Hire 7 companies in Oklahoma City, United States for Call Center Services services!

Leading agencies include Crescent Consulting, Southwest Recovery Services, Insight Global, Summit Technology Group and Vudu Consulting. A total of 7 Call Center Services providers in Oklahoma City, United States are ready to help. They serve clients such as Healthcare, Sales, Legal, Energy, Creative, Clerical, Nonprofit, Marketing, Logistics and Insurance. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Oklahoma City, United States is 681,054. Average local salaries are around $80,116, reflecting market rates.

Also specialize in
Business Services (7)Call Center Services (7)IT Services & Consulting (5)Cloud Consulting (3)Software Development (3)
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Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 7 matching agencies

I
Atlanta, United States

Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

E
Oklahoma City, United States

Emsco Solutions offers a range of IT services and solutions to help businesses thrive in the digital age. With expertise in cloud services, network security, call center services, and more, Emsco provides complete support for all technology needs. By outsourcing IT support to Emsco, businesses can save time and money while focusing on core operations. With a proven track record of delivering high-quality solutions, Emsco is the trusted partner for Oklahoma businesses seeking reliable and efficient IT infrastructure.

team of 2 - 10 people

70+ years of industry experience

contact for pricing

contact for pricing

S
Addison, United States

Providing creative solutions to common problems, Southwest Recovery Services offers expert debt collection and financial business process outsourcing (BPO) services. With over 20 years of experience, the company specializes in accounts receivable management solutions for businesses across various industries. By handling back and front office BPO, clients can focus on growing their core competencies. The company's advisors are standing by to help prevent unnecessary financial shortfalls. Southwest Recovery Services offers customized services tailored to each client's needs, utilizing state-of-the-art technologies to increase productivity while decreasing costs. The company provides a wide range of debt collection services and revenue cycle management solutions to propel businesses forward.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

R
Oklahoma City, United States

Rattan Consulting offers a comprehensive range of IT services, including software development, infrastructure design and support, cloud services, managed services, and staff augmentation. By partnering with Rattan Consulting, businesses can focus on their core activities while relying on the company's expertise to resolve technology issues. The personalized service provided by Rattan has allowed clients to concentrate on their strengths without being constrained by technology limitations. From small businesses requiring basic IT support to enterprises needing to outsource major projects, Rattan Consulting is well-equipped to meet various needs. With its team of experts, the company helps organizations stay ahead in the rapidly changing technological landscape. By leveraging cloud computing services, businesses can enhance flexibility, scalability, and efficiency, ultimately driving success.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

V
Oklahoma City, United States

Vudu Consulting provides a range of services to help businesses thrive in the ever-evolving technology landscape. With expertise in software development, IT staff augmentation, and business services, they turn data into wisdom to predict changes and stay ahead of the curve. By leveraging their IT magic, clients can increase productivity and improve efficiency. Vudu's modern server infrastructure offers unlimited scalable resources and support, creating a unified workspace that fosters collaboration and innovation. Their approach is centered on exploring new ideas and taking risks to push boundaries and deliver better outcomes.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

C
Oklahoma City, United States

Crescent Consulting is dedicated to delivering top talent solutions for upstream oil and gas customers in the US. They provide a range of contract consultant personnel, including drilling, completion, production, safety, and construction positions, as well as other oilfield operation contract positions. This expertise enables clients to optimize operations and improve efficiency. By partnering with Crescent Consulting, businesses can access skilled professionals who are passionate about delivering results. The company takes pride in meeting the needs of both customers and independent contractors, ensuring a seamless experience for all parties involved.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

S
Oklahoma City, United States

Summit Technology Group is a trusted IT partner that empowers small and medium-sized businesses to achieve their goals. With expertise in IT services, cloud consulting, and business continuity planning, they help companies overcome obstacles and reach new heights. Their comprehensive solutions ensure peak performance, secure data backup, and proactive monitoring to keep businesses up and running. By leveraging the latest cloud technology and industry regulations, Summit Technology Group enables clients to streamline operations, improve communication, and focus on growth.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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