call center services and sales outsourcing. These services enable companies to provide excellent customer service, build a thriving online presence, and drive great customer experience. By outsourcing these tasks, businesses can focus on their core activities and achieve key business outcomes. SupportNinja's customized, agile solutions combine cutting-edge technology with value-centricity to foster high-performing teams that turn growing pains into efficient pathways to profitability. With flexible contracts and a global team, businesses can scale quickly and easily. By partnering with SupportNinja, companies can drive better business results, free up resources, accelerate growth, and solve for scale.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

contact for pricing

E
Nacogdoches, United States

Etech Global Services delivers next-generation Business Process Outsourcing (BPO) solutions, leveraging artificial intelligence and human intelligence to enhance customer experiences and shareholder value. The company provides Inbound & Outbound Call Center Services, Customer Service Outsourcing, Call Center Quality Assurance, and Sales Outsourcing. These services enable clients to build stronger brands, strengthen customer relationships, and gain market share. Etech's culture is built on servant leadership, prioritizing the needs of others first. This approach empowers call center agents with training and coaching to focus on critical behaviors, creating improved customer experiences. By converting data into strategic insights, Etech helps clients make informed decisions through data-driven decision-making. The company's technology solutions are delivered in a secure environment, empowering brands to grow exponentially.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

O
Dallas, United States

Operatix accelerates growth for B2B software vendors by generating pipeline and revenue across the globe. Their high-performing Sales Development Teams specialize in helping clients accelerate growth through outbound sales development, lead qualification, marketing acceleration services, and channel acceleration services. With over 800 clients choosing their Pipeline Growth Solutions, Operatix offers global coverage, deep knowledge of the B2B tech market, and expertise in developing sales development teams. Their services benefit clients by increasing revenue, ROI on marketing activities, and providing local market coverage. Operatix's team of experts can help clients scale quickly, provide flexible SDR needs, and maximize conversion from lead to pipeline.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $5k

E

EVS7 provides a range of cloud-based solutions for businesses, including power dialers, telephone answering services, and inbound and outbound cloud calling. These solutions are designed to empower sales teams and call centers by increasing productivity and efficiency. With EVS7's state-of-the-art technology, agents can work from anywhere, making or handling more calls than ever before. The company's software security and protection are also top-notch, providing a safe and reliable platform for businesses to grow and thrive.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

S
Addison, United States

Providing creative solutions to common problems, Southwest Recovery Services offers expert debt collection and financial business process outsourcing (BPO) services. With over 20 years of experience, the company specializes in accounts receivable management solutions for businesses across various industries. By handling back and front office BPO, clients can focus on growing their core competencies. The company's advisors are standing by to help prevent unnecessary financial shortfalls. Southwest Recovery Services offers customized services tailored to each client's needs, utilizing state-of-the-art technologies to increase productivity while decreasing costs. The company provides a wide range of debt collection services and revenue cycle management solutions to propel businesses forward.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

Corporate Communications Center delivers a complete resource of full-color digital presses for personalized document printing and automated mailing services. This allows businesses to increase response rates with targeted audience list sourcing and print high-quality materials efficiently. The company provides a single-source solution for both printing and mailing, handling projects such as letters, postcards, brochures, and more. They specialize in same-day mass mailing and offer digital printing services for convenience. By outsourcing these tasks, businesses can save time and focus on their core activities.

team of 2 - 10 people

30+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

T
Dallas, United States

TeraCloud, Inc. provides expert managed IT services, consulting, and cybersecurity solutions to businesses of all sizes. Their services include cloud computing, IT support, Microsoft Azure and Office 365 cloud solutions, Microsoft Dynamics, remote workers, and more. By outsourcing IT management to TeraCloud, businesses can optimize their technology infrastructure, improve employee productivity, and enhance overall competitiveness. With a focus on security and compliance, TeraCloud helps organizations protect themselves against growing threats in the digital age. From cloud migration to cybersecurity services, TeraCloud offers a comprehensive range of solutions tailored to meet the unique needs of each client. By partnering with TeraCloud, businesses can enjoy improved efficiency, reduced costs, and enhanced business agility.

team of 2 - 10 people

10+ years of industry experience

rate $150 - $200 / hr

min project budget $1k

C
Dallas, United States

Choice Specialists is a trusted and award-winning recruitment agency that provides bespoke staffing solutions to businesses in Dallas and surrounding areas. With over two decades of experience, they excel in matching exceptional talent with the city's premier employers, nurturing professional growth and satisfying staffing needs across various sectors. Their expert recruiters offer tailored services in business services and call center services, helping companies drive organizational success. By leveraging their expertise, clients can tap into a skilled pool of candidates, optimize their job search processes, and enhance their workforce's performance.

team of 501 - 1000 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

C
Dallas, United States

ClientCurve, Inc is a leading provider of B2B lead generation and marketing solutions. They help businesses like TVS Infotech Ltd and Sapience stay ahead of the competition by generating high-quality leads. With their expertise in services such as Customer Service Outsourcing, Branding, Advertising, SEO, SMM, Digital Strategy development, Content Marketing, Pay Per Click, Marketing Strategy, Email Marketing, Market Research, Event Marketing, Call Center Services, and Sales Outsourcing, clients can increase their chances of winning deals. By leveraging the power of qualified leads, businesses can accelerate revenue growth and expand their market reach. ClientCurve's solutions are designed to help companies like Cushman & Wakefield achieve their marketing objectives. With a strong presence in multiple regions, they have helped over 220+ clients across the globe. Their services are tailored to meet the unique needs of each client, ensuring maximum ROI. Whether it's setting up B2B meetings for sales teams or creating million-dollar pipelines, ClientCurve has the expertise and resources to make it happen.

team of 26 - 50 people

15+ years of industry experience

rate $50 - $75 / hr

min project budget $10k

Nimble Remote Subscription Staffing provides highly skilled remote staff to scale business operations. They offer pre-vetted virtual assistants with minimum 5 years of relevant experience to represent businesses and carry out responsible tasks on a monthly subscription. This service helps entrepreneurs and executives move their businesses forward, allowing them to focus on growth and maximize output.

team of 2 - 10 people

8 years of industry experience

contact for pricing

min project budget $1k

S
Dallas, United States

Superior Medical Management Inc. helps medical practices maximize reimbursement by providing comprehensive billing and processing services. With expertise in coding, billing, and follow-up, they ensure accurate and timely payments. Their goal is to simplify medical billing and processing, allowing businesses to focus on patient care. By leveraging their extensive appeals capabilities and reporting tools, clients can negotiate better coverage contracts with hospitals. Superior's personalized solutions result in increased cash flow and improved financial performance.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

M
Dallas, United States

Medical Connections offers traditional telephone answering, call center services, and virtual receptionists to healthcare businesses. These services enable clients to focus on their core operations while receiving prompt attention during office hours. With a strong foundation in the healthcare market, Medical Connections provides reliable equipment and telephony solutions for 99.99% uptime. By partnering with Medical Connections, healthcare professionals can ensure consistent customer service, even outside regular business hours.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

A
Dallas, United States

ALTHI Solutions empowers businesses to achieve success through its comprehensive range of services. The company's expertise in web and software development enables clients to create engaging digital experiences that drive results. With a focus on mobile app development, business services, design, and call center services, Althi Solutions helps organizations streamline operations and enhance customer satisfaction. By leveraging cutting-edge technologies such as financial compliance software solutions, the company fosters a competitive edge for its clients. Whether it's UI/UX, logo design, or product design, Althi Solutions brings innovative thinking to every project. The result is a unique blend of functionality, style, and performance that sets businesses apart from the competition.

team of 2 - 10 people

4 years of industry experience

contact for pricing

min project budget $1k

O
Dallas, United States

Outboundify empowers businesses to boost sales performance with its cutting-edge call center services and sales outsourcing solutions. By leveraging advanced technologies, the company helps clients streamline their sales processes, enhance customer engagement, and drive revenue growth. Their services encompass a range of capabilities, including business process management, customer relationship management, and data-driven decision-making. By partnering with Outboundify, businesses can tap into a skilled team of sales professionals, expertly handling inbound and outbound sales calls to deliver personalized experiences for customers. With its expertise in call center services and sales outsourcing, the company helps clients achieve improved sales performance, increased productivity, and enhanced customer satisfaction.

team of 2 - 10 people

9 years of industry experience

contact for pricing

min project budget $1k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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