Leading agencies include Touchstone Communications, Genius Traders, Trademark in Pakistan, E-ALPHA (PRIVATE) LIMITED and OutRightjob. A total of 9 Call Center Services providers in Islamabad, Pakistan are ready to help. They serve clients such as Technology, IT, Retail, Markets, Finance, Healthcare, Young talent, Manufacturing, Digital Agencies and Online Businesses. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Islamabad, Pakistan is 1,009,832. Average local salaries are around $1,500, reflecting market rates.
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Found 9 matching agencies
As a leading business process outsourcing (BPO) company, Touchstone Communications offers a range of services to help businesses thrive. Their software development capabilities enable them to create custom solutions tailored to specific needs. The call center services provided by the company allow for efficient customer communication and lead conversion. With social media marketing expertise, they help clients establish a strong online presence. By outsourcing tasks to Touchstone Communications, businesses can save 40-70% on costs while minimizing financial risks. Their PCI-compliant transactions ensure secure payment processing. Overall, the company's focus on delivering exceptional customer experiences has earned them 100+ satisfied clients.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Genius Traders offers a range of services to businesses and individuals in Islamabad. Their IT services include providing dedicated support for clients with problems, starting from Rs. 20,000. This ensures that clients get the best possible solutions for their technical issues. Additionally, Genius Traders provides secure payment options, giving clients peace of mind. Their business services are designed to help companies grow and succeed in the competitive market. By partnering with Genius Traders, businesses can benefit from expert advice and guidance. The company's call center services are also available to provide clients with a dedicated point of contact for their queries and concerns.
team of 2 - 10 people
1 year of industry experience
rate $25 - $50 / hr
min project budget $25k
E-Alpha Services offers a comprehensive suite of solutions to help businesses thrive in the digital age. From business consulting and customer service outsourcing to web design, branding, and marketing strategy, their services cater to various industry needs. With expertise in eCommerce marketing, social media management, and lead generation, E-Alpha helps businesses establish a strong online presence. Their team provides guidance on setting up and optimizing e-commerce platforms, including Amazon and eBay. Additionally, they offer courses on WordPress design, SEO, and content writing, enabling clients to develop in-demand skills. By partnering with E-Alpha, businesses can streamline their operations, drive growth, and achieve success.
team of 2 - 10 people
3 years of industry experience
contact for pricing
min project budget $1k
Trademark in Pakistan offers comprehensive services to protect intellectual property rights. They provide trademark registration, design registration, patent drafting, and brand protection services to businesses globally. With their expert lawyers, you can safeguard your brand from infringement and expand your business internationally. Their services help companies navigate the complexities of IP law and ensure they have a strong online presence.
team of 2 - 10 people
5 years of industry experience
contact for pricing
min project budget $1k
OutRightjob helps businesses increase revenue and grow their customer base by offering a range of services, including business services, design, web design, branding, graphic design, video production, logo design, packaging design, search engine optimization, social media marketing, content marketing, pay per click, email marketing, call center services, and video marketing. These services enable businesses to refine their soft skills, increase customer engagement, and drive sales growth. With a focus on youth development, OutRightjob provides a supportive environment for career growth and learning.
team of 26 - 50 people
8 years of industry experience
contact for pricing
contact for pricing
ConnectX provides end-to-end process support to clients, streamlining and simplifying business operations with highly trained professionals and state-of-the-art technology. The company delivers quantifiable and lasting results, bringing about transformation that leads the way towards more robust systems, processes, and higher efficiency at lower costs. ConnectX transcends borders with a remote task force providing services befitting clients' business needs. The company offers a unique blend of skills, expertise, and service, delivering results beyond expectations. With a focus on innovation and growth, ConnectX creates economic opportunities for young talent and fosters an entrepreneurial mindset to enhance capacity in the global market.
team of 26 - 50 people
4 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Sansom Consulting provides expert support services tailored to meet specific business needs. Their dedicated team offers a range of services, including customer service outsourcing, call center services, and business services. These services enable businesses to focus on their core activities while ensuring seamless support and efficient operations. With over 150 clients since its inception in 2021, Sansom Consulting has established itself as a trusted partner for businesses seeking high-quality support services. Their commitment to excellence and personalized service sets them apart from competitors.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $1k
Leads Expert BPO PVT LTD provides a range of expert business solutions to help businesses succeed. With years of experience in the industry, they offer high-quality services such as customer service outsourcing, call center services, and sales outsourcing. These services are designed to provide businesses with increased efficiency, improved customer satisfaction, and enhanced revenue growth. By leveraging their expertise in tele-marketing, digital marketing, and graphic design, businesses can gain a competitive edge in the market. Leads Expert BPO PVT LTD's commitment to excellence ensures that clients receive top-notch services that meet their unique needs.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $5k
Rezolves delivers comprehensive business process outsourcing solutions tailored to meet the unique needs of each client. With expertise in accounting, resource placement, medical coding, and marketing, Rezolves provides seamless financial, staffing, healthcare documentation, and brand management solutions. By specializing in market analysis, product launch, and revenue maximization, Rezolves helps businesses achieve sustained financial growth. The company's strategy development services also focus on effective planning, reducing acquisition costs, increasing sales revenue, and enhancing brand reputation. Rezolves' team of experts manages campaigns, offers virtual assistance, handles orders, and provides both inbound and outbound calling to streamline operations. By delegating niche tasks, businesses can focus on the bigger picture and achieve increased efficiency, cost savings, and exceptional customer satisfaction.
team of 2 - 10 people
9 years of industry experience
contact for pricing
min project budget $1k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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