Unveil 3 companies in Jeddah, Saudi Arabia providing Call Center Services services!

Leading agencies include Moscar Business Solutions, Twerlo AI and Elite Design Studio. A total of 3 Call Center Services providers in Jeddah, Saudi Arabia are ready to help. They serve clients such as Business, Healthcare, E-commerce, Real Estate, Entertainment, Event Management and Non-Governmental Organizations. Local internet speeds average 122.28 Mbps, supporting fast development and collaboration. Population of Jeddah, Saudi Arabia is 3,430,697. Average local salaries are around $21,543, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 3 profiles
Average hourly rate
$29
and starting from $10 / hr
based on 3 profiles
Also specialize in
Business Services (3)Call Center Services (3)AI Development (1)IoT Development (1)Video Production (1)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Trusted by
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Found 3 matching agencies

T
Dubai, United Arab Emirates

Twerlo AI offers a comprehensive business communication platform that integrates seamlessly with WhatsApp. This platform provides numerous benefits to businesses, including free chatbots, unlimited team accounts, and easy tracking of available drivers. With Twerlo AI, businesses can manage all their WhatsApp chats from a single unified number, communicate with customers effectively, and automate conversation and queries with AI bots. The platform is suitable for various industries such as healthcare, real estate, e-commerce, and non-governmental organizations.

team of 2 - 10 people

7 years of industry experience

rate $25 - $50 / hr

min project budget $1k

Moscar Business Solutions is a premier outsourcing company that offers a range of services to help businesses thrive in the digital world. Their primary focus is on providing high-quality, custom software solutions tailored to meet the unique needs of each client. With expertise in call center services and business services, Moscar Business Solutions helps clients maximize their potential by accessing the resources they need to succeed. By partnering with Moscar, businesses can focus on growth strategies while leveraging the company's expertise in productivity, technology, and talent management. The services provided by Moscar include software development, employer of record solutions, and more. This allows clients to scale their teams up or down rapidly, making it an ideal choice for companies looking to adapt to changing market conditions.

team of 2 - 10 people

5 years of industry experience

contact for pricing

min project budget $1k

E
Jeddah, Saudi Arabia

Elite Design Studio offers a comprehensive range of services to engage target audiences, promote businesses, and enhance corporate events. Their end-to-end video production services include creating time-lapse videos, animations, TV commercials, and safety videos. The company also provides customized solutions for immersive interactive and linear content creators. With an experienced team of event videographers, they capture essential moments and conduct on-camera interviews to create high-quality videos that meet clients' specific needs. By leveraging design techniques, Elite Design Studio helps businesses influence their decisions with targeted branding strategies.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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