Best 5 companies in Randburg, South Africa for Maintenance & Support services!

Leading agencies include Dial a Nerd, Digisource, Infolytics, Scrums.com and QoT Solutions. A total of 5 Maintenance & Support providers in Randburg, South Africa are ready to help. They serve clients such as Finance, Business, Agencies, Technology, Small Business, Small Businesses, Professional Firms, Enterprise businesses, Growth-focused companies and Educational Institutions. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Randburg, South Africa is 335,000. Average local salaries are around $12,380, reflecting market rates.

Average starting budget
$13,000
while min. project budget is $500
based on 5 profiles
Average hourly rate
$63
and starting from $25 / hr
based on 5 profiles
Popular skills
Zoho CRMZoho SitesZoho Creator
Key technical proficiencies
based on found companies
Also specialize in
Maintenance & Support (5)Software Development (3)IT Services & Consulting (3)Cybersecurity & Pentesting (3)Cloud Computing Services (3)
Complementary specialties
validated by client feedback
Maintenance & Support services keep your software and systems running smoothly after launch. This includes regularly applying updates and patches to fix bugs, monitoring performance to catch issues early, backing up data to prevent loss, and offering help-desk support when users need assistance. Sub-services can include scheduled health checks, emergency troubleshooting, user training, system documentation updates, and on-call support to resolve critical problems quickly and minimize downtime.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 5 matching agencies

S
New York, United States

Scrums.com helps businesses scale with its cloud-based engineering subscription platform, offering cost-effective software development, expert teams, and reliable developer analytics. With 13 years of trailblazing delivery across 5 global offices, Scrums.com is the top English-speaking partner for growth-focused companies, agencies, and enterprises. The company provides value-for-money services, bridging business knowledge with software mastery. Development teams can scale their businesses with cost-effective and reliable services. Trusted by numerous clients across various industries.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $25k

D
Randburg, South Africa

Dial a Nerd provides a comprehensive range of IT services and solutions to ensure your business runs smoothly. From network architecture design to managed services, our team offers seamless support for Educational Institutions, professional firms, and small businesses. With unlimited remote and telephonic support for a fixed monthly fee, you can rely on us for 24/7 assistance. Our cloud services allow for flexible scalability, while IT contracts provide tailored solutions for your unique needs. By choosing Dial a Nerd, you benefit from improved productivity, increased security, and enhanced performance.

team of 26 - 50 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

I
Randburg, South Africa

Infolytics is a leading provider of cloud-based solutions, specializing in Zoho implementation and integration. With expertise in various industries, they offer a range of services that can benefit clients looking to automate their business processes, enhance customer experience, and improve efficiency. Their services include Zoho CRM, Zoho Sales IQ, Zoho Bookings, and more. By leveraging Infolytics' knowledge and expertise, businesses can streamline their operations, reduce costs, and achieve greater success.

team of 2 - 10 people

10+ years of industry experience

rate $50 - $75 / hr

contact for pricing

Q
Randburg, South Africa

QoT Solutions is a leading provider of software development, testing services, and IT consulting. They offer training, quality assurance, and solutions engineering to help clients improve their efficiency, reduce waste, and increase employee motivation and productiveness. With expertise in test automation, software testing, and solutions engineering, QoT Solutions helps businesses stay ahead in the technology revolution. Their authorised partnerships with Atlassian, Inflectra, and Micro Focus Software demonstrate their commitment to delivering top-notch tools and support. By partnering with QoT Solutions, clients can expect exceptional customer service, innovative solutions, and a culture of innovation that drives continuous improvement.

team of 26 - 50 people

6 years of industry experience

contact for pricing

contact for pricing

D
Randburg, South Africa

Digisource provides comprehensive IT solutions to businesses of all sizes. The company offers customized services, including cloud computing, cybersecurity, and web hosting, to ensure peace of mind for clients. With its proactive approach and customer-centric mindset, Digisource advises on best practices and implements tailored solutions. By partnering with Digisource, businesses can benefit from improved connectivity, data protection, and strategic IT management. This is achieved through managed services, voice and data packages, and bespoke solutions that meet both business needs and budget constraints.

team of 2 - 10 people

9 years of industry experience

rate $50 - $75 / hr

contact for pricing

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Understanding maintenance & support services for your business

Maintenance & support services have evolved significantly and today cover much more than simply troubleshooting issues. Decision-makers who partner with experienced providers gain proactive support aimed at enhancing system reliability, security, and performance. Typically, these services help maintain software applications, websites, and IT infrastructure, ensuring seamless operations and minimizing downtime.

Industry overview and key technologies

The maintenance & support industry has rapidly advanced, leveraging technologies like cloud-based monitoring tools, AI-driven analytics, and automation platforms such as ServiceNow, Zendesk, and Jira. Providers now offer continuous monitoring, performance optimization, security patches, and regular software updates, allowing businesses to focus on their core operations.

Common questions companies ask before choosing an agency

  • What specific services are included in standard maintenance & support?
  • How quickly does the agency respond to issues or downtime?
  • Are there flexible plans suitable for changing business needs?
  • Does the provider have expertise with our specific technology stack?

Benefits and pitfalls to consider

Key benefits include reduced operational risks, improved security, lower downtime, and predictable IT expenses. However, pitfalls can arise from unclear agreements, inadequate response times, or providers lacking specialized expertise. Choosing a provider with clear service-level agreements (SLAs) and transparent communication is crucial.

Typical project timelines

Most maintenance & support contracts run annually, but initial setup and onboarding typically take 1-4 weeks. Emergency support is often available immediately, while routine maintenance activities are regularly scheduled.

Ultimately, selecting the right maintenance & support partner offers stability, efficiency, and peace of mind, positioning your business for sustained growth and success.

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