Leading agencies include Metaveresnow. A total of 1 Customer Service Outsourcing providers in Khulna, Bangladesh are ready to help. They serve clients such as B2B tech, B2B Services, Software & SaaS and Data & Analytics Services. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Khulna, Bangladesh is 664,728. Average local salaries are around $1,200, reflecting market rates.
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Metaveresnow is a digital business group that provides expert services to help technology companies grow their businesses. With a focus on digital acceleration, they offer a range of services including web and software development, mobile app development, e-commerce development, and more. Their goal is to move the needle through quality web design projects, while maintaining an absolute focus on quality. By partnering with Metaveresnow, B2B marketers can enhance content-rich buyer journeys, improve SEO visibility, increase conversion rates, and drive lead generation. With a strong presence in 55+ countries and serving 100+ employees and 5K+ clients, Metaveresnow is a trusted partner for businesses looking to accelerate their growth.
team of 26 - 50 people
9 years of industry experience
contact for pricing
min project budget $1k
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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