Leading agencies include Rawson BPO, DataRush, Escena Digital voices, ReveGro and Atender Group. A total of 24 Call Center Services providers in Spain are ready to help. They serve clients such as E-commerce, Retail, Fintech, Finance, Business, Technology, Businesses, Telecommunications, B2C and B2B. Local internet speeds average 207.9 Mbps, supporting fast development and collaboration. Average local salaries are around $19,018, reflecting market rates.
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Found 24 matching agencies
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience. The company offers a range of services, including business services, customer service outsourcing, call center services, and sales outsourcing. These services enable clients to scale faster, perform better, and go further. TDCX combines cutting-edge technology with human intelligence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, the company is a trusted partner for high-growth, new economy companies. By leveraging Asia's growth potential, clients can achieve greater efficiency, productivity, and profitability. TDCX's innovative approach to customer experience solutions has made it a renowned outsourced services provider of digital customer experience solutions.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $100k
Escena Digital voices provides a range of services to help businesses enhance their brand presence. Their team of professional voiceover artists offers high-quality voiceovers for videos, audiobooks, and podcasts. The company specializes in business services and call center services, helping clients improve customer engagement and increase sales. With over 20 years of experience, Escena Digital voices has established itself as a leading provider of voiceover services in Spain. Their services include video dubbing, audio book production, podcasting, and more. By partnering with Escena Digital voices, businesses can benefit from increased brand recognition, improved customer satisfaction, and enhanced marketing efforts.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
min project budget $1k
DataRush provides comprehensive IT services and consulting to help businesses thrive. With expertise in hosting, DataRush offers flexible solutions to meet the unique needs of each client. From dedicated hosting to virtual servers, their team delivers efficient and cost-effective solutions. By partnering with DataRush, clients can expect enhanced performance, improved security, and streamlined operations. Whether it's customer service outsourcing or call center services, DataRush is committed to delivering exceptional support. With a focus on personalized service, they help businesses succeed in an ever-changing digital landscape.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Madrid Services offers a wide range of services to individuals and businesses in the Madrid area. From carpentry and electrical work to security systems and printing, they provide expert solutions for all your needs. Their team of professionals is dedicated to delivering high-quality results on time and within budget. With years of experience in the industry, Madrid Services has built a reputation for reliability and trustworthiness. Whether you need help with construction, maintenance, or repairs, they are the perfect choice.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Data Comunicación es una agencia de comunicación y marketing digital en Bilbao. Logra que tu organización sea conocida, reconocida y venda más. Trabajan la reputación online y offline para ayudarte a ganar la confianza de todos tus grupos de interés. Ofrecen servicios de comunicación y relaciones públicas, marketing digital y call center services. Estos servicios pueden beneficiar a los clientes al mejorar su notoriedad, reconocimiento y ventas. Data Comunicación también ofrece formación en Google My Business y coaching ejecutivo de comunicación.
team of 2 - 10 people
7 years of industry experience
rate $50 - $75 / hr
min project budget $5k
Somos LIFT specializes in web and software development, e-commerce development, business services, app designing, e-commerce marketing, digital strategy development, email marketing, and call center services. By leveraging Shopify technology, they create seamless online experiences that drive sales and customer engagement. Their expertise empowers businesses to succeed in the ever-evolving digital landscape.
team of 2 - 10 people
7 years of industry experience
rate $25 - $50 / hr
min project budget $5k
Rawson BPO is a trusted partner for businesses seeking innovative business solutions. With expertise in business consulting, IT services, and digital marketing, we help clients achieve their goals through our cutting-edge technologies.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Cosmos Call Center provides expert business services, including customer service outsourcing and social media marketing. The company's team offers a range of solutions to optimize client productivity and empower their business goals. With expertise in call center services, they can connect clients with customers through multiple channels. By partnering with Cosmos Call Center, businesses can benefit from increased efficiency, improved customer satisfaction, and enhanced brand reputation.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
min project budget $1k
Releasy Customer Management offers cutting-edge customer service outsourcing solutions to businesses of all sizes. With over 30 years of experience in the industry, they have developed a solid expertise in providing top-notch customer experiences for clients across various sectors. Their services include AI Development, Business Services, Call Center Services, Customer Service Outsourcing, and Sales Outsourcing. By leveraging innovative technology and high-level competence, Releasy delivers exceptional customer support that enhances client relationships and boosts business success.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
Ontranslation delivers specialized language training services to businesses, enabling effective communication across borders. Their customized courses enhance professionals' skills in languages and corporate communication, fostering a competitive edge. By leveraging native instructors and innovative methodologies, Ontranslation helps organizations differentiate themselves in the market. The company's expertise in language development and soft skill enhancement has garnered significant recognition, with 96% of professionals acknowledging the importance of improving their workplace communication. With a focus on tailored solutions for each client's unique needs, Ontranslation empowers teams to succeed in an increasingly globalized economy.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Lazos Contact Center provides a range of services to help businesses and organizations connect with their customers and community. Web & Software Development, Public Relations and Events, Data Analysis, Marketing Strategy, Cloud Computing, Artificial Intelligence, Machine Learning, Digital Transformation, Customer Experience, User Experience, Voice UI, Telecommunications, E-commerce, Social Media Management, Content Creation, Video Production, Website Design, Mobile Application Development, IT Consulting, Cyber Security. By leveraging these services, clients can improve their online presence, increase customer engagement, and drive business growth. Lazos Contact Center's team of experts helps organizations navigate the ever-changing technology landscape to achieve their goals and stay ahead of the competition.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Established in 2009, Tick Translations provides comprehensive language services to businesses worldwide. The company offers a range of specialized translation and interpretation services, including call center services, to help organizations communicate effectively across languages and cultures. With a strong focus on quality, reliability, and efficiency, Tick Translations ensures seamless communication for clients seeking professional translations in all languages and specializations. By leveraging cutting-edge technology and a global network of experienced translators and interpreters, the company delivers high-quality translation and interpretation services that cater to various industries, including business services and call center services.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Atender Group provides a range of business services to help small and medium-sized businesses achieve big things. Their customer service outsourcing solutions offer seamless, unforgettable experiences for customers. With expertly trained and nurtured customer care specialists, Atender helps clients provide exceptional service across multiple channels, including live chat, text messaging, email, and phone support. This approach allows businesses to focus on their core strengths while benefiting from a consistent customer experience. By leveraging cloud-based software with industry best practices, Atender enables companies to grow and thrive. Their platform is designed to deliver exceptional results, making them a leader in the customer support solution space.
team of 26 - 50 people
7 years of industry experience
contact for pricing
min project budget $1k
Newco Communications provides high-quality customer service and business process outsourcing solutions to various industries. The company's expertise includes technical and administrative support, welcome and retention calls, cross-and upsell, order handling, dispute management, contract management, and customer service back-office services. With a focus on operational excellence, Newco delivers exceptional customer experiences while ensuring data security and compliance with regulatory standards.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
Digiltea provides business services and call center services to help clients improve their operations. The company uses digital technologies to enhance processes, increase efficiency, and provide better customer experiences. With a focus on innovation, Digiltea designs customized transformation plans that include timelines, budgets, and ROI analysis. Their digitalization integral services enable businesses to streamline operations, reduce costs, and stay competitive. By outsourcing non-core functions, companies can tap into Digiltea's expertise and focus on their core activities.
team of 101 - 250 people
5 years of industry experience
contact for pricing
contact for pricing
ReveGro is a leading demand generation and telemarketing agency that helps businesses grow their revenue. Their services include business services, social media marketing, call center services, sales outsourcing, and more. By leveraging quality telemarketing, digital customer engagement, and intelligent data management, ReveGro helps businesses attract their ideal customers and accelerate revenue growth. With a proven track record of success across various industries, ReveGro provides established and proven sales infrastructure to maximise bottom line. Their team of experienced professionals has worked together for over 20 years, delivering results-driven solutions that match the ideal customer profile.
team of 2 - 10 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Call Centrix is a leading provider of comprehensive solutions that transform businesses. With over 18 years of experience, the company offers innovative web and software development services that cater to diverse needs. Their business services include call center services, centralitas ip, communicaciones, and contact centers. These services empower clients to streamline operations, boost efficiency, and enhance customer experiences. By leveraging advanced technologies, Call Centrix enables businesses to stay competitive in today's fast-paced market. Their services can benefit clients in various industries, including telecommunications, finance, healthcare, and more.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
min project budget $1k
CALLgest offers a range of services to help businesses optimize their customer service, including call center services and customer service outsourcing. With over 20 years of experience, CALLgest provides personalized attention to clients, ensuring timely and efficient communication with customers. The company's cutting-edge technology and highly trained staff enable it to handle large volumes of calls, providing a seamless experience for both clients and customers. By partnering with CALLgest, businesses can improve their productiveness, reduce costs, and enhance the overall customer experience.
team of 26 - 50 people
unknown
contact for pricing
contact for pricing
Essentiel Outsourcing S.L is a trusted partner for businesses seeking to improve their customer experience and drive growth. With expertise in IT services, consulting, business services, call center services, and more, they help companies succeed in various industries. By providing high-quality multilingual customer service solutions, they enable businesses to build strong relationships with customers, increase efficiency, and boost revenue. Their flexible and adaptable approach ensures that clients receive tailored support, whether through automated processes or personalized human interaction.
team of 26 - 50 people
7 years of industry experience
contact for pricing
min project budget $1k
Wallner Group specializes in the integral management of immovable assets, providing expertise in strategic planning and efficient asset management. With over 15 years of experience, they offer a comprehensive range of services to maximize the value of clients' investments. Their team of experts provides personalized solutions for optimal asset performance, ensuring a high return on investment. Services include asset valuation, portfolio management, and dispute resolution. By partnering with Wallner Group, clients can leverage their expertise in real estate and asset management to achieve their financial goals.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
AlcaláBC is a leading provider of expert call center and HR solutions, helping businesses achieve success through effective telemarketing, consultoría RRHH, centralitas, and CRM. With years of experience, the company offers tailored services to meet the unique needs of each client. By leveraging cutting-edge technology and expert knowledge, AlcaláBC helps businesses optimize their resource management, improve customer engagement, and maximize their potential. Whether it's selecting top talent, implementing CRM systems, or providing comprehensive support for contact centers, AlcaláBC is dedicated to delivering exceptional results. With a focus on flexibility, personalization, and innovation, the company continues to push the boundaries of what is possible in the world of business services.
team of 26 - 50 people
unknown
contact for pricing
contact for pricing
BUKIT BPO transforms business processes to create value and strengthen core businesses. By leveraging technology and human talent, the company delivers personalized process adaptation and collaboration. With expertise in various sectors, Bukit BPO optimizes back-office operations, accelerates digitalization, and enhances client-focused service delivery. This results in improved business efficiency and competitiveness. The company's commitment to quality and innovation ensures long-term success.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
TRIA HORA provides innovative call center management and organization services for autonomous communities, small businesses, professionals, and law firms. When attending a meeting, you want to focus on the discussion without interruptions or unwanted calls. With TRIA HORA, you can divert calls with ease from your phone and have your agenda managed along with client support and future client solutions. They offer 12 hours of daily service, Monday through Friday all year round. Their services start at 30€ per week. TRIA HORA offers a free trial. To learn more about their services, contact them at info@triahora.com or visit their office at Pg. St Joan, 34, 2nd, 08560 Manlleu (Barcelona). Follow them on social media for updates.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyThe digital agency sector in Spain has experienced significant growth over recent years, driven by increased investment in digital marketing, e-commerce expansion, and technological advancements. As Spanish businesses aim to remain competitive, digital agencies have become essential partners, offering solutions in web development, digital marketing, social media management, SEO, and content creation.
Spain's digital advertising market reached approximately €4.5 billion in 2022, demonstrating an annual growth rate of over 7%. Digital marketing remains the fastest-growing sector within the advertising industry, representing around 52% of the total advertising spend. Social media marketing, search engine optimization (SEO), and paid search campaigns are priority segments, with roughly 84% of Spanish businesses actively investing in these areas.
In addition, the increasing prevalence of mobile devices has amplified the focus on mobile-first strategies. Spain has a smartphone penetration rate of about 93%, making mobile optimization and app development major trends among digital agencies.
Despite promising growth, the Spanish digital agency industry faces notable challenges:
However, these challenges also present opportunities. Growing sectors such as e-commerce—which increased by 25% during 2020-2022—and digital transformation initiatives offer significant potential for agencies that can deliver tailored, innovative solutions. Agencies focusing on emerging technologies like artificial intelligence, data analytics, and user experience design will likely find considerable market advantage.
Overall, the digital agency ecosystem in Spain is dynamic, highly competitive, and full of opportunities for those who can adapt quickly to market demands and technological advancements.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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