Discover 2 companies in Glasgow, United Kingdom that specialize in Maintenance & Support services!

Leading agencies include Erbo and Taskaler. A total of 2 Maintenance & Support providers in Glasgow, United Kingdom are ready to help. They serve clients such as Retail, ECommerce, Emerging startups and Established businesses. Local internet speeds average 80.2 Mbps, supporting fast development and collaboration. Population of Glasgow, United Kingdom is 606,340. Average local salaries are around $38,440, reflecting market rates.

Average starting budget
$55,000
while min. project budget is $500
based on 2 profiles
Average hourly rate
$300
and starting from $300 / hr
based on 2 profiles
Also specialize in
Maintenance & Support (2)Digital Marketing (1)Business Services (1)App Designing (UI/UX) (1)Mobile App Marketing (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 2 matching agencies

E
Edinburgh, United Kingdom

Erbo is a leading provider of mobile app development, maintenance, and support services. The company offers cutting-edge solutions that help businesses grow and succeed in their industry. With expertise in app designing (UI/UX), digital marketing, mobile & app marketing, Erbo helps clients increase credibility and confidence about their products and services. By demonstrating that a company is unique and professional, Erbo's services can boost the value of a business, attract more customers, and drive rocket sales and enquiries. The company provides innovative solutions using the latest technologies, such as inventive apps, websites, and business solutions that push boundaries and create immediate marketing impact. At Erbo, clients can expect friendly and professional service from an award-winning team who are passionate about their work.

team of 2 - 10 people

10+ years of industry experience

rate $300 - $400 / hr

min project budget $100k

T
Glasgow, United Kingdom

Taskaler delivers exceptional business process outsourcing solutions to help businesses achieve more. The company provides a range of services including customer service outsourcing, animation and multimedia, call center services, maintenance & support, and business services. These services enable businesses to enhance their customer experience, maximize business outcomes, and minimize costs. Taskaler's technology-backed solutions are scalable, quality-driven, and deliver precise results. With over 20 years of experience in retail and eCommerce, Taskaler co-creates effective solutions that leverage expertise in these areas. The company's bespoke business process solutions serve to enhance lifecycle experiences and outcomes for customers. Taskaler's solutions also elevate customer care during peak periods, ensuring a seamless user experience. By partnering with Taskaler, businesses can level up their user experience and achieve more.

team of 26 - 50 people

4 years of industry experience

contact for pricing

min project budget $10k

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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