Best Call-Center Services in United States

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Found 1232 matching agencies

G
GPI Enterprises Inc.
Transforming Business Operations Through Innovative Solutions

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

T
The Heller Group, Inc.
Trusted Telemarketing Solutions for Business Growth

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

E
Elevation Connect
Elevating customer care to new heights!

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

3
3Links Technologies, Inc.
Expert Solutions for Telecommunications and More

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

O
Oxil Solutions
Creating Next-Gen Business Architecture

team of 2 - 10 people

3 years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

P
ProximoCX
Serving your business needs with expertise and care 🚀

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

I
Insurance Telemarketer
Generating new customers with expert insurance telemarketing services 📞

team of 101 - 250 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

B
Boxygen Managed IT Support and Voip Services
Your Partner for Comprehensive IT Solutions

team of 2 - 10 people

10+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

R
RemoteReps
Global Outsourcing Solutions for Diverse Industries

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

Min project budget $1k

S
SureCall Experts
Customer Focused, Always! 🚫💻

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

F
Front Office Staff-Reno
Professional Reception Services for Businesses

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

A
Answer-All
24/7 Live Answering Services for Busy Businesses

team of 26 - 50 people

60+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

B
BizSprints
Connects clients with technology and partners for long-term success 🚀

team of 2 - 10 people

9 years of industry experience

Rate $150 - $200 / hr

Min project budget $5k

M
ManilaPros
Customer Care Solutions for Retailers 📞

team of 101 - 250 people

3 years of industry experience

contact for pricing

contact for pricing

N
Nimble Remote Subscription Staffing
Turbocharge Your Business Remotely

team of 2 - 10 people

8 years of industry experience

contact for pricing

Min project budget $1k

e
eFlexervices, Inc.
Empowering businesses through innovative solutions

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

G
Get B2B Leads
Driving measurable pipeline growth through quality conversations and data-driven solutions

team of 101 - 250 people

unknown

contact for pricing

contact for pricing

S
Simple Solutions CC, LLC
Your Partner in Home Inspection and Call Center Services

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

A
A1 GILBERT ANSWERING SERVICE
24/7 Answering Service for Businesses

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

L
LeadBuds
Sales Science Empowerment for B2B & B2C Growth 🚀

team of 2 - 10 people

8 years of industry experience

contact for pricing

Min project budget $5k

I
Integrity Net Call Center
Efficient order management for restaurants and cafes

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

w
webgoose.com
Bringing Businesses to Life through Innovative Video Ads

team of 2 - 10 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

P
Park Ridge Answering Service
Quality Service Nationwide, 24/7 Live Answering

team of 26 - 50 people

50+ years of industry experience

contact for pricing

contact for pricing

I
Idea Factor Inc.
Customer Support and Lead Generation Solutions

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

C
ClientCurve, Inc
Win more deals with B2B lead generation and marketing solutions

team of 26 - 50 people

15+ years of industry experience

Rate $50 - $75 / hr

Min project budget $10k

C
CallCentersNow
Expert Call Center Solutions for Business Growth

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

W
WorldSource, Inc.
Leading Healthcare Solutions Firm 💊

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

T
Tele Business USA
Expert B2B Tele-Service Solutions for Success

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

R
Rochester Telemessaging Center
Live Answering Service, Call Center Services, and Help Desk Solutions 📞

team of 2 - 10 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

T
TagQuest Marketing
Transforming businesses through innovative marketing solutions 🚀

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Computer Troubleshooters
Trusted IT Support for Small Businesses in Maryland

team of 2 - 10 people

20+ years of industry experience

Rate $150 - $200 / hr

Min project budget $1k

Z
Zesh Solutions
Expert solutions for business growth

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $1k

N
Novasors
Customer Service Experts

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Digi Media InfoTech
Outsource your tasks to a Virtual Assistant

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

G
Global Messaging Network
24/7 Live Bilingual Receptionists – No Long Term Contracts – Amazing Service

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

S
Shared Consulting, LLC
Enabling Digital Transformation for enterprises

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $5k

F
Ferrara IT Services
Optimize your spending and realize real returns from your IT investment.

team of 2 - 10 people

10+ years of industry experience

Rate $150 - $200 / hr

Min project budget $1k

S
Solutions Management Group
Technology Solutions for a Smarter Tomorrow

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

C
Call Centerl Lead
High Quality Call Center and Telemarketing Leads

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

A
Answer Midwest, Inc.
Award-winning answering service for law firms

team of 2 - 10 people

70+ years of industry experience

contact for pricing

contact for pricing

C
Company Voice, LLC
Seamless extension of your business

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

J
JAK Research Services, Inc.
Expert Market Research and Call Center Services

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

U
UP Creative, Inc.
Transforming Businesses through Innovative Solutions 🚀

team of 2 - 10 people

10+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

V
VIP Technology Solutions Group
Expert IT solutions for a competitive edge

team of 2 - 10 people

30+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

F
FirmsDesk
Trusted by 2,000+ world-class brands and organizations worldwide

team of 501 - 1000 people

9 years of industry experience

contact for pricing

Min project budget $5k

H
HighPower
Your state-of-the-art bilingual call center solution

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $5k

B
Booth Management Consulting, LLC
Expert consulting services for a better tomorrow 📈

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

R
Rattan Consulting
Expert IT Solutions for Business Success 🚀

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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