Leading companies include Back Office Betties, liveops, Call Cici - Out of Business, Veza Reception and Intelemark. A total of 6 Call Center Services providers in Scottsdale, United States are ready to help. They serve clients such as Finance, Business, Education, Healthcare, Small Law Firms and Various industries. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Scottsdale, United States is 241,361. Average local salaries are around $80,116, reflecting market rates.
Liveops provides business services, including customer service outsourcing, call center services, and sales outsourcing. These services enable companies to strengthen their brand by delivering cost-effective solutions for planned and unplanned customer experience needs. Liveops' VirtualFlex platform powers a distributed contact center that allows agents to work flexibly, providing great customer experiences. With the right talent at the right time, Liveops helps build brand loyalty and improves customer satisfaction. Companies can trust Liveops to represent their brand, ensuring excellent customer interactions.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
EQOD offers comprehensive outsourcing services for content enrichment, data management, accessibility, and back-office solutions to support corporate growth and transformation. With a focus on data security, the company provides tailored methodologies to maximize the value of content. Leveraging expertise in data intelligence, automation, and artificial intelligence, EQOD develops innovative solutions to meet customer needs. By structuring and implementing content solutions, EQOD helps businesses reach new heights. The company's core teams of technical experts approach each challenge with creativity and passion for work. With a strong emphasis on scalability and growth, EQOD provides exceptional outsourcing vendor services.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Back Office Betties provides virtual legal receptionists and assistants to support small law firms. These services enable law firms to focus on practicing law, while the company handles administrative tasks. With Back Office Betties, law firms can reduce their staffing expenses and increase productivity. The company's virtual staff is designed to integrate with existing tech tools and software, making scheduling, client intakes, and payment processing easier. By outsourcing these tasks, attorneys can double their income and provide superior service to clients. Through its reliable and customer-friendly services, Back Office Betties helps small law firms succeed.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Intelemark, LLC is a leading provider of B2B telemarketing and sales lead generation services. With expertise in account profiling, lead nurturing, and campaign optimization, they help businesses drive revenue growth and expand their customer base. By leveraging advanced technologies such as AI-powered dialing and natural language processing, Intelemark's team delivers high-quality leads that convert into paying customers. Their services cater to various industries, including healthcare, education, and finance, ensuring tailored solutions for each client's unique needs.
team of 26 - 50 people
20+ years of industry experience
rate $25 - $50 / hr
contact for pricing
Veza Reception provides top-rated virtual receptionist services to businesses, ensuring they never miss a call again. Their friendly and professional staff handle incoming calls according to specific instructions, making outbound calls for appointments and reminders. This service helps businesses streamline scheduling processes, maintain focus on important tasks, and prioritize productivity. By employing Veza Reception's phone answering service, companies can create a professional image with clients, elevate customer satisfaction, and reduce costs associated with frequent interruptions. With 24/7 support, businesses can rest assured that their calls will be answered professionally, regardless of the time of day.
team of 2 - 10 people
2 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Call Cici provides a range of services to help businesses thrive. Their call center services enable companies to improve customer engagement and increase efficiency. With their expertise in business services, Call Cici helps clients navigate the complexities of the market. By providing innovative solutions, Call Cici empowers businesses to succeed. From improving communication to enhancing operations, Call Cici's services are designed to benefit businesses. Whether you need assistance with sales or marketing, Call Cici is dedicated to helping your company grow.
team of 2 - 10 people
5 years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
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Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Scottsdale from 6 available options
Before contacting Call Center Services agencies in Scottsdale, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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