Browse 3 companies in Leeds, United Kingdom for Maintenance & Support services!

Leading agencies include Made by Bridge, The ICC Group and xTEN. A total of 3 Maintenance & Support providers in Leeds, United Kingdom are ready to help. They serve clients such as SMEs, Non-profits, Manufacturing, Entertainment, Design agencies, Food and beverage, Branding agencies, Various industries, Marketing agencies and Financial services. Local internet speeds average 80.2 Mbps, supporting fast development and collaboration. Population of Leeds, United Kingdom is 766,399. Average local salaries are around $38,440, reflecting market rates.

Average starting budget
$7,500
while min. project budget is $500
based on 3 profiles
Average hourly rate
$213
and starting from $150 / hr
based on 3 profiles
Popular skills
IBM iShopifyCraft CMSIT asset dispositionHardware maintenanceCloud infrastructureData centre managementManaged infrastructure services
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (3)DevOps (1)Web Design (UI/UX) (1)Cloud Consulting (1)Digital Marketing (1)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 3 matching agencies

M
Leeds, United Kingdom

Specializing in web development, digital marketing, and e-commerce solutions. Made by Bridge crafts high-quality websites for clients across various industries, including marketing, design, branding agencies, non-profits, corporate entities, SMEs, and e-commerce businesses. With expertise in Craft CMS and Shopify development, the company offers bespoke custom themes to maximize ROI. As a trusted digital agency, they work seamlessly as an outsourced department to deliver high-profile websites for well-established global brands and agencies.

team of 2 - 10 people

15+ years of industry experience

rate $150 - $200 / hr

min project budget $10k

x
Leeds, United Kingdom

xTEN is a comprehensive Managed Services Provider specializing in Cloud & Data Platform. By designing, optimizing and managing SQL Server and Azure estates, they help businesses drive performance, future-proof their operations and ensure complete security. This approach involves understanding clients' goals and current challenges through powerful reviews. xTEN then develops systems and solutions tailored to each business's needs. They work closely with teams to implement recommendations, minimize productivity impact and continually search for ways to improve performance. With a focus on proactive services, xTEN predicts, prevents and protects businesses from potential issues. This enables clients to rely on optimal systems at all times. The company partners with Microsoft to deliver unbeatable managed services on their cloud computing platform, Azure.

team of 2 - 10 people

10+ years of industry experience

rate $200 - $300 / hr

min project budget $5k

T
Leeds, United Kingdom

The ICC Group offers expert data centre and infrastructure services to help businesses optimise their technology investments. With over 20 years of experience, they provide reliable and efficient maintenance and support solutions to ensure maximum uptime and performance. Their managed infrastructure services enable clients to streamline their IT operations and reduce costs. The company's expertise in hardware solutions and cloud infrastructure helps businesses adapt to changing demands and improve their overall IT strategy. By prioritising sustainability and customer satisfaction, The ICC Group has established itself as a trusted partner for data centre maintenance and support. Their dedicated team of experts is committed to delivering exceptional service and support 24/7.

team of 26 - 50 people

20+ years of industry experience

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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