Leading agencies include Talent Centric Ltd., ASL BPO, The Brand Maker, Sultan Clipping Path LTD and Impel Service & Solutions Limited (ISSL). A total of 24 Customer Service Outsourcing providers in Dhaka, Bangladesh are ready to help. They serve clients such as E-commerce, Finance, Retail, Healthcare, Manufacturing, Various Industries, B2C, SMEs, Canada and Business. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Dhaka, Bangladesh is 21,741,000. Average local salaries are around $1,200, reflecting market rates.
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Found 24 matching agencies
ASL BPO offers a wide range of outsourcing solutions to businesses, providing high-quality services at competitive costs. Their skilled workforce is equipped with great flexibility and efficiency, ensuring timely resolution of customer issues through multi-channel support. Data entry services are available in various formats, including digital, offline, and image entries, achieving accuracy rates above 99.99%. The company's commitment to delivering outstanding services enables full customer satisfaction. By partnering with ASL BPO, businesses can experience improved operational efficiency, enhanced customer engagement, and reduced costs.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Impel Service & Solutions Limited offers a comprehensive set of IT services and solutions to domestic and international markets, prioritizing quality-centric processes with robust security measures. The company provides software and mobile application development, business services, customer service outsourcing, call center services, sales outsourcing, and back office services. These services enable clients to streamline their operations, enhance customer experience, and gain a competitive edge in the market. Impel's focus on information security, state-of-the-art infrastructure, and data-driven control overhead ensures that clients receive high-quality support. By partnering with Impel, businesses can leverage process automation and business intelligence solutions to maximize their advantage.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Quantanite helps businesses achieve revenue growth through AI-powered demand and lead generation services. Designed to be tailored to each client's needs, these services simplify operations and improve customer experiences, allowing clients to focus on their core activities. By combining human expertise with Generative AI and Large Language Models, Quantanite enables its customers to navigate complex challenges and unlock the full potential of technology. With a focus on compliance and operational excellence, Quantanite provides trusted partnerships that make CX and business operations more accurate, scalable, and cost-effective. This approach has been successful in various industries, including customer service outsourcing, call center services, sales outsourcing, and business services.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
SkyTech Solutions offers a comprehensive suite of business process outsourcing (BPO) services designed to optimize operations and sustain profitable growth. With over 10 years of experience, the company has helped numerous businesses worldwide achieve success through its expert customer support, lead generation, digital marketing, and more. By leveraging cutting-edge technologies and strategies, SkyTech Solutions enables clients to focus on core activities while outsourcing repetitive tasks. This approach results in significant cost savings, improved efficiency, and enhanced customer satisfaction.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $5k
EVENT TIME LTD offers comprehensive event management services to ensure seamless and memorable experiences. With 15 years of experience, they provide end-to-end solutions covering every aspect of events, from planning to execution. Their expert team manages corporate events, conferences, seminars, exhibitions, brand activation events, and product launching events in Bangladesh. They assist clients in organizing and carrying out events of any size, handling logistical, technical, and artistic aspects. EVENT TIME LTD provides services such as event management, branding, market research, customer service outsourcing, and event marketing, ensuring successful and memorable events that benefit their clients.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
Talent Centric Ltd. is a leading HR consultancy firm, providing Managed HR services and Payroll management solutions to businesses in Bangladesh. We offer a range of services including recruitment strategies for technological and skilled positions, payroll management systems, training & development programs, expatriate services, visa consultancy, and more.
team of 101 - 250 people
10+ years of industry experience
rate $100 - $150 / hr
min project budget $10k
Revinns Limited provides a wide range of innovative solutions and consulting services to help businesses improve their brand value, ensure sales growth, and reduce environmental impact. Their digital marketing services include SEO / SEM, Media Buying (FB/LinkedIn/Google Boost), Content Creation, and Performance Boosting. The company also offers website development services such as Website Development, UI/Ux Design, User Research & Testing, Product Innovation, and E-commerce Setup. Additionally, they provide customized software solutions for ERP Software, CRM Software, HR Management Software, School Management Software, Customized Software, and Logistics management Software. Revinns Limited's solutions are designed to drive success across various industries, including Small E-commerce and Garments/Textile.
team of 2 - 10 people
3 years of industry experience
contact for pricing
min project budget $1k
Acote BPO is a leading provider of top-notch business process outsourcing (BPO) solutions. By leveraging its expertise in web and software development, mobile app development, e-commerce development, and other services, the company empowers businesses to achieve growth, efficiency, and success. With its comprehensive range of services, Acote BPO enables clients to streamline their operations, enhance customer experience, and gain a competitive edge in the market. From data entry and cleansing to AI project annotation tagging and labeling, and from menu building to financial operations management, the company's expert team provides tailored solutions that cater to diverse business needs. By partnering with Acote BPO, businesses can unlock new opportunities, drive sustainable growth, and reap the benefits of a well-managed property portfolio, enhanced online presence, and improved customer satisfaction.
team of 2 - 10 people
2 years of industry experience
contact for pricing
min project budget $1k
Synergy Business Solution provides a range of services to transform businesses and improve customer experience. Their customer service outsourcing and call center services help companies streamline their operations, reduce costs, and increase efficiency. By leveraging the latest technology and expertise, Synergy Business Solution enables clients to focus on their core competencies while maintaining a high level of customer satisfaction. With its commitment to operational excellence and continuous improvement, the company delivers exceptional results for its clients in the business services industry.
team of 2 - 10 people
6 years of industry experience
contact for pricing
min project budget $1k
Icone Developer LTD offers a range of services designed to transform businesses. Their customer service outsourcing and sales outsourcing capabilities help companies streamline their operations and focus on growth. By leveraging advanced technologies, Icone Developer LTD provides businesses with the tools they need to succeed in today's fast-paced market. Their business services are tailored to meet the unique needs of each client, resulting in improved efficiency and productivity. With years of experience in delivering exceptional results, Icone Developer LTD is a trusted partner for businesses looking to take their operations to the next level.
team of 101 - 250 people
15+ years of industry experience
rate $150 - $200 / hr
min project budget $50k
Transform your business with The Brand Maker's innovative solutions. Our expert team offers comprehensive services in mobile app development, e-commerce development, and more. With years of experience in crafting compelling brand stories, we help businesses like yours build a strong online presence. From UI/UX design to digital strategy development, our range of services caters to diverse client needs. By leveraging our expertise in branding, graphic design, and marketing strategy, you can tap into new revenue streams and expand your customer base. Our mission is to deliver exceptional results that drive business growth and success.
team of 2 - 10 people
5 years of industry experience
rate $100 - $150 / hr
min project budget $10k
Ignite Tech Solutions is a premier provider of business process outsourcing (BPO) services. The company offers a comprehensive range of solutions, including telemarketing, customer service outsourcing, call center services, and sales outsourcing. With a focus on delivering exceptional results, Ignite Tech Solutions helps businesses grow by identifying and meeting their prospects. Leveraging its expertise in B2B and B2C lead generation, the company provides actionable insights to drive business growth. Through its team of dedicated professionals, Ignite Tech Solutions delivers high-quality services that cater to the unique needs of each client. By partnering with Ignite Tech Solutions, businesses can enhance customer satisfaction, increase revenue, and gain a competitive edge in the market.
team of 101 - 250 people
6 years of industry experience
contact for pricing
min project budget $5k
A leading digital transformation and marketing agency specializing in web & software development, e-commerce development, big data & BI, AI development, business services, customer service outsourcing, web design (UI/UX), app designing (UI/UX), branding, graphic design, video production, logo design, packaging design, digital marketing, advertising, SEO, SMM, digital strategy development, content marketing, pay per click, marketing strategy, email marketing, conversion optimization, market research, mobile & app marketing, event marketing, media planning & buying. By leveraging their expertise in these areas, businesses can improve their online presence, drive traffic and generate leads, increase brand awareness, and ultimately, achieve their business goals.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Zesh Solutions provides comprehensive services to help businesses thrive. Their team of experts offers a range of services, including customer service outsourcing, digital marketing, and content writing. These services are designed to expand the business-customer relationship and drive profit on both sides. By partnering with Zesh Solutions, businesses can tap into their expertise and achieve their goals. The company's focus is on creating broad solutions that meet complex requirements, backed by long-standing partnerships with clients.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
Sultan Clipping Path provides exceptional digital services to businesses and individuals alike. Their virtual assistants can handle a variety of tasks, including graphic design, social media management, SEO marketing, sales, data entry, e-commerce, and lead generation. By utilizing the latest technologies and tools, they ensure that clients receive high-quality work on time. This allows businesses to focus on their core operations while leveraging the expertise of skilled professionals. With Sultan Clipping Path, clients can benefit from increased productivity, improved efficiency, and enhanced competitiveness in their respective industries.
team of 2 - 10 people
9 years of industry experience
contact for pricing
min project budget $1k
আই আই হলো পেমেন্ট ও তহবিল, অ্যাপ্লিকেশন স্টিকার এবং পরিচালনা, ডিজিটাল নিরাপত্তা এবং আইওটি। এখানে থাকুন যারা সহজেই মালিকানাধীন ডিজিটাল উত্পাদনের ভিত্তি, অ্যাপস, স্কুলার এবং আইওটি-বহুল ব্যবহারকারীদের জন্য। অতিথিসেবা .com আই আই এর পরিষেবা অ্যানলাইট, পোর্টফোলিও এবং দৃশ্যমান রুকনির্ধারণের জন্য ডেস্কটপ, ইমোজন, অ্যাগ্রা, ফেসবুক, এবং ইউটিউব এবং আরও অনেক প্ল্যাটফর্ম। যে শিল্পগুলি আমাদের সর্বোচ্চ নজরদারী, অনন্য এবং কৌশলগত ইনফ্রা স্ট্রাকচারের পিছনে উন্নত মান এবং যথার্থতার জন্য আমাদের ভালো প্রমাণ-চাহিদা রয়েছে। উদাহরণস্বরূপ, শিল্পগুলি হতে পারেন ভিজ্যুয়াল ইনফরমেশন এন্টারটেইনমেন্ট, সাংবাদিকতা এবং স্কোপ এবং অনুভূতি গ্রহণযোগ্যতা, মেরিন টেলিফাইল্মস, আরটিএ বিশ্ব, ডেভিড ক্লার্ক, এনিজিওপি, অ্যাসোম, অতলচিন্দা, গাইডেন্থ, আরটিএ বিশ্ব, এফএসডিওই, টিএসআই, এমপি তুচিং, লকোমানেজ পার্সনাল, শরীর বিভাগনা, ফায়া ডিইএন, ওয়ান টু চুং ওয়ান তেনজিন্গ, সেরি টেকনিশিয়ান, অবলাড়ণ প্রযোজন, ইউনিফর্ম, জীনিওপিক, ভিজ্যুয়াল এনেরজি, ডাটা সায়েন্স, চক্রবিন্দু বিশ্ব, পোর্টফোলিও ডিজাইন, এসটিগ্রাম, অপার্টিউনিটি, ক্যান্ড্যুবেশিপ, টেকনোলজি ডিভাইসিং, হরিসান্না, এফআইএ, আরটিএ বিশ্ব, গ্রামপাওয়ার এন্ড অডিজিৎ, উদ্যোগস্থান ভূ-তত্ত্বের উদ্যোগ, আর্টিকেলটনিক্স, ডেইনিক অ্যাপ, জমানা এভিউইওয়ার্কস, রেডিও গোল্ডেনফট, কলেজ-অফ-ব্রডকাস্টম, তথ্যধারাণীর পাঠ, আইওটি বিশ্ব, নভো এনেরজি, গুড়া-সংলাপ অন্যান্য
team of 2 - 10 people
5 years of industry experience
contact for pricing
min project budget $1k
Call Point Business Solutions Ltd. is an international Call Center based in Dhaka, Bangladesh, offering a range of business services to help clients grow their businesses globally. With over 350+ clients worldwide, the company has expertise in Lead Generation, Customer Support, Back-office support, Appointment Setting, and Survey Collections. By outsourcing these services, businesses can benefit from increased efficiency, cost savings, and improved customer satisfaction. Call Point's services have helped small-sized businesses to medium-sized businesses and many medium-sized businesses to large businesses, across various industries including Australia, the United Kingdom, the United States, and Canada.
team of 26 - 50 people
7 years of industry experience
contact for pricing
contact for pricing
Lucid Business Solutions is a reputable call center based in Dhaka, Bangladesh. It provides a wide range of professional services to businesses worldwide. With a focus on exceptional customer service, it offers inbound call center services such as customer support, order processing, billing support, technical support, and off-hour coverage. The company's team delivers outstanding results by leveraging diverse skills and experiences. Its BPO services help drive success in the business world, increasing conversion rates and revenue growth for clients. By providing telemarketing and sales services, lead generation, and virtual assistant services, Lucid Business Solutions assists businesses in reaching new markets, acquiring new customers, and expanding their customer base. The company's flexible and scalable services ensure cost-effectiveness and enable businesses to adapt quickly to changing market dynamics.
team of 2 - 10 people
8 years of industry experience
contact for pricing
min project budget $1k
Providing comprehensive services to enterprises, Phoenix Solutions has established itself as a leading provider of business process outsourcing. Web & software development, business services, customer service outsourcing, and digital marketing are just a few areas where the company excels. By leveraging its team of educated customer service professionals and experienced marketing experts, Phoenix Solutions helps businesses streamline their operations and improve sales. The company's services can benefit clients by increasing efficiency, driving revenue growth, and enhancing brand awareness.
team of 2 - 10 people
9 years of industry experience
rate $50 - $75 / hr
min project budget $10k
TeleConsult Group provides a range of services to help businesses thrive in the competitive market. By leveraging their expertise in software development, business services, and customer service outsourcing, companies can benefit from increased efficiency, cost savings, and improved customer satisfaction. With a focus on adaptability, ethics, confidentiality, responsibility, integrity, and continuous improvement, TeleConsult Group helps businesses navigate the complexities of modern operations. Their call center outsourcing solutions are designed to meet the unique needs of each client, with a plug-and-play seat rental option available in their own call center in Dhaka, Bangladesh. By partnering with TeleConsult Group, companies can enjoy competitive costs and highly qualified services that drive business growth.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Teleserv provides a range of outsourcing solutions to help businesses succeed. Their customer support and back-office services are designed to improve the overall customer experience, resulting in higher satisfaction rates. With a focus on IT staff augmentation, cybersecurity and pentesting, and business services, Teleserv equips companies with the necessary tools to manage their operations efficiently. This can lead to increased productivity, reduced costs, and improved competitiveness. By outsourcing certain functions, businesses can concentrate on their core activities, leading to better outcomes and enhanced profitability. Teleserv's team is dedicated to delivering exceptional results, ensuring that clients receive top-notch service and support. Their services are committed to excellence in customer service, always.
team of 2 - 10 people
2 years of industry experience
contact for pricing
min project budget $5k
Bytominer offers a wide range of services designed to help businesses succeed globally. From data transcription and content moderation to lead generation and email marketing, their team provides expert support to clients in various industries. With a focus on quality and efficiency, Bytominer helps companies streamline their operations and reach new heights. By leveraging cutting-edge technologies such as AI-powered tools and machine learning algorithms, they deliver tailored solutions that meet the unique needs of each client. Whether it's managing social media presence, creating engaging content, or analyzing business intelligence, Bytominer's team is dedicated to providing exceptional support and ensuring clients achieve their goals.
team of 2 - 10 people
7 years of industry experience
contact for pricing
min project budget $1k
Mitali International provides comprehensive customer support, call center solutions, back-office support, lead generation, digital marketing, and image editing services tailored to suit business requirements. With a decade of experience, they have successfully executed over 500+ diverse projects, granting them expertise to deliver strategies aimed at captivating prospects and transforming them into loyal customers.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $5k
MCA Leads Media offers a comprehensive range of business services designed to help businesses succeed. By leveraging their expertise in customer service outsourcing, direct marketing, and call center services, companies can improve customer satisfaction, increase revenue, and streamline operations. With MCA Leads Media, businesses can focus on their core activities while relying on trusted partners for support. Their services can benefit clients by enhancing brand reputation, driving sales growth, and reducing costs. Whether you're looking to boost your online presence or improve your customer service capabilities, MCA Leads Media has the expertise and resources to help you achieve your goals.
team of 2 - 10 people
8 years of industry experience
rate $25 - $50 / hr
min project budget $1k
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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