Best Call-Center Services in United States

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Found 1232 matching agencies

S
Southern Research Group
Innovative research solutions for informed decisions

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

P
Pro Outsourcing
Revolutionize Your Business

team of 2 - 10 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

I
Internet Customer Solutions, Inc.
Expert Cloud Solutions for Business Growth

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $1k

P
Pinky Sky Marketing
Expert appointment setting and B2B lead generation services

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

A
Automated Business Solutions International
Take your company GLOBAL with Genuine Approach and Customer Experience leading solutions.

team of 2 - 10 people

6 years of industry experience

contact for pricing

contact for pricing

C
Central Messaging
Live Telephone Messaging Solutions

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

S
Swap Your Auto, a division of Brockport Development, LLC
Find your next car through the swap community

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Capital Collections
Expert Call Center Services for Business Success

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $1k

T
Trackable Lead Generation
Accelerate Profitable Growth for Medical Practices

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

N
Northwest Technologies Group
Expert IT solutions for a secure and productive team

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

T
The Nolan Group, LLC.
Solution Centered Outsourcing Services for Government and Commercial Businesses

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

R
RemoteReps247
Omnichannel sales enablement platform for exponential growth

team of 2 - 10 people

3 years of industry experience

contact for pricing

Min project budget $1k

M
Millennium Medical Billing
Expert medical billing solutions for healthcare providers

team of 26 - 50 people

20+ years of industry experience

Rate $50 - $75 / hr

Min project budget $5k

W
WJP Technology Consultants
Empowering Businesses through Proactive IT Solutions

team of 26 - 50 people

30+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

W
Westside Secretarial Service
Virtual administrative assistants for businesses and organizations.

team of 1 person

unknown

Rate $25 - $50 / hr

Min project budget $1k

2
247 Virtual Solution
Best Call Center Service Provider in World

team of 26 - 50 people

9 years of industry experience

contact for pricing

Min project budget $10k

A
Affinity Resource Group
Streamlining hiring processes for impact players

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

L
Leverage BPO
Dedicated professionals helping businesses thrive remotely 🌐

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

E
Elvis Di Marcantonio
Your Voice Over Partner for Business Success

team of 1 person

20+ years of industry experience

Rate $200 - $300 / hr

Min project budget $1k

B
BOULOU BLUE
Empower your business better & faster

team of 26 - 50 people

5 years of industry experience

contact for pricing

Min project budget $1k

C
Call Center Resources LLC
Empowering Customer Experience through Data-Driven Solutions 📊

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Alpha Assistant
Effortless business management at your fingertips 📈

team of 2 - 10 people

8 years of industry experience

contact for pricing

Min project budget $1k

V
Vudu Consulting
Transforming businesses with supernatural IT solutions

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

A
Advanced Customer Services
Transforming customer experiences through innovative solutions 📞

team of 2 - 10 people

40+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

S
Sansom Consulting
Expert US-Based Support Services for Business Success 🌐

team of 2 - 10 people

4 years of industry experience

contact for pricing

Min project budget $1k

A
Admin Solutions
Exceptional Admin Support for Your Business

team of 101 - 250 people

unknown

Rate $25 - $50 / hr

Min project budget $1k

R
Revenue Accelerator
Drive Revenue Growth with Customized Outbound Sales Campaigns

team of 2 - 10 people

8 years of industry experience

contact for pricing

contact for pricing

C
Cuttingedge Translation Services Inc.
Transforming ideas into multilingual solutions

team of 2 - 10 people

unknown

Rate $25 - $50 / hr

contact for pricing

C
Connempathy
Ultimate Solution Provider for Contact Center Solutions & BPO

team of 101 - 250 people

15+ years of industry experience

contact for pricing

contact for pricing

S
S & E Group, LLC
Virtual Work from Home Solutions for Fortune 500 Companies

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

N
New England In Touch
Expert Call Center Solutions for Business Success

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

T
Telesec, Inc.
Customized Call Center Services for Businesses

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

L
Lead Barrels
Developing innovative solutions for a digital world 🌐

team of 2 - 10 people

4 years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

S
SDRengine
Accelerating Capital Access for Emerging Enterprises

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

M
Marketing Concepts
Expert Solutions for Business Success 📈

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

E
Executel Communications
Professional Call Center Solutions for Businesses Nationwide 📞

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

C
Crescent Consulting
Expert Contract Consultant Services for Oil and Gas Industry 📈

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

S
Sage Outsource Solutions
Delivering First-Class Customer Care 24/7

team of 26 - 50 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

C
Calibrus
Leading provider of trusted third-party verification services

team of 26 - 50 people

unknown

contact for pricing

Min project budget $1k

M
Montana One Call Center
Human touch for your business phone needs

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

R
Reliant Management
Transforming Businesses through Innovative Solutions

team of 26 - 50 people

10+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

S
Salaria Sales Solutions
Generating high-quality sales leads for businesses

team of 26 - 50 people

6 years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

H
Hawkins Personnel Group
Partnering for Success with Temporary and Permanent Staffing Solutions

team of 101 - 250 people

40+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
Alphapage
Always on. Enhancing your caller's experience.

team of 2 - 10 people

30+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

P
Parkway Message Center
Staying connected 24/7 for businesses of all sizes 💻

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

i
iVox Solutions
Building lasting relationships through exceptional customer service

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

E
Experts Helping Businesses
Expert Outsourcing Solutions for Global Businesses

team of 26 - 50 people

8 years of industry experience

contact for pricing

Min project budget $25k

P
PixelBuddy Solutions
Boost business productivity with virtual assistants

team of 26 - 50 people

1 year of industry experience

Rate $300 - $400 / hr

Min project budget $50k

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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